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All Terrier Rescue Hunters Crossing Inc

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Community Stories

30 Stories from Volunteers, Donors & Supporters
2

General Member of the Public

Rating: 5

I adopted two dogs from all terrier rescue, I am very happy with my experiences. They rescue a lot of dogs, find them homes, and it is a very hard work. Their rules for the dogs are very strict with no rooms for excuses of adopter's circumstances, because their priorities are their dog's well-being. They demand that their dogs are treated the way they demanded, not the way for the adopter's convenience. If adopters cannot meet their requirement to adopt a dog, they will take away, because they do not want the dog at the risk. I am OK with that. They are not customer oriented, but they are not bad people, they love dogs, their intention is clear to me.

1

Professional with expertise in this field

Rating: 1

I recently spoke with this rescue simply trying to validate vaccine information on behalf of a new pet owner, whom adopted their dog through this organization. Not only did (the owner of the rescue?) flat out refuse to clarify the simple information requested, she was outright rude and confrontational despite my letting her know that I was a veterinary professional and needed this information for legality purposes.
I would not trust that this organization is reputable.

General Member of the Public

Rating: 1

Before I rant I would give the staff a negative amount of stars if I could. I adopted my Chiweenie February of last year! She's the most wonderful dog I've ever had and at the time her paperwork and medical history were legitimate. I went to visit today just to get a look at the dogs and one super sweet, excited puppy was barking and one of the staff members walks up starts pounding on the cage and says "stop barking and whining, you look pathetic and you are pathetic." It scares me to think if they feel so comfortable to talk to the dogs like that in front of me, a potential adopter, how exactly are they treating the dogs behind closed doors. It's hard for me to say to not adopt from them, only because of my wonderful dog, but at the same time the staff is UNBELIEVABLY rude and that needs to be taken care of for the sake of the dogs.

2

Client Served

Rating: 1

I brought home my amazing dog January 2016. First of all, I love the dog to death and would never give her up.

Now that's out of the way, I have to speak about the owner / staff at All Terrier Rescue. I went to an adoption event at a pet store in Beaverton and asked about the dog I eventually got. She was in a cage in the middle of where all the dogs were playing and was terrified. I asked to see her and they let me know if I wanted to see her I would have to pull her out myself. I did so, fell in love and took her home. For the first 3 days she was so scared she either stood up straight or was curled in a ball. When she finally showed us her stomach she had STAPLES from a surgery. I was still in the one week foster window and called immediately to ask what was going on. The owner, in a very condescending tone, told me that she would not disclose any information about the dog until I adopted her. Since I loved her so much, I did. When I returned to fill out the paperwork, they told me I'd have to find a vet to take out the staples and how no idea where the (clearly fresh) surgery was from or why it was needed, guessing it was from a spay, but she might have had a litter. The wounds were also starting to get infected. Then they told me (at the pet store) they might be able to take them out themselves. The woman only had suture clip, NOT STAPLE CLIPS!!!! She began to tug the staples out as my dog cried. I let her know I would pay the fee and would like her to stop abusing my dog.

Although I am very happy with my dog, it is frustrating how rude, condescending and outright abusive the group is. They seem to have no regard to the health of the dogs and certainly not the prospective families.

3

Donor

Rating: 1

Today we stop by to see the dogs at a event they had in Beaverton 3 Females were employees taking care of the dogs 2 of them were particularly looking out for the dogs , Both we're rude to the dogs and they were drinking alcohol beverages? One of the puppies had a Tick. I wonder if the money we donated today is going towards the dogs medicines or to volunteers alcohol drinks??

3

Volunteer

Rating: 5

People always have something to say about someone.  We cannot please everyone nor do we try. People also like to exaggerate and lie to get their shock affect across. We place 20 to 30 dogs a week so in perspective we feel we are doing a great job.  
We also do everything in person and not everyone will leave with a dog based upon what we observe,  thus people with children who complained on this site where turned down based on how their children behaved.
We feel we are doing the best we can with the staff and resources we have, I think all agencies out there have equal reviews over given time. 
I also just look at the positive and do not focus on the negative, not everyone will have the same experience and people who take those reviews as truths probably like that kind of drama in their lives and aren't a good fit for us anyway.

7

General Member of the Public

Rating: 5

Hey people stop lying.
The story about the dog escaping through the fence is completely false.
The adopter got the dog on Saturday at 4pm and promptly tied the dog up outside and left for work at 7 am the next day. Good for the dog to leave, Cleary this person did not deserve the dog in the first place. He was told repeatedly to NOT leave the dog outside.
They will not let you adopt if your going to leave the dog outside or in a garage or dog run. It's wrong . Lier, lier, pants on fire.

Review from Guidestar

4 Doyle D.

General Member of the Public

Rating: 1

15 Years ago (2001) I adopted a Female Siberian Husky from All-Terrier Rescue & She gave me nearly 13 Years, but Passed on July 3rd, 2015.

Finally I am again ready to Adopt & All-Terrier has another Female Husky listed. I contacted them via email to attend the next Adoption Event at PetSmart on Cascade Avenue in Beaverton I also explained in my message that I am a Former Client & a Disabled Veteran. The response I received: "Sorry this event is full please check.back next week." Due to the fact they are attending a "Special Adoption Event" in Salem on January 21st, I replied, requesting a Guarantee that This Specific Dog would not be adopted-out before "next week". Their reply was very abrupt: Please find a dog elsewhere. You do not get to boss is around.

Clearly All-Terrier Rescue does not care about their Former Clients, The Animals they have listed on Petfinder.com or any future Customers

13

General Member of the Public

Rating: 1

It is sad when you meet someone who is condescending and rude. The owner of this organization screams misery and hatred for the public she is supposed to be serving. Her attitude is to the detriment of the animals she keeps.
She refused to give me any information belittling me for not reading her website. Basically so she did not need to give information or talk to the client. Maybe intentional but serious flaw in customer service in general.
Petsmart should be more selective of the organization's they choose to host adoptions.
Instead of reading her website, I should have read all these reviews first before wasting my time to go and meet someone who needs to examine her life and figure out why she is so miserable. I feel sorry for her, but more the dogs who will not get adopted because of her attitude!!!

15 Writer

General Member of the Public

Rating: 1


My family adopted a dog from All Terriers Rescue Hunters Crossing when they had an adoption event at the PetsMart on Cascade Ave in Oregon on Saturday, November 26, 2016. When we brought him back to our house, he tried attacking me cats. I panicked and emailed the rescue about returning him. I was told that they only accept returns on Saturdays at 10am. I also called them and spoke to the owner about how to introduce him to my cats. The only thing I was told was to not introduce them and to crate him. The next day, we bought a crate but he broke out of it within 40 minutes. We were concerned about the safety of our cats, so my husband and I decided to post an ad on craigslist in case we had to rehome him immediately. Our powt got flagged immediately so it was taken down. After a few days, the dog was adjusting and things started to calm down. We started bonding with him and realized that we did not want rehome him. On Wednesday, November 30, 2016, I received a call from the owner stating that she was voiding our contract and wanted the dog back on Saturday. She threatened me a lawsuit if I did not comply. My family was devastated and did not want them to take this dog back, so we spoke with a lawyer that informed us that they have dealt with this organization before because they sued a previous adopter for breach of contract; however, the lawyer had the case dismissed. I also has him and a couple other lawyers look over my contract and every one of them stated that they saw no breach of contract. Unfortunately, we could not afford to defend ourselves in court if she decided to sue us; therefore, we gave her our dog on Saturday December 3. My family is devastated. We also were not refunded the $300 adoption fee that we gave them and from my understanding they are going to put the dog up for adoption again for an additional $300 adoption fee. The way they conduct business is very shady and unprofessional.

8

General Member of the Public

Rating: 1

I went to look at potential adoption dogs today. The dogs were in poor condition, some were sick, and another was injured. The owner, Samantha, was extremely rude, condescending, and unprofessional. They do not want to give information on dogs. They were showing dogs that had only been neutered the day before, which isn't much recovery time at all. I feel horrible for these animals. A random woman in Petsmart came up to me and warned me not to adopt from them because she adopted a puppy from them that had parvovirus and another bacterial issue that infected her other dogs. Another lady told me that the week before they adopted out a dog to another person that she wanted to adopt. It was a depressing and horrible experience and the animals' best interest is not priority.

7

Advisor

Rating: 1

Rudest and absolutely heartless people who run this organization. They do not simply care about the animals they shelter. All they care about is making money. They will be completely disrespectful to anyone who may consider adoption.
Shady group of bitter old women who have simply lived out their time on this planet. I feel completely awful for all the animals in their care. These women who run this organization if you would call it that (much more like a cruel cattle ranch) do not know anything about humanity. They will go to great lengths to avoid questions as well as contact via phone. They're all about cash. A non profit organization wouldn't be so money hungry if they truly cared about animals. They will "sell" sick animals simply because they are trying to move "inventory". I will however implore people with big hearts to save these poor innocent animals from the clutches of these old bags. Avoid the ring leader at all cost as she is the rudest hateful creature of them all. She will tug on a dogs leash her way regardless if the dog is feeling scared or sad. She has no heart and no soul. Cruelty is her choice of behavior towards the animals. She thirsts for money. That alone should be a red flag that this is in fact not a non profit organization.

7

General Member of the Public

Rating: 1

My neighbor had a dog purchased through this group. The dog escaped through the fence. This rescue showed up to retrieve the dog in addition to other volunteers. They had dogs stacked in crates in their van and they did not want anyone to help look for the dog. Why? Because once the dog was located, they seized it from him and claimed it was in the contract. They can basically seize a dog for most any reason stated in the contract. There got in a fight with other volunteers, the police were called, it was a mess. In the end, they were allowed to take the dog because it was a civil matter. I do not believe the $300 was refunded. This is not a true non profit.

5

Client Served

Rating: 1

I adopted our puppy from one of their PetSmart events. None of the employees from the rescue were there, and if they were, I doubt I would have done it. The adoption process was normal, except for the all cash fee, which was kind of shady, but I figured they wanted to avoid processing fees, so I went with it. I had a great woman at PetSmart helping me and she suggested I take her to Banfield as soon as possible because as a puppy, she still needed some vaccines. The way she said it made me feel a little uneasy, but I assumed she was just upselling their vet services. After two days I've noticed some things about our new puppy and I had some questions, so I emailed the rescue. I've received nothing but lies and rude responses. She even threatened to take our puppy from us if we brought her to the vet. What rescue would do that!? Only a rescue with something to hide. After reading the reviews on here, I understand why she said that. I will be taking my new puppy to the vet, and that vet will be taking care of her, and there's nothing the rescue can do about it. She claims it's in my contract, but the exact opposite is in my contract. I'm thankful for this little girl, she's a great addition to our family, and I'm glad to have gotten her out of that hell hole. But in the future, I will ONLY be adopting from shelters. This rescue has ruined all rescues for me. I don't trust any of them.

5 Kristin75

General Member of the Public

Rating: 1

Very rude staff. I witnessed one of their staff being really cold and was unnecessarily punishing one of the dogs they had. When we asked her to stop her response was "if you don't like it. Take it home". People who care about dogs would never refer to one as "it". They clearly do not care for the animals they have.

6

General Member of the Public

Rating: 1

These people either know nothing about the dogs they adopt out or else falsify it. Do not trust anything they say because most likely it's made up to get the dog adopted.
There was enough wrong info on the dog's paperwork to make me question whether or not it got all the vaccinations listed on the one sheet.
And because the dog had bitten my child when we got it home I wanted to make sure he got his rabies shot. The rabies vaccination paperwork given with my adopted dog was neither signed by a vet nor stamped with the vets seal. When I called Samantha to ask about it she rudely responded that "there was phone number on it wasn't there?"
When I brought the dog to its new vet, they called the number on the rabies paperwork and apparently that vet keeps no records whatsoever of the dogs he services. None. That seemed incredibly suspicious. It's like they just have photocopies of this paper to give people when they get dogs at their adoption events.
If that wasn't enough, the dog was neutered and in his paperwork had a date for the sutures to be removed. When I adopted him, it was almost two weeks past the date for it to be removed. They didn't even bother taking them out! And again when questioned about it was rudely told to just bring him in during their next adoption event.
No thank you!
After adopting the dog I wanted nothing else to do with this horrible organization. They clearly care nothing about rescue and only about making money- The $300 cash only adoption fees. Avoid them and go with a more reputable organization unless you are just desperate to save a pet from their "care."

11

Client Served

Rating: 1

One star is TOO MANY stars. If I could give them negative stars I would. I can't even believe the audacity of these people. They don't care at all about these dogs. My husband and I wanted to add another family member to our loving home. We have another dog already so obviously we want to make sure that the new dog would get along and also they he would love his new life. I have always felt it was unfair to any pet to bring it into an environment they didn't love and weren't happy at. I contacted them about a terrapoo listed on petfinder and asked a couple of questions. They responded with "if it's not listed on pet finder then the answer is we don't know." Okay, that's fair. I feel like it could have been said a little nice but I guess not everyone has manners. I emailed back asking about the program where the let people foster dogs for a week before adoption. The reply started off with "with all due respect" and proceeded to be tasteless. They said that "this mix of breed is one of the top 5 most wanted breeds so there is nothing to try out. Because it's so popular we are sure that he will promptly be adopted at our next event." Well I'm glad to know that the only criteria they have for getting dogs into a good home is that it happens "promptly" and to people who have the money to adopt. They don't care about questions or that people are wanting to make sure the dog is happy. Apparently it's annoying to want to make sure the dog goes to a home where the owner wants to make sure they will be happy. I don't care about the most popular breed, I care about whether the dog will have a good life but apparently that was the wrong attitude. Stay away from them, and I honestly can't believe petsmart would sponsor a rescue like this. They should be ashamed.

9

Client Served

Rating: 1

We chose to foster a dog before adopting to see if she would fit in with our other 2 dogs. At no time was I told that I could not return the dog before the week was up. This sweet pup has become aggressive with my other dogs and with me. My husband has tried calling and left messages to see if we can bring her back so all the dogs can be relived of the stress they are under. Clearly this is not a good match. We have tried everything to make this work. So 3 days and 3 messages and no return call so far. If they are concerned about these dogs I would think that they would at the very least call us back and let us bring her to someone where she would not be so stressed. This is not a safe or healthy situation for any of the animals at this point but there is nothing we can do until someone calls us back! On another note, Samantha is one of the rudest people I have met. Short tempered, not helpful, and clearly is overwhelmed or something. I witnessed her yanking on leashes, yelling at volunteers and in general being rude to a lot of the people she was interacting with including me. She acts like it is an inconvenience to answer as question and responds like you are asking a stupid question. If you are interested in adopting a dog you need to know something about them. She gives information that is clearly incorrect. She told us that the dog we were interested in is 1 1/2-2 yrs old. After getting her home it is clear that she is maybe 10 - 12 mo old. So if you don't know say you don't know, don't give out bad information. They ask no questions about what kind of home these dogs are going to. I watched a small puppy go to a home with 5 kids that were pulling on it and manhandling it even before they got to the car. The poor dog was trying to get away!!!!
Next time I will do my research before I choose a rescue organization to work with. This is not the one. I will update when we hear back from the about returning the little black lab that is so unhappy in our home.

5

Client Served

Rating: 1

Our family had been considering adopting a dog for quite a while. After seeing an event flyer for this rescue at a Petsmart, we decided to stop by and see the dogs. First, they arrived in a van with cages pile on top of each other and dogs crammed everywhere. When they were finally set up, we went to look at the dogs. There was a small brown puppy that caught my eye immediately and I asked to hold her. I was told that I had to use hand sanitizer because of some issue with this particular litter. I understood that and complied. The puppies were tiny so I assumed their immune systems were still not fully developed and the handler offered no further details. The puppy was very calm and loved being held. I asked the handler about the dogs breed and her exact answer was "we don't know anything about the dogs. We just take them and then get rid of them." My heart sank. She was so rude and cold and uncaring toward the dogs. I had to make sure that at least one dog did not go back home with this group. I took her straight to the check out area they have set up and paid the cash only $300. While waiting, I heard one of the other workers tell 3 people that she would give them the antibiotics for the kennel cough. I knew when adopting this dog that there were going to be health issues but I honestly just wanted to save her from her horrific surroundings. Their paperwork said "most people say they don't see the dogs true personality for many weeks after bringing them home. I'm convinced that is because the dogs are so sick they can't function. They recommend a vet to take them too and even suggest that they will help in the first 7 days. I knew if they had done such a horrible job to start with I sure wasn't going to let them continue caring for her. She ended up being diagnosed with kennel cough, collapsed trachea and giardia. The kennel cough was an easy, though expensive, medicine and it cleared up in a few weeks. The collapsed trachea is common in this tiny breed and was eased by putting a harness on the dog instead of a collar when on a leash. The giardia, on the other hand, has been a nightmare. The diarrhea alone has been horrible. But it has taken three rounds, of $120 each time medicine, to even get close to her being better. They also pushe an all organic diet that they swore she loved. After buying the very expensive food, she refused to eat. Although this could have been more due to her being so sick. We are thankful to that we found a wonderful vet who loves this dog as much as we do and she has really helped make her in to the loving dog she is. She still has the giardia, 2 months later. But I am happy knowing she is in a safe and loving home instead of what I can imagine she suffered through. She was VERY shy and scared of people when they approached her when we adopted her. Today, she is a fun and outgoing puppy who had a hearty appetite and loves being around people. I'd beware of this rescue if you don't have the time to care for a sick dog. But if your heart really is in saving and rescuing a dog, please I beg you to go to this event and help the dogs there. They really need someone who will love them and can afford the bills.

6

Client Served

Rating: 2

The dog I adopted is sick. According to my vet, this is very common with this organization! Watch out!