My Nonprofit Reviews

We fostered the dog in photo attached for almost a month, I have two kids and another dog that this little guy bonded with during this time. All Terrior Rescue wouldn't allow us to adopt until they had him neutered. When they sent me a text to tell me when to drop him off to get neutered I asked them if we could reschedule because we were leaving town for the weekend. One of the owners was very rude and told me I had no choice but to drop him off by a certain time the next day. I asked where he would be staying and the response was incredible shocking, she told me "don't worry about it", and was refusing to tell me. I told her I wasn't bringing him until she told me as I was worried they weren't a legitimate company and was concerned with his well being. Finally she told me. The next day before we dropped him off we filed a formal complaint with PetSmart, who when discussing the matter with them said "She is better with dogs then people", "we have had multiple complaints before". Later that day as reluctant as I was we dropped our little guy off....little did we know that would be the last time we saw him...
When I sent a text to check and see how the procedure went, her response was "I sent you an email". As I read this email I was beyond disturbed... They told me that they were not giving him back to us because we were in "breach of contract" by filing a complaint with PetSmart. My family is devastated...this act of retaliation is NOT OK and must stop! We are trying to get the attention of those that could make a difference and are looking for your feedback on efforts you may have made to do the same.