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2019 Top-Rated Nonprofit

Pet Assistance, Inc.

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animal-Related, Animals, Veterinary Services

Mission: We believe that the special bond between pet and owner should never be broken because of a financial or medical crisis; that no pet will ever be surrendered, abandoned, die at home or be euthanized solely because its owner could not afford urgent or emergency veterinary care. Furthermore, we want to help end 'economic euthanasia' and 'economic amputation'...the removal of a limb solely because an owner cannot afford to have the limb plated or pinned.

Target demographics: people and their pets

Direct beneficiaries per year: 2400 Callers

Geographic areas served: ALL STATES

Programs: emergency veterinary grants for pets of people in financial need, common sense advice and education regarding sick and injured pets

Community Stories

120 Stories from Volunteers, Donors & Supporters

General Member of the Public

Rating: 5

Hello Friends, my story goes back a few years and continues to this very day. I have been out of work since July 2017, needed Surgery which finally happened in May 2019. In that time span I lost 3 cats in a six month period. Without work, emergencies are impossible for me on my small Social Security Income, and needless to say I blame myself for their loss. So when I noticed a lump, a month or so ago on my Big Andy's cheek (white & tan cat) I was beside myself. I searched the internet for help and organized a GoFundMe Campaign for his surgery. The good Lord sent me some wonderful people including Pet Assistance, Inc., CT. The surgery went well and Andy is now on his way to a full recovery. HOPEFULLY, this very morning another beloved cat of mine Suzy (tabby) passed away in my arms. She had been struggling with Asthma. Suzy and Andy where friends from the very beginning when I rescued her from the street. I hope this does not sadden him too much so that he may continue to heal properly. Through my deep sadness of losing Suzy, I am still so grateful to all that helped my Big Andy. God Bless and Happy Holidays. Rachel - El Cajon, California

Client Served

Rating: 5

I am a disabled veteran. My family has experienced a lot of hardships with disability affecting everyone including our pets. Ruth was the first one to respond one night when I was waiting and wondering what I was going to do. I will forever be grateful for her organization help. I have a little different service animal. He happens to be a cat named Dewey. He picked me when his mother carried to our home to have her Litter. He would always come and sit in my lap when I was struggling with our problems. He got sick with urinary blockage problems and it didn't look good. We were able to try surgery and it seems to be working Thank God. This veteran will always be thankful for Pet Assistance. Please support this worthy organization.

The Ping Family

Client Served

Rating: 5

Hello my name is Santos my baby’s name is Nymeria and we are SOOOO thankful for the support we got from Pet assistances !! They are amazing they helped us when literally no one else would. After some reasonable questions to be sure we qualified and needed help they accepted me. I able to Get Nymeria that help she needed. I’m forever grateful for them and I will make sure to do my part and help just as they helped us.
Ps. I added a picture of our family (mom ,brother , and silly cousin

Client Served

Rating: 5

I am very grateful for Pet Assistance, Inc. My McCoy was able to get the required surgery he needed to remove two masses from his legs. One of the tumors was large and started affecting his walking. I am a single mom and finances are very tight. I could not afford the surgery all on my own and the help I received was greatly appreciated. They were very supportive and caring from the beginning to the end. McCoy is resting and healing up. We are both looking forward to be able to take our walks again. This all would have not been possible without PAI.

Linda Knowles P.

Client Served

Rating: 5

My cat, Riley needed emergency abdominal surgery. I had spent most of my money already with xrays, labs, etc. As everyone knows, Vet costs can add up so quickly. I was panicking that I wouldn't be able to help my baby. I was so worried. I applied to Pet Assistance for help. They were not only extremely nice, but they came through quickly with the money I needed. I am so appreciative. My Riley is like my child and he was suffering. They helped me so much.
Riley had his surgery. He is home and doing well. I don't know what I would've done without their help. To know that there is an organization out there that can help your pet when they are in trouble is just so wonderful. Please keep up the good work. Our pets are so important to us. Thank you.

Client Served

Rating: 5

Louie our family cat ran away from home and came back a week later with a foxtail thorn deeply embedded in his eye. After spending almost all we had in our savings on a few surgeries to remove the foxtail, Louie's eye still ruptured. He needed another surgery to remove his eyeball to protect him from pain and infection that would kill him. Unfortunately we did not have enough money to pay for louie's next surgery. we are so grateful to PET ASSISTANCE INC and our case worker Kathy. Not only did they help pay for most of louie's next surgery they were so kind and supportive. PET ASSISTANCE INC truly saved our Louie. Thank you is just not enough for Angels like them. Thank you so much from Louie and Our family .

Client Served

Rating: 5

My chocolate Lab Piper all of a sudden had no use of her hind legs, her vet after an emergency visit and $300 said she had to have surgery $1500 additional and scheduled her surgery sent use home with antibiotics. I unfortunately just lost my mom and out of work the vet wanted cash that day no exceptions!!! My dog had to have surgery or she'd Die!!! The only thing I have left in my life is my dog so with no where to turn I found Pet assistance, Inc and they reached out to their contacts in my area with their resources they got back to me with in minutes with a local foundation and kept in touch with me making sure Piper was going to get her surgery as well as the emotional support that I so needed . All this was after hours but not once did that ever come up. I call her my Angel . I was turned down and my calls not returned emails not answered for 2 days it was my last attempt to find some help to save my dog when my Angel answered me and that second she made me feel like it was going to be ok she was not going to sleep until she found the assistance I needed . Words can not explain how thankful I am for the help and support I received from Pet Assistance !!!!! thank you

Client Served

Rating: 5

My pug Max was diagnosed with advanced glaucoma is his left eye. I researched many nonprofits organizations for assistance since in my case I had lost my job and needed Max to be taken care of. I reached out to Pet Assistance Inc and got a quick response back and told them my situation. They were eager to help with my situation and brought a great relief to Max and myself by assisting in some of the funds needed to extract his eye that was giving Max pain and pressure. I can't thank them enough and Max sure does appreciate all they have done.

Client Served

Rating: 5

I have had Zeus since he was a kitten, he is now 5. I found him late one night hiding and in a lot of pain, as soon as morning came i took him to the vet to find out that he had a dislocated hip and needed an extensive surgery that was much more than I could possibly afford. With the generosity of Pet Assistance, Inc, I was able to pay enough to get him into surgery. It has now been almost 5 weeks and he is doing amazing and will hopefully be able to go outside and enjoy the sunshine this summer. Thank you to this amazing organization! My life would not be the same without my little buddy.

Client Served

Rating: 5

My 14 year old cat wasn't eating, so after 2 days, I took him to the vet. He had a bad infection in his mouth/gums and needed surgery to remove some of the bad teeth. I live on a very limited income (Social Security) and was very worried about how I was going to pay for his surgery. The clinic manager at my vet suggested I apply to Pet Assistance, Inc. to see if I qualify for financial assistance.
I am so deeply grateful that Pet Assistance, Inc. approved me for a grant to help pay for Junior's surgery. They not only helped us out financially but the woman who handled my case showed her concern about my cat too. We stayed in touch as we prepared for the surgery and after it was done. Thanks so very much to Ruth Pearl, a woman who cares deeply about owners & their pets.
Frank & Junior

Client Served

Rating: 5

My family and I would like to thank Ruth from pet assistance inc. organization. Our dog Naiya had a surgical procedure that was unexpected after she was brought to the vet just for a spaye, microchip and vaccines. A $250 procedure ended up being quoted to $2003.13. My fiance and I didn't know what to do. On Saturday morning he called pet assistance inc. and spoke to Ruth. Ruth is such an amazing person. Ruth was very helpful and very passionate about animals. We really appreciate this organization so much. Thank you all for everything!

1

Volunteer

Rating: 5

I have have the honor and privilege of working with, and watching Ruth spend many hours reviewing countless pleas for help with their beloved pets. Each case she takes personally and her genuine passion for helping people is endless. I am proud to not only volunteer for her, but also to call her my friend.

Chris - New Milford CT

Client Served

Rating: 5

I cannot thank Pet assistance enough for their offer to help with Missy’s mastectomy surgery. Missy is a well behaved trained and spayed female with mammary tumors growing and active around her teats. Missy had tumors on both sides and had her left side operated on first and the vet recommended to wait a few months for the right side to be done. After all was done, Missy’s procedure was just a little less then an hour and did not require much of the funds. I hope you can reuse the $125 granted for Missy’s surgery to help another pet in need. Thank you again.. Missy and her Mom

Client Served

Rating: 5

Hello, I owe Pet Assist my life! Because That is what it would end up costing me if Pet Assist hadn't of answered my need for VeterInary funds to save my precious little doggie "Partner"recently. I am certain I cannot live without my little itty bitty guy! So when he fell quite ill to a degree it became necessary to get him a doctor's help, I reached out for help and a wonderful lady named Ms. Ruth answered with real concern. Pet Assist paid for all the diagnostics and hospital fees without hesitation. "Saving pets lives is REALLY what they do" at Pet Assist. I am forever grateful to this awesome organization. Thank you Pet Assist and a huge thank you to their exceptional Volunteer, Ms. Ruth for all her help and kindness.

Thank you very much,
Lavonne and Poppy

General Member of the Public

Rating: 5

We would like to thank Pest Assistance, Inc for their help, we so greatly appreciate you and all your help with Odin, Odin was in need of emergency medical surgery in order to have his left eye removed, and we had reached out to several other services for help, but no-one was able to help us, we told by others to turn our family pet into the shelter because we were not able to find help, Pet Assistance jumped right in to help and we were able to get Odin the emergency medial attention he needed. Thank you for your help and reaching out to us after to find out how Odin was doing!!!

General Member of the Public

Rating: 5

My cat 'Fin' had an allergic reaction to the food he had been fed for 7 1/2 years suddenly. He vomited for 2 days with diarrhea for 2 days. He lost his appetite, and lost a severe amount of weight. My Veterinarian clinic told me he should have an ultrasound and blood work. I found out about Pet Assistance by my Vet. Pet Assistance didn't help me with my 752.00 vet bill, due to what they stated is that it has already happened, and that they only pay for treatment before it happens. That didn't make sense to me, since I wasn't prepared for Fins allergic reaction in advance, and I had to respond in an emergency. I am on SSI and SSDI, and I couldn't afford Fins veterinary bill. Even though Pet Assistance declined to help me, Ruth has followed up with Fins ongoing treatments of force feedings that I had to complete 4x per day at home, by offering me advice, and being concerned over Fins well being, and being in constant contact with me via email. Fins has finally recovered, Im so relieved! The veterinarian wasn't so sure he would recover. He's returned to sleeping on my bed at night, being very energetic, and playing with my other cat , Wolf. He happens to have bladder stones, as found out by the ultrasound he had to have. I'm hoping Pet Assistance will help me with that bill. Heres my wonderful cat Fin, when I took a picture of him when he was sick, as I was wanting pictures of Fin in case I lost him.

Yvonne S.1

Client Served

Rating: 5

Ruth was kind enough to make a donation towards the vet bill of our beloved Ms Kitty. I am forever grateful to this organization for they really came though for us! Thanks to their help, Ms Kitty is on the mend! Thank you!!!

Nikki M.1

Client Served

Rating: 5

I am very thankful for the support of Pet Assistance, Inc. I needed emergency assistance due to my dog having this rare disease called Myasthenia Gravis, which caused a secondary problem, Megaesophagus. From there, Jakobi got aspiration pneumonia and this was all within a 2 week timeframe after diagnosis. I contacted them historical and all over the place, and without hesitation, they were able to assist me with one of Jakobi’s hospital stays and I am greatly appreciative of it. Jakobi is doing so much better now!!!

1

Client Served

Rating: 5

Ruth at Pet Assistance helped me with my male cat urinary surgery quickly. He is now alive and well. I am so greatful this charity helped me financially with the $1300 surgery. It was a life threatening emergency surgery or euthanasia. He was blocked three times in a week even after catheter was placed overnight, and in a lot of pain he was collapsing. We were blessed to have Pet Assistance work with our vet for Calvin our family cat. He is in recovery with prescription medicine and a new vet diet.

Client Served

Rating: 5

I recently had my 11 yr old Lab diagnosed with cancer. She needed to get surgery right away to have the best prognosis. I contacted Pet Assistance Inc and Ruth was nice enough to donate $150 towards Sandy's surgery even after her surgery took place. I was informed that this is usually not the case but an exception was made. This is a charity with heart and they definitely deliver when it comes to concern and kindness. It is also wonderful that they are looking out for older dogs as well. We will be forever grateful for their help. Sandy is recovering from the surgery and is progressing well. Thanks again Pet Assistance.

Review from Guidestar

Jerrell B.

Client Served

Rating: 5

When my dog, Leela, first went down from 2 ruptured disks in her back, I was devastated. I didnt know what to do. I'm new to being a disabled doggy dad. I love my baby girl very much and she is as important to me as any human child. I was calling around, looking for funding to help get her back surgery when I came across this organization. When I called, Ruth answered, and she listened to me and tried to find out what was wrong. Remember, this is week 2 of her injury. She sat with me, listening to my problems like a therapist. Offering me hope and guidance. She sent me every article and website she could find to offer more assistance. She even called a few vets to find a cheaper surgery. In the end, we had to go with acupuncture because I couldnt raise the additional funds from other sources for her back surgery but Ruth wasnt done helping me. She talked with me about the acupuncture and is currently funding 3 sessions for Leela that appear to be working tremendously. She has worked with me every step of the way and this company deserves the recognition!

Beth S.2

Client Served

Rating: 5

My dog Precious who has been with me for 10 yrs. started getting bumps on her leg, I thought they were bites from fleas or misquitoes. Suddenly one of her mammary glands swelled up, not having transportation I had to wait until I could find a ride. Things got worse and being on a fixed income I was concerned with the charges from the Vet (they do not do time payments) but knew I had to get her in somewhere. I researched online and found Pet Assistance, Inc right away. I filled out the form and kept it on my computer until I was sure I could get her to the vet and needed the help. Ruth was extremely quick in corresponding when I had sent emails while waiting, and to the need when I did get her to a Vet. This was a big help and relief off my shoulders. Although we still have a way to go, the load was lighter financially and it was a big help. Ruth's caring attitude was a comfort.
Thank you

General Member of the Public

Rating: 5

Pet Assistance is a wonderful organization that helped me when my dog Foxy was in need of an emergency splenectomy. I’m a senior citizen on a fixed income. Without the help from Pet Assistance I would’ve been able to afford the surgery. I’m forever grateful to the loving people at Pet Assistance!

General Member of the Public

Rating: 5

Blanca and I are so grateful for Pet Assistance. If not for this organization I don't know where my FurBaby would be. She is my Little companion that makes my day, every day. No matter how bad my chronic pain is, she makes it all better. When I took her to the vet. the Dr. told me she had Bladder stones and should be spayed. This was a very expensive procedure for me being on a fixed income. I filled out an application and Ruth Pearl contacted me. She contacted my vet. and helped my Blanca with the procedure needed to make Blanca all better. Thank God for Pet Assistance.

Client Served

Rating: 5

Houdini had been gaining weight rapidly his food intake was the same as was the type of food so I could not understand why he was 20 pounds over his ideal weight. His breed is prone to several weight issues so I started trying to find help to get him diagnosed the bloodwork is very expensive. After endless months of applying for help and even with him being my physiological service dog I almost gave up. I saw a review for Pet Assistance Inc I wrote to them with our story and even with it being a weekend I got the email of Hope we had been looking for. There were no questions about why I could not pay for the Vet just kind words saying they wanted to help us and THEY DID!! With there help Houdini is started on the right path to wellness. Without there help I don't know how much longer he would I'd lived. They are truly kind selfless people.

Client Served

Rating: 5

My baby Trouble had a large bladder stone that needed to be surgically removed. I tried desperately for a month to save my money so I could pay for the nearly $800 procedure. It was extremely difficult to do considering I live paycheck to paycheck. I was desperate and terrified. Trouble has been my best friend for 10 years and I don't know what I would do without him. I had to turn to someone who could possibly help Trouble. I found Pet Assistance, Inc. through a quick google search. Once I filled out the application, a very kind caseworker named Aileen contacted me and was able to help with Trouble's surgery. Aileen was extremely kind and helpful every time I spoke with her. She made an extremely stressful time for me a little bit easier. Last minute, Trouble ended up not needing surgery due to the fact that he passed the bladder stone on his own. Even when the plans changed last minute, Aileen was extremely understanding. She was just as excited and grateful as I was to find out that Trouble didn't need surgery after all. I would strongly recommend this organization to anyone who's pet in need of urgent care that their owner can't afford on their own. This organization is run by amazing people with a big heart. Thank you so much to Pet Assistance, Inc. for everything!

Terri Z.1

Client Served

Rating: 5

My sweet 15 yr old Tinkerbell had a swollen face one morning. I'm in a panic. Take her to the vet and she needs dental surgery asap to clean and extract some teeth that had calcifications and just all around bad. Being on disability and low income there was no way I was able to afford even half of the surgery. Luckily, my daughter could help with the initial appointment and gave me the contact information for Pet Assistance Inc (My daughter's cat had just had to have surgery to remove a cancerous tumor from her mammary glands and Pet Assistance Inc stepped in and helped her as well) and they came through within two days to cover a major portion of the surgery. Without them, I don't know what I would have done. My Tinkerbell, Trinket(2) and Misty(12) (all cats) are my babies.

My Tinkerbell is back to her sassy old self. Running with her 2 yr old sister, doing her sneak attacks, crunching on treats and most importantly, the cat food in her dish is disappearing. Thank you so much Pet Assistance Inc. You are amazing in what you do.

Terri Zinthefer
Milwaukee, WI

Client Served

Rating: 5

Puppers, my 12 year old Chihuahua had an infected uterus. Her stomach was swollen and hard as a rock. I could not find a place to do surgery right away that I could afford. Pet Assistance found us an inexpensive hospital and even paid part of the bill. Pet Assistance, we love you! Thank you!

General Member of the Public

Rating: 1

I wish I could report something good about this organization. Maybe they help some people out but I will tell you who they suggested I euthanize, a kitten. Our kitten was rescued from a barn who was in bad shape, he was malnurished, full of parasites, and covered in flea's. He began to thrive after seeing the vet and being on high protein foods. He fell sick with an upper respiratory infection and soon developed pneumonia. Apparently, because of this and him being hospitalized recently, I was told to "cut my losses". This baby has not had a chance to live. He does not know what autumn looks like, has not seen snow, has not had any firsts. We have raised money for him but potentially need a boost, not to be told to euthanize him. I will never donate to rescues again, over the years I have been lucky to never need help with a rescue so I donate regularly, never again

Client Served

Rating: 5

Ruth was amazing to say the least. I was turned down for help by everyone but Pet Assistance stepped up and quickly. I was humbled by how quickly they helped me. My dog was attacked and needed help immediately an within a day Ruth called and helped pay my bill. I know that people reach out all the time this was my first time ever asking and this organization was a life saver for me and my fur baby. I want to say thank you to Ruth personally and give them the credit they deserve. Others turned me down some would not even consider but Pet Assistance never judged they just stepped up. The application process was easy and Ruth truly cared and checked on us right away. Ruth eased my mind that with her help my Sookie was going to be able to get the care he needed. God Bless this organization they truly care about our fur babies.

Client Served

Rating: 5

My dog Sophie is approximately 10 years old. Before she came to live with me she was used as a puppy mill by an apartment breeder that never invested any of the money she made from the puppies into Sophie's health care. That woman abandoned both Sophie and Sophie's daughter Bella with me when I dog sat for her. It wasn't until the dogs were staying with me that I found out about Sophie being used as a puppy mill. I got the dogs vaccinated and micro-chipped then started saving to get the dogs spayed. Then I discovered that Sophie had a large mammary mass. In just a few months it doubled in size and a few new small mammary masses appeared so we went to see the vet. Her vet recommended that we remove the mammary masses and send them out for histopathology asap. I am disabled and on social security so saving up takes time which we didn't have. I only had $200 saved at the time of the appointment but the estimate was for $366 - $487. So I started searching the internet for help and found Pet Assistance Inc. Ruth got back to me quickly and was able to help with some of the bill. The vet only accepts cash or check so Ruth got in touch with the vet's office and made arrangements to send a check so there were no worries on the day of surgery.

Sophie's surgery went well although the planned surgery was changed to remove just the large mammary mass and send it out for histopathology and wait for the results before we remove the smaller masses and spay her. The results have come in and the mammary mass was not cancer. It was benign. So we will be moving forward with her second surgery as soon as she is healed from the first. We would not have gotten this far without help from Ruth at Pet Assistance Inc.

Client Served

Rating: 5

This was my original letter to Pet Assistance, Inc.:

Shadow was a gift for my 55th birthday. I had recently lost my poodle of 18 years. Shadow was adopted on a Friday from DFW Humane Society. He was in a covered, outdoor portion of the shelter where it was cold and damp. By Sunday Shadow was gravely ill and I had to take him to the Animal Emergency Room. To this day, they aren't 100% sure but they believe Shadow had the Parvo virus. $3000 and many weeks later, Shadow was finally out of the woods. Dr. Brashear at Main Street Veterinary Hospital saved his life. Now he is back at the same hospital needing this surgery. Shadow is the most human creature I've ever known. He is so in tune to my feelings and emotions. He is always quick to give me a kiss or lick my tears away when I'm sad. He is an angel sent to me from heaven and he is my whole world. I am distraught that I am unable to afford this surgery that he desperately needs and that I have to see him in pain. He has several teeth that need to be extracted due to chronic infection into the bone that has not responded to multiple rounds of antibiotics. I am a senior who receives SSI benefits only and I was not approved for Care Credit. I have attached the quote for his surgery and my SSI benefits statement.

With the help of Pet Assistance, Inc. Shadow had an extensive 2 hour surgery to have 10 teeth extracted as well as having gum tissue cut back and debrided. Shadow has an excellent prognosis and came through it like a champ! I have attached a photo of him on the way home after surgery showing off his pearly whites. I don’t think the anesthesia had completely worn off yet!

Client Served

Rating: 5

Pet Assistance, Inc. is a wonderful organization. My dog, Momo, needed surgery to remove soft tissue in his throat (airway obstruction) and to remove a mass from his flank. We were referred to a private animal hospital that quoted a price that would have been impossible for me to pay as a single mother of two. I contacted Pet Assistance, Inc. and dealt with Ruth. She was quick to respond to my e-mail, very helpful and friendly. Ruth found me a great local pet hospital and actually called the hospital for me, got me a contact name and very reasonable pricing (less than a third of what the private hospital had quoted us). It was a great experience. It's stressful to know your pet needs surgery but even more stressful to realize you can't afford to get your pet the surgery s/he needs. I'm extremely grateful Pet Assistance, Inc. was there to make sure my dog could receive the surgery he needed.

Sophie123

Client Served

Rating: 5

The vet told me my dog, Sophie, needed surgery for bladder stones costing $794. With financial constraints this was more than I could pay. I found Pet Assistance and they were an absolute Godsend! I emailed Ruth, who got back to me immediately. By day’s end payment arrangements were made and the next day the vet was paid the donated money. They were so easy to work with and were a miracle when I needed one! Below us a picture of Sophie and the stones that were removed. Ruth even followed up to see how Sophie was doing and to see if she could help me find an effective, less costly dog food. She is a true animal lover! Make sure you contact them first!

Client Served

Rating: 5

Hello all who visit. My name is Treva and my fur baby of 13 years is Kidu. Kidu developed a fatty tumor in Ocotober 2017. The tumor was small at first and I thought nothing of it. In December it grew to a noticeable size. Before long I decided to have it drained , it grew even larger. After the third time of draining and significant signs of discomfort and loosing interest in play, i sought treatment to remove this now tumor was the size of a basketball. The cost was way over what my fixed income could afford. Lucky for me , after research i found the Pet Assistance and the were generous donation allowed me to follow thru with surgery. Kidu is up and running for his ball and has fully recovered. in a couple of months his hair will be grown over to hide his scare.
Thank you so much to Pet Assistance for helping to keep Kidu healthy for the remainder of a long lived, much loved and a huge part of my life. Words really cant express my gratitude.