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Pet Assistance, Inc.

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animal-Related, Animals, Veterinary Services

Mission: We believe that the special bond between pet and owner should never be broken because of a financial or medical crisis; that no pet will ever be surrendered, abandoned, die at home or be euthanized solely because its owner could not afford urgent or emergency veterinary care. Furthermore, we want to help end 'economic euthanasia' and 'economic amputation'...the removal of a limb solely because an owner cannot afford to have the limb plated or pinned.

Target demographics: people and their pets

Direct beneficiaries per year: 2400 Callers and applicants

Geographic areas served: ALL STATES

Programs: emergency veterinary grants for pets of people in financial need, common sense advice and education regarding sick and injured pets

Community Stories

172 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

Snuggles is my 1st fur baby that I got as an adult. He was 3 months old when we got him and is now 13 years old and still spunky as ever. Until he wasn't. He started developing a bump on his rectum that we were watching for a while. It then began to grow rapidly and surgery was beginning to come up in conversations with our Vet. If the mass became too big, there was a possibility it would block his bowels from coming out so surgery was becoming our only option in the near future. However, after seeing a surgeon, financially being able to get the surgery was our next hurdle. I began applying to grants and assistance programs rather viciously. Ruth at PAi reached out offering partial assistance! I really don't know how long we would have been able to hold out on surgery but Ruth came in to rescue us! We are grateful and now Snuggles is back to being his pain free, mass free, comfortable self!

Client Served

Rating: 5

Dear Ms. Ruth, Thank you very much for helping fix Stuart's eyes. He is very happy now. Here's a picture of Stuart and I snuggling with his sister, Stella. Sincerely, Henry Welch

Client Served

Rating: 5

It is with great appreciation that I write this post. I have been a proud supporter of Pet Assistance for 3-years, after learning about the organization from a dear friend. Then, this past year, my son's cat, Stuart, started suffering from a severe skin irritation near his eye causing bleeding. We took Stuart to multiple vets but no one could figure out what was wrong with him. We reached out to Ruth, the Founder of Pet Assistance, and she became our #1 resource in resolving Stuart's eye issues. Ruth suggested a few simple diet changes, as well as some homeopathic treatments that the vets had not informed us about. Stuart's eye has been problem free for the past 6-months now, and we owe it all to Ruth and Pet Assistance! So, with that, we hope that all animal lovers find it in their hearts to give to Pet Assistance, an organization that truly cares, and it starts at the top! THANK YOU, Ruth! Best and with much appreciation, Jessica Stark and son, Henry Welch and Stuart the cat (Stuart pictured with his sister, Stella, enjoying his healthy eyes!)

Donor

Rating: 5

I have chosen Pet Assistance as the charity to which I donate every year. The organization truly cares about getting pets the emergency care that they need, and PA provides sound advice to their owners who are under tremendous stress to saved their beloved pet.

All money donated goes to helping pets and owners in dire need of care. They believe that every pet deserves a chance!

Thank you for all that you do.

Client Served

Rating: 5

Wonderful organization, caring and helpful at my cats time of need
Pet Assistance Inc., and Ruth, specifically was there to lend an ear and assistance to help with my pets need.

If your looking for an organization to donate to, this is it!!! Money truly goes to pets in need!!

General Member of the Public

Rating: 5

I want to express my deep gratitude to Ruth and to Pet Assistance. I am a Retired Air Force Navigator and when my Yorkshire Terrier needed Oral Surgery, I was really surprised at the estimated cost. I am on a fixed monthly income and the cost was beyond my budget and income. My Yorkie, Merry, has been with me and my Wife for the past 14 years, and the prospect of putting her to sleep had both of us unable to sleep, worrying about what we were going to do.

After contacting Pet Assistance, and talking to Ruth, we were able to see the light at the end of the tunnel, so to speak. Pet Assistance was able to donate to Merry's surgery and I am happy to report, she is almost back to her old self. I cannot say enough about Pet Assistance and as soon as I can, I will be sending them the money they donated to my Yorkie's operation.

Merry needs a groom ASAP and I will post a Photo when she gets cleaned up a bit.

Well done, Pet Assistance and well done to Ruth.

Tamara E.1

Client Served

Rating: 5

My cat Jace was having a very serious health emergency. He had been in and out of the hospital for over a month with repeated blockages. They were so expensive I was worried I wouldn’t be able to continue and he wouldn’t make it. I reached out to Pet Assistance and shared my situation with Ruth. She was so helpful, not only with financial assistance but with recommendations and suggestions about my next steps. I found an animal hospital who would rush him to PU surgery. Pet Assistance and Ruth made a donation to his care. I am so appreciative and Jace is now happy and healthy and we think he’ll lead a normal and healthy life. Thanks again!!!

Client Served

Rating: 5

My cat blue is really my best friend. When he got sick with bladder stones, I was devastated. Especially because the cost of the surgery was way more money than I had. I wrote to Pet Assistance, Inc. and they were very kind and gave me some financial assistance for Blue's surgery which saved his life! He is doing so well now. He is back to being my best buddy and my furry little "security guard". I will be forever greatful to Pet Assistance, Inc.. They are such good people. My Blue would not be here without their help.

Client Served

Rating: 5

Goosie, my 11 year-old Terrier mix developed two perineal hernias and was in great discomfort. Without corrective surgery, Goosie was at risk of infection and even death.
Thank you, Pet Assistance, for the help you have given in the form of advice and support and for helping us pay for this costly procedure.
Goosie is safe at home now. He is resting, healing, and trying to figure out how to function with a cone on his head. I'd send you a new picture but he has some big eye boogers that he refuses to let me clean. I'll get you a new picture of him as soon as he is made presentable; either by me sneaking up on him or his furry friend, Petunia, licking his eyeballs clean, which he has no problem with for some reason (but me and a damp cloth is torture!)
Thank you again for your much-needed generosity. Your support helped us through this time more than I ever hoped.

General Member of the Public

Rating: 5

A couple of weeks ago my blue nose pit, Cujo got into a fight with a Brindle pit. Cujo was on his leash getting exercise with my cousin walking the neighborhood when the Brindle pit came up to my cousin and Cujo. The Brindle pit was not on a leash, was not supervised, left unattended by his owner who " claims let his dog outside to use the bathroom". This Brindle pit started acting aggressive and barking at both Cujo and my cousin. Once the Brindle pit attacked Cujo unprovoked, Cujo came out of his collar that his leash was attached to. Cujo started attacking back for fear of my cousin Nickie getting hurt. Through the hysterical crying,my aunt and I ascertained Cujo was in a fight with another pit and the situation wasn't favorable for Cujo. Upon hearing this,my aunt and I ran out the front door and down the street to where the dogs where still fighting. As I got closer to Cujo,my heart dropped, Cujo was covered head to tail in blood,yet he was still attacking back to defend himself. The owner of the Brindle pit was in between both dogs trying to break them apart. I ran to Cujo trying to calm him down and was able to pick Cujo up just barely and started to walk home with him in my arms. Fortunately,the owner of the other dog offered to give me and Cujo a ride home in the back of his pickup truck. Once home I ran to the bathroom carrying Cujo and put him in the tub and started cleaning him . The bleeding wouldn't stop due to a main artery behind Cujo's right ear had been nicked during the fight and without emergency assistance from the local veterinary hospital that night, Cujo would not be here today. And if not for the generous donation from Pet Assistance, Inc Cujo would not have come home after emergency surgery having 14 staples and sutures to his right ear. My family and I were unaware and never told that night we brought Cujo in that the balance of the bill needed to be paid before the"patient" was discharged. The final bill came to a grand total of $1,154.00. I found out that the veterinary hospital was entitled to keep pet if the bill wasn't paid. They could sell him to recoup their loss or dispose of pet at the local animal control facility. Cujo is a member of our family not just a pet so I immediately hit the internet researching resources that were available and came across Pet Assistance Inc and Ms. Ruth an absolute angel that provided financial assistance towards Cujo's bill. Without the assistance offered to us, we would not have been able to bring Cujo home. And without Cujo being home knowing he was being "punished" for standing up for himself and protecting my cousin from serious harm, I know I would have succumbed to a depression and anger I couldn't return from. So I wholeheartedly give Pet Assistance Inc 5 stars, being awesome and honest in their word and were concerned so much for Cujo's welfare that this charity were persistent in finally making contact with me and my family when unbeknownst to us our voicemail wasn't set up to receive messages, so Ms Ruth persisted in calling both our phones til we answered. I highly recommend getting in touch with this beautiful charity with any and all assistance you might need with your beloved family member.

General Member of the Public

Rating: 5

her name is tootles and i remember the night she was born right next to me. her mom started screaming and running in circles. i’d never seen a cat act like that i had to act fast so i had my dahlia lay down and try and calm down. when i seen the baby’s little face bebe(dahlias nickname) screamed so i just pushed on bebe around the babies little face and she popped out! I noticed right away the baby wasn’t moving i remembered my mom (whom had recently passed unexpectedly) helping a dog she had in my teenage years and what she did. so i grabbed a rag and started rubbing the baby where her ribs were and blowing in her face a little bit trying to stimulate her to open her mouth and breathe finally she did but she didn’t scream not right away.
It was tootle and this was where her problem started from what I understand this birth and the problem she had attributed to her malformation in the past month she’s been hospitalized twice diagnosed with pneumonia and treated for that are in the process of being treated the second time she went to the hospital they found the birth defect and that may be causing her to have breathing problems it could be from the pneumonia and it’s quite possible that she may need a correct of surgery to save her life. Tootles is a third generation and our family her grandmother is my little brothers cat and her mom is my baby bebe.
i’m waiting to hear from a lady at the specialist veterinarian office That appointment for a consultation with the surgeon to see if she ’s a candidate and exactly what they’d like to do she has a herniated diaphragm and esophagus And I think some of her organs and the digestive system may be up around her lungs squishing her lungs and making it hard for her to breathe and attributing also to her pneumonia her bills now or around 3000 and the guest estimate for the surgery was 3000 to 4000.
my name is jenniffer davis my grand kitten is tootles. toots for short

General Member of the Public

Rating: 5

Our Saint Bernard Ariel developed a growth on her front leg. It began to grow rapidly. She was taken to her vet. The vet said no one in town could had the capability to remove growth because it was "attached to the muscle". We were referred to a animal hospital 150 miles away. We drove Ariel to the hospital. The first thing the vet there recommended was amputation. He then said he could surgically remove it and gave us an estimate close to $4500.00. Not having the financial means for this. I started a GoFundMe page and got on the internet to spread the word. Luckily Ruth answered, and she expressed so much interest in trying to help. Many others didn't. It was Ruth who suggested a second opinion. Something that had not even crossed my mind. She googled vets in my city and gave me the one with the most positive reviews. An appt was made for Ariel. The vet saw her, and she immediately said she could remove it. The very next day Ariel was under the knife and her massive grapefruit-sized growth was removed. This vet couldn't believe we were referred to a place out of town. Ruth made this all possible! Ariel is again running around and enjoying life. The mass was sent to the lab, and it turned out to be an infected hair follicle. Thnx Ruth!!!

General Member of the Public

Rating: 1

I about a week and a half ago I called this nonprofit to get some assistance for my puppies surgery. My puppy had to be taken into a vet hospital because she ate some thing she was not supposed to and it was causing her not to be able to eat or use the bathroom. She got very skinny and very ill very fast so my husband and I tried everything in our power to help her and it was not good enough which is why we ended up bringing her to the vet. We were told that she had a blockage and that she would need to stay overnight and get a surgery to remove whatever was stuck in her intestines and that it would cost $8000 just for the surgery and $2000 to stay overnight not including anything extra they might have to do. I cried so much because my dogs are my family and they mean the world to me and if I could give my life for my animals I would but when I called this nonprofit she made me feel like I was the worst dog owner ever. I don’t know who I spoke to, but I was inconsolable on the phone crying asking for any type of assistance with the bills and she refused to help because my dog was a puppy she said that they do not help puppies and that even if she could help it would only be with a few hundred dollars but she was not understanding that any dollar for me was valuable to be able to pay for whatever I could possibly pay for. As I was trying to tell her what was going on she did not let me speak and she kept making me feel bad about the fact that I was gifted a puppy instead of rescuing a dog from the animal shelter. She ended up denying me but told me to call her back with any updates which is what I did about 30 minutes later I had called her back to let her know that the vet called and told me that she was doing better and they got the blockage removed without having to perform surgery which meant that I didn’t have to pay $8000 out of pocket and that News made me so happy so even though this person was rude I really wanted to let her know the update so I called back and I let her know and she was even more rude than before, she even went as far to go to the point to tell me that it was my fault that that happened to my dog and in other words if I couldn’t afford it I should have just given her up she kept telling me to just surrender my dog like if my dog meant nothing to me. When she started saying this and didn’t even let me talk once again I decided to just hang up and block the number because that is the last thing any animal lover wants to hear when I was doing everything possible to get any penny to pay for my dog to survive! Long story short I got no assistance from them which is fine but I didn’t have to be treated in this manner, I am a pregnant woman saving up money to move into an apartment with an extra room for my unborn baby an extra room for my dogs and trying to save money for my maternity leave which will not be paid for by my job and all that money I had saved up I ended up spending on my dog because of how much I love her so I will definitely not be recommending this nonprofit and I am a part of some dog communities and have already spread the word because this was extremely uncalled for.

Client Served

Rating: 5

Mia is our precious little one; when she got sick everyone kept an eye on her cause we thought the worse. Seeing her so uncomfortable, not able to sleep, and whimpering every night was breaking our hearts. We tried going to the vet and put her on diets, exercise her, but nothing was making it better. The estimates for the surgery were outrageous and the entire process overwhelming. Ruth at Pet Assistance was so caring and helpful throughout the whole process. She guided us and was so nice about our situation. Mia had her surgery and even after her complications she was able to go back to her happy-self mass-free!!!

Comments ( 1 )

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Getapet 07/17/2021

The grateful owner writing this review did not mention that Mia is 15 years old. She had a tumor the size of a tennis ball near her spine. PAi is so glad we could help with Mia's costly medical care and that she is back to her adorable, happy self.

Client Served

Rating: 5

My two female dogs got into a fight after being best friends for a while, and one ended up with a huge abscess on her neck with a fever. My daughter had just been diagnosed with a rare disease and had to have injections ($16,000 a month with insurance) and we had no money left to take my dog to the vet. I had used all my resources for our daughter. I called Pet Assistance Inc. and while I was sobbing embarrassingly, I was given comfort, hope, and help for my precious dog Lucy who is now getting so much better and almost fully recovered! Pet Assistance Inc was sent by Jesus to me during a very difficult time!!

Melody Miller V.

Client Served

Rating: 5

My 5 yr old Chiweenie, Moose, suddenly need surgery for Patellar luxation. I started several fundraisers & committed to a surgery date. I had literally contacted every agency I was referred to. So many places couldn't help with the expensive procedure, but I was only in need of a small donation to be able to proceed with the operation.
Pet Assistance Inc let me know right away what I needed to email them & they approved our application immediately & made the whole process so stress free. So many other places wanted all my bank records, a list of all my expenses, tax returns, & much more!
Pet Assistance Inc saved us from having to push the surgery out another week or two while I still tried to raise funds.
Moose's surgery went great & he has been recovering for 72 hrs now.
We greatly appreciate Pet Assistance Inc!
Here are photos of Moose after surgery, hanging out with his cat & just trying to get out to the grass with a homemade sling.

Volunteer

Rating: 5

I have been a volunteer at Pet Assistance Inc.for some time now. When I first started, I wasn't aware of the wonderful organization I was a part of. I saw the interest for peoples sick pets taken so seriously. I was amazed at how personal each case is taken and dealt with so professionally. In most cases, the pet's needs were met and they had happy endings. Pet Assistance Inc. is always concerned with pets, their well being and quality of life.

General Member of the Public

Rating: 1

I had gotten in contact with this organization about a month ago. Molly was the person whom had been "assisting" me and emailing regards to a grant that was approved towards my pets surgery. She gave me the grant amount along with an expiration date, she also required me to apply to other organizations that she listed (I still applied even though it didn't fit me or my pets criteria). The organizations eventually declined help. She gave me the grant amount and specified that to notify her when the appointment was and they would contact the vet the day of the surgery to make payments. I've sent her emails stating the organizations declined to help but she never responded so I called and left a voicemail. When she returned my call she was very rude and refused to listen to me. I eventually scheduled the appointment for that same week and I emailed her the date and time of it and also to make sure that I wouldn't have issues with payment the next day. She replied to that email, but she didn't answer my question about arranging a time for the hospital to call them for payment, she ignored that part completely. I emailed and also called the day of her appointment, the vet also tried contacting her and she never responded. She is rude and so unprofessional, how is she going to tell me I have a grant and then not respond when it's the day of the surgery? If she could not or simply did not want to help she could have stated that. I had no reason to rush her surgery for this week. I only did so because she mentioned the grant was expiring soon. Worst mistake relying on this organization along with Molly.

Comments ( 1 )

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Getapet 06/17/2021

On Mar 25, Ana (Allya506)  applied to Pet Assistance, Inc (PAi) for financial help for her dog Sophie's tumor removal. On her application, she stated she could pay $100 for the procedure.  PAI offered a grant on April 29      "Pet Assistance, Inc. will be happy to help with Sophie's tumor removal. We will pay the balance of the bill up to $200. We require that you apply to other organizations and keep us updated on other funding you receive.  Pet Assistance is always the last to pay. We need a copy of the final invoice when the procedure is finished. Please ask the hospital to send the final invoice to petassistance1973@gmail.com.  We then call the hospital and pay by credit card." May 25:  Ana wrote to say she received a grant from Poodle Angels, Inc for $500. May 27: surgery was performed. The estimate was for $535. PAi never received an invoice because the bill was paid by Ana ($100) and Poodle Angels ($500) Our money was not needed. 

Wreathe Anne R.

Client Served

Rating: 5

Pet Assistance Inc is a GREAT organization!! They were there for my 16 year old Chihuahua Bentley when we needed help the most for his dental extractions. He required all of his teeth removed both for comfort & for survival!! I truly wish to thank Ruth & Pet Assistance Inc from the bottom of my heart for their generous donation!!

Removing his rotten teeth gave him a new lease on life. His eating improved significantly, he gained a bit of weight back, & the pain from his terribly decayed teeth was gone. It was more than I could have hoped for for him!!

General Member of the Public

Rating: 5

A PET ASSISTANCE volunteer taught me how to TNR my first cat at the age of 20. This is an amazing rescue group who has accomplished tons of miracles over the years. Thank you for your service all over the United States.

Meghan K.2

Client Served

Rating: 5

When I found out that my kitty had severe infections in her mouth and needed surgery, Pet Assistance Inc was one of three organizations that replied to my request for assistance. Neyoni was scheduled to have surgery the first week of April; however, her infections were worsening quickly so I moved the surgery up. I contacted Pet Assistance, Inc about the sudden change in plans and they were very kind to pay their portion of the bill the day of the surgery. Thank you so much for making it possible to care for my kitty during this unexpected time. Having to pay out-of-pocket was equal to a month's worth of rent, so I am beyond grateful for the kind generosity!

Client Served

Rating: 5

I’m so pleased that Pet Assistance helped our precious Tuffy by providing assistance with vet expenses. Our Tuffy had been in pain unbeknownst to us because of a urethra obstruction. Although, The Cleveland Veterinary Hospital did a great job helping Tuffy, I still struggled paying the bill and Pet assistance was willing to help. I appreciate Ruth and the Pet Assistance team.

1 Sarah Z.3

Client Served

Rating: 5

We are so grateful to Pet Assistance for helping us care for our sweet Bella! Bella was in need of a costly surgery and they helped reduce the cost of our bill so that we could have the procedure done as soon as possible. Ruth was also very responsive and supportive throughout the entire process, it was clear that they truly cared about Bella's health and well-being.

Client Served

Rating: 5

My brother and I want to express how grateful we are for finding Pet Assistance, Inc. His 15+ year old cat, Breezy had to have surgery, a mass removal level 1. Pet assistance came to our help. They responded quickly to our request and worked with me to get all the information necessary to assist us with paying for his surgery. They are wonderful people to work with, positive and supportive. I am glad that I found them on the internet and would recommend them to anyone needing assistance with paying for treatment for their pets. We cannot thank them enough. Breezy is doing great and thanks them also.

Client Served

Rating: 5

I first heard about Pet Assistance from a neighbor who they approved for a grant, and I’m so glad I did! I can not thank Pet Assistance enough for their help with my dog Sophie. Not only did they help reduce the cost of my bill, they were so very supportive and gave me excellent advice for the future. Thankfully, I was able to pay the bill after everything I learned. They were so professional, attentive, and kind through out the whole process. Thank you Pet Assistance!!!

Client Served

Rating: 5

My dog Bo swallowed a large bone and needed a procedure to remove it, being a college student I didn’t have the ability to afford it especially because she needed it immediately! I contacted Pet assistance early morning and they respond back to me within hours and was so friendly and really cared about Bo’s well being. Thank you Pet Assistance for saving her!

Client Served

Rating: 5

My bestfriend gave me the name of this place Pet assistance I called and spoke to Ruth who was so helpful and considerate she tried to find me help with my 2.5yo male cat Grayson who was having urinary issues and needed to have pu surgery I started a GoFundMe and raise most of the money and pet assistant stepped in and helped me pay the balance owed.We are forever grateful for them being here to help save our boys life. Thank Ruth and pet assistance for all your help!!

2 Robert B.11

Client Served

Rating: 5

Like most of the world 2020 was hard. Covid brought unemployment to our doorstep right when one of our furbabies became ill. Our Lilly needed medical testing but our checkbook was unable to accommodate. We were stressed and heartbroken not knowing what to do next. Lilly's bloody noses were getting worse and we were at a loss. Pet Assistance came to the rescue. Not only did you assist us financially but also with helpful suggestions and such kindness during a difficult season. When we are back on our feet this will certainly be an organization to which we will donate! Pet Assistance not only helped a sweet animal but a beloved pet which in turn made all the difference to our family. We will be forever grateful to Pet Assistance.

Patricia A.4

Client Served

Rating: 5

I reached at to Pet Assistance Inc after being turned down by other organizations. My 16 month old puppy need orthopedic surgery on both knees totaling of $6k . We were doing only the worst of two due to finances and having no luck getting help. Molly was very quick to respond with a letter saying Cruzer was approved for assistance. I did my part and then scheduled surgery. I followed Molly’s instructions to a “ T” and sure enough they paid the vet. I am furever grateful to Pet Assistance Inc for their quick response in a very caring and professional manner. Cruzer gives you five paws up. Thank you again

2 LaQuisha M.

Client Served

Rating: 5

Last month, my 10 month old kitten got sick all of sudden. I contacted Ruth at Pet Assistance. She was able to raise several hundreds of dollars in my time of need. Ruth was caring and compassionate during that time. Thank you for your compassion and your help during a VERY difficult time.

1

Client Served

Rating: 5

A big THANK YOU to everyone at Pet Assistance for your generous gift to my fur baby which really helped. You truly make a difference for us animal lovers and I am extremely grateful! "Baby" is still recovering from surgery. I am so thankful that you folks helped us!
For anyone wondering if this is a legit foundation, they sure are. My fur baby, "Baby", broke her femur and need surgery and her original vet quoted me an arm and leg. I finally found a vet who was willing to do payment plans prior to doing surgery and this foundation was able to help me with some of the down payment, which I am truly grateful for.
I hope I will be able to give back sooner than later so I can also help other pet lovers in need. I’ve included pictures of her being miserable when it first happened and now as she is recovering.

Client Served

Rating: 5

We are so incredibly grateful for Ruth and Pet Assistance, Inc. she helped us do more research to find a more affordable vet for a surgery that was needed and would have been fatal if Maci didn't receive it. She suggested many many options and even other non-profits to help us. Maci had the surgery and we were able to afford it without needing Pet Assistance to help us pay! We will always be grateful for Ruth and Pet Assistance, Inc.

Client Served

Rating: 5

I am so thankful that I found Pet Assistance, Inc. They helped me with an emergency surgery for my kitty, Fluffy. She had an abscessed tooth and severe swelling of her left cheek. Ruth was great to work with and was very responsive to my request.

Client Served

Rating: 5

I can’t express with words how grateful we are to the organization and Ruth for making this possible. Our boy Toto got suddenly sick and hospitalization was needed urgently to lower level of toxins. Toto was so sick and depressed. I was having the worst time, I didn't know what was going to happen to him and also I had no way to cover vet's bill after the 5 days he was admitted. Luckily things starting getting better, vet called with updates as he was responding to treatment and Ruth was amazing and reached out immediately after I emailed Pet Assistance, Inc. with my urgent request. She was so kind and also provided me with a lot of information. Couple days later as I was at vet to pick up Toto and got a bill over 1K, I called Ruth and she promptly reached out to Vet's office and covered $250 from my bill. Their assistance was seriously vital. They do really care about pets and their families.
All I can say is our Toto means a world for me and my daughter. Toto is now home and we are taking good care of him, evolution has been beautiful and we sure have a long way to keep enjoying our furry companion.

lynmargsum

Client Served

Rating: 5

I cannot say
enough about pet assist and the assistance they provided to me and my pup. Louie was blind from diabetic cataracts , being that I’m a nurse this was devastating not being able to help my own dog . I may not be low income but I did not have 4000.00 for the surgery . I contacted Pet assist and Ruth was so kind , understood my situation and contributed to Louie’s cause.
Louie was so depressed from his blindness , I saw an instant change after surgery .
I got my puppy back !
Thank you pet assist for helping Louie get his sight back and his personality ! We are forever grateful.

JC S

Client Served

Rating: 5

Pet Assistance is an amazing organization that helped us save the life of our beloved German Shepherd, Severus. Without the help of people Ruth and organizations like this one, we never would have been able to afford the surgery Severus' needed to live a long, healthy, and happy life. We're so very grateful and cannot speak highly enough about how wonderful they were to us. Even in the midst of her own health issues, the founder Ruth kept in touch with us and got prompt payment directly to the University performing the operation. She's an angel, no doubt! Thank you, Pet Assistance and thank you Ruth!

Cindy Decker M.

Client Served

Rating: 1

Pet Assistance Inc informed me I was awarded a $275 grant towards my pet's vet care of over $700. I notified PAI that I was taking my pet to the vet today using their grant. Throughout the day, PAI called my vet's office harassing the staff and demanded to know why the vet wasn't going straight to surgery versus trying a non-invasive way to resolve my pet's need.

After the entire procedure was complete and it was time to pay the bill today, PAI refused. PAI spoke to me on the phone and it was one of the rudest experiences I have ever had. PAI said they might pay the bill in a couple of weeks or a month. Unfortunately, my pet suffers. My vet said my pet cannot get the sample cultured until the bill is paid.

I can't believe an organization dedicated to helping animals would knowingly let a pet suffer. A pet who the organization agreed to help.

Please help me get the funding to pay the vet bill so my pet can return to health and a normal quality of life.

I have 25 years of non-profit experience and I have never encountered such a disreputable action from a non-profit.

I WOULD NOT RECOMMEND USING PAI OR TRUSTING THEM TO HOLD TO THEIR WORD.

Comments ( 2 )

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Pet Assistance Inc. 11/27/2020

When the health of our beloved pet is in danger emotions can run very high. At Pet Assistance Inc., we never take the health and welfare of any animal lightly. PAi. can only make grants within the boundaries outlined by our organization's bylaws. We only award small grants, and the owner must always make a financial contribution. The owner's contribution is defined before a grant is offered. Typically, PAi grants are awarded for urgent care and emergency surgery only, and diagnosis analysis is the responsibility of the pet owner. In this case, the pet owner and veterinary hospital were trying to avoid surgery, and so PAi made an exception and agreed to pay for part of the cat’s diagnostic tests. We have fulfilled this grant as promised. However, the owner is still obligated to make their financial contribution as agreed. Posting a poor review does not excuse her from this obligation, nor shift the responsibility for her cat’s health to us.

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Pet Assistance Inc. 11/27/2020

When the health of our beloved pet is in danger emotions can run very high. At Pet Assistance Inc., we never take the health and welfare of any animal lightly. PAi. can only make grants within the boundaries outlined by our organization's bylaws. We only award small grants, and the owner must always make a financial contribution. The owner's contribution is defined before a grant is offered. Typically, PAi grants are awarded for urgent care and emergency surgery only, and diagnosis analysis is the responsibility of the pet owner. In this case, the pet owner and veterinary hospital were trying to avoid surgery, and so PAi made an exception and agreed to pay for part of the cat’s diagnostic tests. We have fulfilled this grant as promised. However, the owner is still obligated to make their financial contribution as agreed. Posting a poor review does not excuse her from this obligation, nor shift the responsibility for her cat’s health to us.

Client Served

Rating: 5

We are so thankful for the assistance received. Our old boy needed emergency eye surgery to kill the eye given extreme elevated pressures we couldn’t control. After an expensive ER visit we were short. Ruth quickly replied to us and the organization helped with half the cost. Pepe is doing amazing post surgery ( the source of his pain and issues ) and we are supper thankful to have given him the help he needed given the assistance !! You guys are amazing. Thank you so much for what you do!

Client Served

Rating: 5

Pet Assistance, Inc. has been such a wonderful organization to work with! They so generously contributed to my dog Pippa's eye surgery and I could not have done this without them! Working with them throughout the process was such a pleasure and I'm so thankful for this great organization and members.

Melanie L.4

Client Served

Rating: 5

Since COVID my husbands hours had been cut and I was on workers compensation. Of course our 6 month old lab / pit mix Poppy had an emergency. We took her to the emergency vet and they concluded she had an intestinal blockage. They gave us 3 options 1 surgery would be $4500. 2 sign her over to a rescue and release our rights to her or option 3 put her to sleep. We tried to get care credit, etc but we were denied. After a long night we took Poppy home to figure out what to do. I was online emailing organizations begging for help. In the mean time we found a vet that would do surgery for $1500. I was continually emailing organizations begging for anything. I put a note on Facebook asking my friends for help and in 35 minutes they came up with $965. In the mean time I received a phone call saying Per Assistance would help us with her bill. They called daily after surgery to check on Poppys progress. She is back 100% to her normal self. It would have never been possible without this great organization and people that run it!!

Client Served

Rating: 5

I have a 1 yr old kitten named Jules that needed to have surgery on his knees. I am on disability and wasn’t able to come up with all of the money for the prosedures. Thankfully the doctor discounted the surgery and due to the donation of Pet Assistance who was able to donate the last $100 I needed he has completed his first surgery and is recovering peacefully at home.

Client Served

Rating: 5

Look at Orangie. Just knocked out. I was sitting at the edge of the couch in front of the black bag. I get up and see him like that. Doesn’t he look so comfortable compared to what he looked like before when he was sick and about to die? But thanks to organizations like Pet Assistance, Inc. They made it possible for Orangie to be asleep comfortably next to me, right NOW. Pet Assistance gave me light when I could no longer see in my darkness. I will forever be grateful to you.

Client Served

Rating: 5

As 5 month old Daffy Roo has to get her eye removed, the surgery cost a lot and we couldn’t be more grateful for the contribution Pet Assistance Inc helped with. Thank you!

General Member of the Public

Rating: 5

One of the many wonderful things about this organization is that it has an incredible resource of data gathered over the 47 years of its existence. Ruth keeps records of every animal/person the organization has assisted with vet bills. Every time someone comes to Pet Assistance with an estimate that will cripple a family, she looks into her database and finds a vet located within driving distance who will do the work for considerably less. She has contacts all over the country and, as you can see from all the other reviews, she is an incredible help to those in financial need.

Volunteer

Rating: 5

Pet Assistance is a unique, much-needed service and Ruth treats every case with thoughtful care and consideration. She assesses all details of each situation and in doing so provides valuable advice and support to pet owners in need. And if Ruth determines that financial aid is warranted, she even helps to negotiate the best price and "vets" the vets to ensure the best outcomes. I am extremely proud work with Ruth and to be part of this organization.

Client Served

Rating: 5

I emailed atleast 5 places in panic because I thought Kitty was going to die. I took him to a vet and they said he had a slight blockage but gave 2 shots said if not better by morning bring him back. Kitty hadnt peed at all I was so scared. This was all new to me I never had a sic pet. That next morning Kitty was worse they told me they was booked and I cant come and to find somewhere else. But they was the only near low cost clinic. It was then I got on googled and emailed every place I could find. And PET ASSISTANCE emailed me back. Actually they the only ones emailed me back. And I only sent a simple sentence asking for help. The person messaging me was the best. Showed so much concern and care. With no hesitation they told me when I get to the clinic to email them and they will assist. Omg that melted my heart. However a few hours later Kitty showed signs of feeling better it was like a miracle cause Lord knows I aint have a dime to spare lol. As I monitored I then email PET ASSISTANCE and told them how much I appreciated the help but was no longer needed. The person was still so concerned about Kitty asking about the food meds and follow ups, assuring he was ok and that if I needed help in the future they was available.
Yall if your pet is in need of help or even if you need advice or hope email them. Anyone donating to this organization I appreciate you all. Please continue to bless this organization because they definitely are helping save lives.

1

Client Served

Rating: 5

Pet Assistance helped us save HMF Superdog after a terrible fight with another family dog. He's doing great, thanks to Ruth and the other kind folks who helped. =) HMF Superdog is a therapy dog for a family with PTSD and auto-immune issues, and he's finally back to work after weeks of healing.

1

Client Served

Rating: 5

Ruth is wonderful. Our dog was diagnosed with pyometra. She needed treatment right away. We called a few other places but unfortunately it didn't work out, and were not very helpful. We called pet assistance and got Ruth. She is the reason my dog is here today. She went above and beyond for our dog. I am thankful we got in touch with her, she made it all happen. I truly can't put into words how thankful my family and I are. I can never thank her enough. She is amazing at what she does.

1

Client Served

Rating: 5

Pet assistance Inc. saved my dog’s life. He had Nasal aspergillosis. Most cases of nasal aspergillosis are invasive meaning that the fungus destroys the delicate bones of the sinuses.This is the kind my dog Eddie had. This fungus causes the dog to sneeze often and hard. It causes nasal pain, bleeding from the nose, reduced appetite, visibly swollen nose, and long-term nasal discharge from a nostril. This fungus eventually eats into the brain and is terminal. Eddie was a mess. After he had his procedure to remove the fungus the vet said Eddie’s case was one of the worst she had ever seen. If Eddie didn’t have this procedure he would have had to be euthanized because his quality of life was not good. I cannot thank Pet Assistance Inc enough. Not only did they assist financially, but they were emotionally supportive. I have my dog, he is healing but he is clearly much happier. Thank you so much Pet Assistance Inc.

1

Client Served

Rating: 5

November 2019, already having financial difficulties, I lost my job. I tried to keep my spirits up and focus on securing new employment. During this time, I exhausted the savings I had left, and maxed out most credit cards to handle food, medical, utilities, and other expenses. You can imagine the panic when my little fur boy got sick and I had no money to get help for him.
I have a wellness plan for him, and my other fur babies that allows me to take them to a vet to be seen and diagnosed, but it doesn’t cover treatment. Prince had been diagnosed with stones that were preventing him from urinating. I was told that if this wasn’t fixed, his bladder could rupture, and he could bleed to death internally. My heart was in a panic. I had enough left on my credit card for them to insert a catheter to drain his bladder, and to cover an antibiotic, but was told that this was a temporary fix.
I was advised to look for charitable organizations that might help me. I applied for assistance to a number of places, but PET ASSISTANCE INC was the ONLY one to respond, and their response was speedy!
I also found a low cost vet to take him to. I couldn’t afford the treatment plan there either, so I had to just bring him a couple days straight to have a catheter inserted to drain his bladder. Pet assisted Inc told me to have the treatment plan sent to them, and they would pay the vet.
Fortunately before they had to pay, Prince was able to urinate on his own. Between them draining and irrigating the bladder with antibiotics, and the antibiotics, anti-inflammatory medications, and change in diet he got better. I’m grateful for the fact they they were about to jump in and help me and my boy during such a desperate time!❣️

1

Client Served

Rating: 5

A huge valentine to Pet Assistance. I made a blind effort online to find someone for help, sight unseen. I found it in Pet Assistance, the only one who responded to my application. My 15-18-year-old cat Cherry Blossom had stomatitis surgery and Pet Assistance covered the cost. I am still monitoring her condition 2 weeks following surgery (January 29, 2020 - February 14, 2020) but that is a separate issue from Pet Assistance generosity. I cannot express enough gratitude to this organization for its kindness. The first photo shows Cherry Blossom on March 13, 2019. The other photo shows her on February 4, 2020, resuming the daily (never missed a day even with surgery) hall walks. If your pet ever needs a friend look no further than Pet Assistance, Inc. Please, if you are able, please donate to this organization so they can continue to help others.

1

Client Served

Rating: 5

Ruth from PAI was very understanding and compassionate towards my situation. Lily is my 10 year old Cocker Spaniel who needed to have ear surgery due to a chronic infection. PAI was able to assist me with payment and showed great concern for Lily. I could not have done it without their help! Lily and I thank you for your generosity and empathy. Lily is doing well and is in the recovery stage. Here are some pictures of her! Thank you PAI!

1

General Member of the Public

Rating: 5

Hello Friends, my story goes back a few years and continues to this very day. I have been out of work since July 2017, needed Surgery which finally happened in May 2019. In that time span I lost 3 cats in a six month period. Without work, emergencies are impossible for me on my small Social Security Income, and needless to say I blame myself for their loss. So when I noticed a lump, a month or so ago on my Big Andy's cheek (white & tan cat) I was beside myself. I searched the internet for help and organized a GoFundMe Campaign for his surgery. The good Lord sent me some wonderful people including Pet Assistance, Inc., CT. The surgery went well and Andy is now on his way to a full recovery. HOPEFULLY, this very morning another beloved cat of mine Suzy (tabby) passed away in my arms. She had been struggling with Asthma. Suzy and Andy where friends from the very beginning when I rescued her from the street. I hope this does not sadden him too much so that he may continue to heal properly. Through my deep sadness of losing Suzy, I am still so grateful to all that helped my Big Andy. God Bless and Happy Holidays. Rachel - El Cajon, California

1

Client Served

Rating: 5

I am a disabled veteran. My family has experienced a lot of hardships with disability affecting everyone including our pets. Ruth was the first one to respond one night when I was waiting and wondering what I was going to do. I will forever be grateful for her organization help. I have a little different service animal. He happens to be a cat named Dewey. He picked me when his mother carried to our home to have her Litter. He would always come and sit in my lap when I was struggling with our problems. He got sick with urinary blockage problems and it didn't look good. We were able to try surgery and it seems to be working Thank God. This veteran will always be thankful for Pet Assistance. Please support this worthy organization.

The Ping Family

Client Served

Rating: 5

Hello my name is Santos my baby’s name is Nymeria and we are SOOOO thankful for the support we got from Pet assistances !! They are amazing they helped us when literally no one else would. After some reasonable questions to be sure we qualified and needed help they accepted me. I able to Get Nymeria that help she needed. I’m forever grateful for them and I will make sure to do my part and help just as they helped us.
Ps. I added a picture of our family (mom ,brother , and silly cousin

Client Served

Rating: 5

I am very grateful for Pet Assistance, Inc. My McCoy was able to get the required surgery he needed to remove two masses from his legs. One of the tumors was large and started affecting his walking. I am a single mom and finances are very tight. I could not afford the surgery all on my own and the help I received was greatly appreciated. They were very supportive and caring from the beginning to the end. McCoy is resting and healing up. We are both looking forward to be able to take our walks again. This all would have not been possible without PAI.

Linda Knowles P.

Client Served

Rating: 5

My cat, Riley needed emergency abdominal surgery. I had spent most of my money already with xrays, labs, etc. As everyone knows, Vet costs can add up so quickly. I was panicking that I wouldn't be able to help my baby. I was so worried. I applied to Pet Assistance for help. They were not only extremely nice, but they came through quickly with the money I needed. I am so appreciative. My Riley is like my child and he was suffering. They helped me so much.
Riley had his surgery. He is home and doing well. I don't know what I would've done without their help. To know that there is an organization out there that can help your pet when they are in trouble is just so wonderful. Please keep up the good work. Our pets are so important to us. Thank you.

Client Served

Rating: 5

Louie our family cat ran away from home and came back a week later with a foxtail thorn deeply embedded in his eye. After spending almost all we had in our savings on a few surgeries to remove the foxtail, Louie's eye still ruptured. He needed another surgery to remove his eyeball to protect him from pain and infection that would kill him. Unfortunately we did not have enough money to pay for louie's next surgery. we are so grateful to PET ASSISTANCE INC and our case worker Kathy. Not only did they help pay for most of louie's next surgery they were so kind and supportive. PET ASSISTANCE INC truly saved our Louie. Thank you is just not enough for Angels like them. Thank you so much from Louie and Our family .

Client Served

Rating: 5

My chocolate Lab Piper all of a sudden had no use of her hind legs, her vet after an emergency visit and $300 said she had to have surgery $1500 additional and scheduled her surgery sent use home with antibiotics. I unfortunately just lost my mom and out of work the vet wanted cash that day no exceptions!!! My dog had to have surgery or she'd Die!!! The only thing I have left in my life is my dog so with no where to turn I found Pet assistance, Inc and they reached out to their contacts in my area with their resources they got back to me with in minutes with a local foundation and kept in touch with me making sure Piper was going to get her surgery as well as the emotional support that I so needed . All this was after hours but not once did that ever come up. I call her my Angel . I was turned down and my calls not returned emails not answered for 2 days it was my last attempt to find some help to save my dog when my Angel answered me and that second she made me feel like it was going to be ok she was not going to sleep until she found the assistance I needed . Words can not explain how thankful I am for the help and support I received from Pet Assistance !!!!! thank you

Client Served

Rating: 5

My pug Max was diagnosed with advanced glaucoma is his left eye. I researched many nonprofits organizations for assistance since in my case I had lost my job and needed Max to be taken care of. I reached out to Pet Assistance Inc and got a quick response back and told them my situation. They were eager to help with my situation and brought a great relief to Max and myself by assisting in some of the funds needed to extract his eye that was giving Max pain and pressure. I can't thank them enough and Max sure does appreciate all they have done.

Client Served

Rating: 5

I have had Zeus since he was a kitten, he is now 5. I found him late one night hiding and in a lot of pain, as soon as morning came i took him to the vet to find out that he had a dislocated hip and needed an extensive surgery that was much more than I could possibly afford. With the generosity of Pet Assistance, Inc, I was able to pay enough to get him into surgery. It has now been almost 5 weeks and he is doing amazing and will hopefully be able to go outside and enjoy the sunshine this summer. Thank you to this amazing organization! My life would not be the same without my little buddy.

Client Served

Rating: 5

My 14 year old cat wasn't eating, so after 2 days, I took him to the vet. He had a bad infection in his mouth/gums and needed surgery to remove some of the bad teeth. I live on a very limited income (Social Security) and was very worried about how I was going to pay for his surgery. The clinic manager at my vet suggested I apply to Pet Assistance, Inc. to see if I qualify for financial assistance.
I am so deeply grateful that Pet Assistance, Inc. approved me for a grant to help pay for Junior's surgery. They not only helped us out financially but the woman who handled my case showed her concern about my cat too. We stayed in touch as we prepared for the surgery and after it was done. Thanks so very much to Ruth Pearl, a woman who cares deeply about owners & their pets.
Frank & Junior

Client Served

Rating: 5

My family and I would like to thank Ruth from pet assistance inc. organization. Our dog Naiya had a surgical procedure that was unexpected after she was brought to the vet just for a spaye, microchip and vaccines. A $250 procedure ended up being quoted to $2003.13. My fiance and I didn't know what to do. On Saturday morning he called pet assistance inc. and spoke to Ruth. Ruth is such an amazing person. Ruth was very helpful and very passionate about animals. We really appreciate this organization so much. Thank you all for everything!

1

Volunteer

Rating: 5

I have have the honor and privilege of working with, and watching Ruth spend many hours reviewing countless pleas for help with their beloved pets. Each case she takes personally and her genuine passion for helping people is endless. I am proud to not only volunteer for her, but also to call her my friend.

Chris - New Milford CT