My Nonprofit Reviews

I had taken in a dog our local dog pound picked up. Shortly after I found out he required a perianal hernia removal surgery and a mass with cancerous cells removed. I reached out to pet assistance for help. After jumping through their hoops I received a very rude and condescending email.

Facts she missed:
-Perianal hernia isn't a surgery most vets (or at least the ones in my area) can do.
-I in fact called over a dozen vets within 2 hours of me and NONE of them would do the surgery. They all referred me to MedVet Cincinnati and OSU in Columbus.

"We are so sorry to hear about ********. Unfortunately, as our website clearly states, we only financially help with small/medium privately-owned hospitals, not emergency, specialty, VCA, or other large corporate-owned facilities. The latter are grossly overpriced and we need to feel our contribution is making a significant difference to the owner and the pet. In these circumstances, our advice alone often saves pet owners thousands of dollars.
The price on the estimate you submitted is much higher than what we feel it should be for that procedure, and Pet Assistance can not help with overpriced procedures. If you send us a copy of a detailed invoice, we will look and see if there are line items that can be eliminated or reduced..
I suggest you check with other hospitals in your area.I believe that most veterinarians perform this surgery, and that it does not need a specialist..
Please go to yelp.com. Search for "low-cost animal hospitals" near your zip code 45142 (or "veterinarians" near your zip code 45142). Make note of those with at least 3.8 stars or more and several reviews. Call and see if the hospital does perianal hernia surgery. If you send us some names, we may be able to check them out further for you.
Sincerely, Darlene
Pet Assistance, Inc.......where every pet matters! "