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Guidewire Inc

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Nonprofit Overview

Causes: Developmentally Disabled Centers, Disabilities, Human Services

Mission: Guidewire, inc. Provides residential and day supports to individuals diagnosed with intellectual disabilities, autism spectrum disorders and other psychiatric conditions. Its services include clinical, nursing and alternative day supports. Guidewire's mission and philosophy is that of positive, unconditional regard for an individual and works to maximize the individual's potential. The agency accepts people for who they are, creating an environment where acceptance is the only option.

Programs: Residential support provided to approximately 137 persons in the springfield/westfield, holyoke/chicopee, and berkshire areas. Support includes staffing, food, housing, clinical supports and nursing supports and continues primarily 24 hours per day, 7 days a week.

solutions - to provide day services including vocational support, community education and activities for people with disabilities. A total of 45 people are served. Three people that are served through this program are not part of the residential program. Forty-two people who are listed in the residential program also receive services in this program.

respite & counseling - private pay contracts providing residential and outreach supports to individuals with intellectual disabilities and head injury. Number of people served = 6

Community Stories

3 Stories from Volunteers, Donors & Supporters


Professional with expertise in this field

Rating: 1

Guidewire inc, is one the worst places i worked for in nonprofits. I been working in nonprofits for 15 years, there HR department is not for the employees u must get a union rep to protect u in any case of matter u have. They will hire anybody to work with their clients long as their is a body in the house's watching the client's. They never post manager positions and they make up supervisor positions by choice. There's never any house money for things and managers uses house money for personal use and make up paper to hide it. I would never place the care of my loved one in there hands. They only want the state funding and federal funding from your loved one to keep the doors open and lights for their company. SHAME ON THEM


Professional with expertise in this field

Rating: 5

I have worked for Guidewire for a year and have never worked for a company or organization that had such positive support and encouragement from the top down! In providing the best care for the individuals we support we have high standards for those we hire, expecting nothing less than program compliance, positive behavioral supports, a professional working relationship, and a respect for all including those we support. A strong work ethic is valued because we provide 24/7 supports to human beings! Guidewire has a strong foundation and a great home base office full of professionals who are focused on the individuals we support and team building to bring everyone together! Everyone at Guidewire works very hard to constantly attain our mission.

Review from Guidestar



Rating: 1

Weak CEO bought a BMW and has no say. Worst HR Head, Poor treatment of great employees,hostile work environment , and discriminatory practices. Guidewire Inc/formerly Sullivan & Associates needs a lot of transformations,better management, and serious top leadership.

Review from Guidestar