The Trevor Project, Inc.

Rating: 4.93 stars   157 reviews

Issues: Civil Rights, Children & Youth, Mental Health, LGBTQ

Location: 8704 Santa Monica Blvd Ste. 200 West Hollywood CA 90069 USA

Mission: The Trevor Project is the leading national organization focused on crisis and suicide prevention efforts among lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth. The Trevor Helpline, 866.4.U.TREVOR (866.488.7386), is a free and confidential Helpline open 24/7 that offers hope through its trained counselors. The Trevor Helpline receives tens of thousands of calls each year. In addition to the helpline, the organization's website provides information on identifying and assisting potentially suicidal youth and Ask Trevor, a confidential resource where youth can ask questions about sexual orientation and identity issues. The Trevor Project also provides lifesaving guidance and vital resources to educators and parents. The organization was founded by three filmmakers whose film, Trevor, about a teenager who attempts suicide after realizing that he might be gay, received the 1994 Academy Award for Best Short Film (Live Action). Governed by a 30-person Board of Directors, The Trevor Project has an operating budget of $6 million, a full time staff of 30+ and more than 500 dedicated volunteers.

2009 Top-Rated Nonprofit
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Rating: 5 stars  

This is a fantastic organization. The Trevor Project was the first organization to provide suicide prevention and crisis intervention services for LGBTQ+ youth, and they have grown so much in the last 16 years. What started off a simple telephone hotline has now grown to also include communication with youth via texting, online chat, letter-writing, online social space with other youth, and countless social media services with which to interact. The Trevor Project works tirelessly to ensure that LGBTQ+ youth in crisis have someone to turn to, someone to talk to, and someone to tell them that they are not alone.

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If I had to make changes to this organization, I would...

It would be helpful to raise awareness in other parts of the country where this is most needed. Having offices in LA and New York are great, but it's youth in the south and midwest who really need these services the most, where their communities and families are more likely to denounce them. A lot of those kids never hear about the Trevor Project, so I would love to see some awareness raised in those areas.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

Rating: 2 stars  

2 people found this review helpful

They refused to re-send the "Talk to me" kit for the Suicide Prevention Week, and I had ordered it for free, but it said it was sent & delivered, yet I never got anything from them.

I live in an apartment, where no one can get into my mailbox without my key, so tell me how the heck it could "just simply have been taken after delivered"?? It's a shame you don't care more about your customers.

Do you realize how much I wanted this kit, simply for the meaning behind it, not just to have one? A lot of my friends have struggled with suicidal thoughts, and I had made a list of people to send a "Talk To Me" sticker to, with a nice note saying that the sticker is true, and they can talk to me ANY time when they are feeling suicidal. I have a few friends watching their mailboxes, waiting for me to send it to them, because they truly do need the extra support knowing I'm here for them, always. For all you know, this kit and stickers could prevent my friend from killing themselves because I was going to send several people a sticker with a nice note saying I'm always there for them to talk to me anytime about anything.

THE KITS ARE FREE. WHY CAN'T YOU MAIL ME A NEW ONE?
Is it only because the kit was free to me that you won't send another one? Because I certainly hope you don't treat your customers like this who actually BUY stuff from you, and never recieve it. Because you could get in a lot of trouble, because you would be STEALING their money.


You completely lost all my support with you guys.
I'm even completely ashamed to be one of your "Likes" on your Facebook page.

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If I had to make changes to this organization, I would...

I would deffinately put better people on the customer support team, and maybe have them better understand my point of view before being so snappy to just say no, we can't send you a replacement one.

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

Rating: 5 stars  

This is a terrific organization helping meet a critical need in our community. With the spotlight on youth bullying and suicides, I know they have been busier than ever with the surge of media coverage. Although I have not been on the phone calling in for help, I have been brought in as youth to help train volunteers and also now as a trans-identified (specifically: genderqueer) person to share my unique experiences. I love what they stand for and hope to keep helping them do the great work they are able to accomplish. My hat goes off to those who volunteer who must be emotionally drained from hearing heartbreaking stories. Thank you, Trevor Project, for helping make this world a better, kinder and more loving place.

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Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2011

Rating: 1 stars  

1 people found this review helpful

We sent a donation via credit card earlier this year and never heard from the Trevor Project as to whether or not they received it or even a Thank You email. Besides using Charity Navigator, we normally send a smaller donation to see if we get a response via email or letter telling us about the organization, etc. I am sorry to say that even though Charity Navigator has given them a fair rating, my partner and I give them an "F" for communicating with their donors since we didn't hear a word from them via email or otherwise......not even a Thank You.

Sincerely,

Rob

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I've personally experienced the results of this organization in...

na

If I had to make changes to this organization, I would...

Send an email or letter letting the donor know whether they received the donation and a Thank You would be nice.

Review from CharityNavigator
Rating: 5 stars  

28 people found this review helpful

The Trevor Project and all of their wonderful volunteers are the best! I have never been around so many awesome people who care so much for so many! Without ANY complaints!! I am truly looking forward to helping out in the future! This is a cause that is in need of supporting, mature individuals who can actually listen and help, instead of lie to them like so many do! I tell EVERYONE I know about this project, even those who are not necessarily supportive of the lifestyle and I have never received a bad response! I can't wait to help in the future! Thanks especially to Brian & Daman! You both rock!

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I've personally experienced the results of this organization in...

Emails, people themselves, internet. This is a Great project! Saving lives is a duty we all should share!

What I've enjoyed the most about my experience with this nonprofit is...

actually seeing the results that the project can do, I got to see in person some kids that were directly helped via Trevor. I am proud to say that I actually was involved if only in some small way.

The kinds of staff and volunteers that I met were...

so very helpful, non judgmental, caring and all around wonderful people.

If this organization had 10 million bucks, it could...

save the lives of so many wonderful kids and young adults!

When was your last experience with this nonprofit?

2009-6-01

Rating: 5 stars  

22 people found this review helpful

The Trevor Help line along with their social web site Trevor Space is a great resource for not only me, but also many GLBTQ youth. The fist time i called the Help line i was 13 and extremely confused about my whole life. The lady on the line helped me to realize that things do have a bright side and very well may have saved my life in the long run if not just at that point in time. I then called it again about a year later, now being out to most family and friends, when me and my first girl friend broke up. Again the person on the line helped me to see the bright side of thing and that life is worth living. At the end of that call was when the person on the line told me about Trevor Space and as i said above it is truly a great resource. I am now doing much better in my life with the help of some medications and have improved so much over even the last few months. I thank the Trevor project for being then at a point in my life when it seemed like there was no one else! Brianna A.

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I've personally experienced the results of this organization in...

LGBTQ youth.

What I've enjoyed the most about my experience with this nonprofit is...

the suport i felt from the people.

If this organization had 10 million bucks, it could...

do so many wonderful things.

When was your last experience with this nonprofit?

2009-7-01

Rating: 5 stars  

23 people found this review helpful

I discovered The Trevor Project through the GLSEN. I think that it is an amazing orangization and I have been spreading it and TrevorSpace to all of my other LGBTQ friends, as well as some of my straight friends that are also stuggling with suicide. I believe that The Trevor Project deserves the Pride Choice Award for all of it's hard work and all of the lives that it has helped save the Trevor Hotline.

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I've personally experienced the results of this organization in...

Many different places. My friends, some of my family members, and even myself.

When was your last experience with this nonprofit?

2009-7-01

Rating: 5 stars  

25 people found this review helpful

I learned about The Trevor Project,Inc through my school's GSA. Once I joined trevorspace.org and saw the safe options, I was hooked. I realized that here was a safe place for me to talk with other LGBT peoples about the issues I care about. Since being a member I have enjoyed the sites available bulletins and the people who care as much as i do about our rights.

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I've personally experienced the results of this organization in...

it's role to promote the right's pf LGBT peoples and awareness of the surrounding issues.

If I had to make changes to this organization, I would...

run the way it is now

What I've enjoyed the most about my experience with this nonprofit is...

n/a

The kinds of staff and volunteers that I met were...

n/a

If this organization had 10 million bucks, it could...

n/a

Ways to make it better...

n/a

In my opinion, the biggest challenges facing this organization are...

not of enough publicity

One thing I'd also say is that...

n/a

When was your last experience with this nonprofit?

2009-1-01

Role: General Member of the Public
Rating: 5 stars  

18 people found this review helpful

The Trevor Project is the best at providing an invaluable service to LGBT teens, letting them know that they are by no means alone. The volunteers are great, which makes the organization great. I hope that more teens will find the Trevor Project and the solace it had provided so many others.

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I've personally experienced the results of this organization in...

the life of my best friend.

When was your last experience with this nonprofit?

2008-10-01

Role: Professional with expertise in this field
Rating: 5 stars  

9 people found this review helpful

This is such a great organization... I'm glad something like this is out there for today's youth, because it can be hard thinking that you're alone, with no one to talk to...

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The kinds of staff and volunteers that I met were...

very kind and understanding.

When was your last experience with this nonprofit?

2009-7-01

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