My Nonprofit Reviews

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r l

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1 reviews

Review for The Trevor Project, Inc., West Hollywood, CA, USA

Rating: 1 stars  

We sent a donation via credit card earlier this year and never heard from the Trevor Project as to whether or not they received it or even a Thank You email. Besides using Charity Navigator, we normally send a smaller donation to see if we get a response via email or letter telling us about the organization, etc. I am sorry to say that even though Charity Navigator has given them a fair rating, my partner and I give them an "F" for communicating with their donors since we didn't hear a word from them via email or otherwise......not even a Thank You.

Sincerely,

Rob

I've personally experienced the results of this organization in...

na

If I had to make changes to this organization, I would...

Send an email or letter letting the donor know whether they received the donation and a Thank You would be nice.

Role:  Donor & na.