Programs: Support and treatment services - includes the following:a) recovery, mental health and rehabilitation services - phi provides intensive recovery and rehabilitation services and licensed outpatient treatment for substance abusers. At their recovery center, clients receive group, individual and family counseling. The program is designed to meet the needs of homeless and housed persons with addiction histories. The program has special recovery tracks: one for the dual diagnosed mentally ill chemical abuser and one for addicts and alcoholics living with hiv. Additionally, mental health services are provided for all persons living with mental illness throughout the agency's continuum of care. A full time agency psychiatrist and five senior csw mental health clinicians staff the mental health services of the agency. The mental health services provided are engagement, psychiatric evaluation, diagnosis, treatment planning, medication evaluation, education and management intensive, short-term therapy (longer for the chronically homeless or service-shy client) and crisis intervention support services. In september 2010, phi added a new, samhsa treatment for the homeless program to the recovery portfolio, called new vision street to treatment. This program targets homeless and chemically fragile individuals borough-wide through outreach and in-reach to encampments and hot spots, providing stabilization through shelter sites, primary care, and wrap-around services. This program provides case management, access to emergency and supportive housing, recovery readiness counseling, and drug treatment, principally for growing immigrant population on the north shore of staten island and the mentally ill, chemically addicted experiencing protracted episodes of homelessness. B) shine center for hiv care - phi has taken the lead on staten island to link comprehensive hiv/aids services with case management, housing, on-site medical and infectious disease health care services to 200 uninsured and underinsured individuals living with hiv/aids. In fy 2000, the new shine center was opened in conjunction with the staten island aids task force. Also at the shine center, phi offers tb testing, access to medical care that is co-located on site, treatment education and adherence program, daily breakfast and lunch and weekly community dinners, harm reduction, recovery readiness and relapse prevention activities, recreational and structured socialization activities, prevention for positives, bereavement counseling, transportation, supportive counseling and family stabilization programming. Phi offers the borough's only hiv legal advocacy program and it assists more than 200 individuals with will preparation, permanency planning, health care proxies and other legal matters. C) health homes - project hospitality, in partnership with lead nonprofit entity: coordinated behavioral care (cbc); has provided health home services since april 1, 2012. Health home services are provided to a subset of the general medicaid population with complex chronic health and/or behavioral health needs whose care is often fragmented, uncoordinated and duplicative. This population includes medically needy beneficiaries served by medicaid managed care or fee-for-service and medicare/medicaid dually eligible beneficiaries who meet health home criteria. Individuals served in a health home must have at least two chronic conditions; or a single qualifying condition (hiv or one serious mental illness). The health home service delivery model is designed to provide cost-effective services that facilitate access to a multidisciplinary array of medical care, behavioral health care and community-based social services and supports for individuals with chronic medical and/or behavioral health conditions. Health home services support the provision of coordinated, comprehensive medical and behavioral health services through care coordination and integration. The goal of these core services is to ensure access to appropriate services, improve health outcomes, reduce preventable hospitalizations and emergency room visits, promote use of health information technology (hit), and avoid unnecessary care.
re-housing services - includes the following: the goal of all of phi effort is to move consumers towards the highest degree of self-sufficiency possible and into permanent housing, with staged programs to make the transition possible. A) development of independent living and housing readiness skills - special programs for preparing the homeless for re-housing include independent living skills, daily living skills, and housing readiness, which teach basic but critical skills for independent living. Skill development includes: landlord-tenant relations, lease negotiation, tenant rights and responsibilities, time and money management, cooking and nutrition, apartment cleanliness and maintenance, and negotiation and socialization skills. Graduates of both programs are potential candidates for either permanent supportive housing or independent living. These programs are found at hospitality house family shelter, the til, transitional supportive housing program for youth ages 18-20 and in hiv housing programs. B) homelessness prevention and rapid re-housing program - phi offers rapid housing placement to homeless persons able to sustain rent and utility costs in independent permanent apartments in the community. The program provides housing placement, transitional case management, linkages to services in the community to enable families to remain stably housed. C) transitional housing - phi offers the borough's only transitional housing for homeless persons with support programs for a variety of populations: hospitality house family shelter (148 beds) for women, men and children, neighborhood homes for 12 people living in recovery, the til, a transitional supportive housing program (6 beds) for homeless youth and young adults, ages 18-20 and o'callaghan house, a ny/ny initiative providing licensed mental health services for 23 homeless mentally ill, chemically addicted men and women. D) permanent homes - phi places over 300 people living in independent living situations annually. Additionally they make it possible for many people with special needs to find a home in over 100 units of permanent supported housing, which is housing for homeless people living with aids and homeless persons living with mental illness. The individuals in these housing programs are supported by case managers, therapists, recreation workers, and treatment education and adherence staff provided by the agency. The supported housing includes: family supported housing; supported housing for formerly homeless persons with dual diagnoses; hope housing apartment for homeless persons with substance use histories; scatter site housing for those with hiv/aids and other chronic conditions.
homeless care and prevention services - include the following:a) street outreach, crisis intervention and drop-in services - an intensive street outreach program engages homeless people at the ferry terminal and throughout staten island, many of whom are chronically homeless, mentally ill and chemically addicted. Phi responds to emergency calls about people in crisis who are living on the street or in danger of becoming homeless. At the heart of phi's service and the central point of entry for homeless services is their drop-in center that is open 365 days a year. As needed, drop-in clients receive food, showers, clothing, nursing assessments, mental health evaluation, emergency referrals for medical care, as well as case management support to assist them toward securing housing placement. In addition to the homeless drop-in center, phi provides drop-in services to at-risk youth through our youth drop in center, which operates 6 days per week. The center provides access to shelter and emergency housing for runaway and homeless youth along with an array of services including: crisis counseling, referral to mental health and drug treatment services, on site education (math and literacy workshops), life skills building, self-efficacy and self-esteem building, health education, youth empowerment and anti-violence workshops and career development workshops. B) emergency food, clothing and shelter - phi operates two community soup kitchens and on-site meals at non-residential program sites and emergency food pantries including a mobile food van, collectively providing more than one million meals annually to people in need. Hiv specific feeding programs offer on-site meals at the shine center, the only hiv food pantry on the island and weekly congregate meals. The agency sponsors two free clothing pantries for the island's homeless and marginally housed. Working in partnership with six churches in the community, phi's drop-in center coordinates the only emergency overnight shelter program in the borough serving up to 70 homeless men and women each night. A network of interfaith volunteers prepares meals. These are the only emergency shelter beds available on staten island. Project hospitality provides community health education funded by the new york state department of health and the nyc dycd. Through these programs, phi provides nutrition and cooking workshops, and local advocacy and marketing to promote low fat and low sugar products in a community with disparities in cardiovascular health and diabetes. Other workshops targeting youth include hiv and substance abuse prevention. C) homeless prevention - phi operates a single stop center for homeless and housed persons and families to assist them with entitlement benefits. These benefits include food stamps, access to health care, domestic violence counseling, financial management, case management of families in crisis and free civil legal services. Phi works with a large immigrant population and helps them to access primary health care. At the single stop center, there are medical services for those living with hiv/aids, as well as hiv testing for the community.
