I adopted a puppy after meeting it at a PetSmart. All seemed fine until the dog would need eat at home, had terrible skin (it is a rescue so understandable but we had her tested for mange on our own dime), a severe eye infection and at LEAST 20 ticks. The owner of iResQ, was supposed to contact me after testing the siblings to let me know about any possible diseases/parasites. After reaching at multiple times throughout the next week the owner responded saying the others had coccidia and our dog needed medication (would have been nice to know sooner). We NEVER received any records of shots that had been administered (probably means she never received any) and we asked multiple times. Following this as well as continued lack of appetite, severe eye infection and diarrhea, the vet recommended postponing the spay. The owner said that was fine and said we would aim for September. During September on a Tuesday evening, the owner texts me saying our dog has a spay appointment for Thursday. I respond saying I cannot make that date with such short notice. She replies stating that we already discussed September and I would be forfeiting my $150 deposit and "free" spay (included in the $400 adoption fee). I said that was ridiculous and two days notice was unrealistic. I was available everyday the following week or that Friday. After much attitude (from the owner) and back and forth texts, I was able to schedule an appointment for the following week. After a spay you are supposed to contact the organization and request a refund for the spay deposit. We contacted iResQ NUMEROUS times with no response. We finally brought the issue to our credit card company, who threatened litigation, and were refunded. We also never received our dogs' microchip that was "included". It was backordered and they were unsure when they would be in stock again. We ended up just giving our dog all shots, vet visits and microchip on our own. The dog was picked up by the rescue Saturday and we took her home Sunday. We paid $400 so they could keep her one day? Love our puppy but iResQ is a terrible rescue organization. Please adopt from any other rescue that deserves your money.
This non-profit works endlessly to save as many animals as possible. The job requires such dedication, passion, non-stop efforts, and knowledge about the health and well-being of so many wonderful animals that can't speak for themselves. Please help in any way you can to support their noble cause.