Nonprofit my ass last week I never experienced anything like this my medium size dog needed to be put down suffering he was 17 years old I was two days away from payday and they said no sorry it coast 270$ to put your dog down I offered to pay on Friday still said no this is the humane society for God sake actually being inhuman I went to about 7 different clinics same thing every one no Monet no peace ✌️ verry bad if you ask me what do you think
Today is one year that we adopted Joey (Siberian husky) his name was Tim when we got him but he likes Joey better lol. Can’t thank you guys at Pomona humane society for giving us this great addition to our family.. when we first got him we walked him out to the truck and he was scared to get in , he eventually got in but lauded on the floorboard. About 15 minutes into the ride home he stared to like the truck and now he rides with me in my work truck everyday. Joey is my ride or die buddy( Love him so much).
Found a very emaciated kitten with eyes infected on our driveway. We were going to take it to the Humane Society in Rancho Cucamonga when we ran into Ryan Slagle from the Inland Valley Humane Society. He told us we were going to the wrong place & took the kitten for us. What a stroke of luck. He was very helpful & polite. Thanks Ryan for doing a great job
This organization is deceptive and fraudulent to the core. Please beware. I have had nothing but headaches and nightmares with IVHS for over a decade. My first experience was an IVHS staff stepping on plants and breaking pots to look over my fence for an animal that was my neighbor’s, not mine. I found the IVHS staff sitting comfortably on my porch swing, as I came home, filling out what was to be a fine for an unlicensed pet that was not even mine. To boot, I asked the IVHS staff who they were and what they were doing “lounging” on my porch. The staff put their hand up and shushed me so they could finish their paperwork. I immediately demanded the staff leave as I began dialing the police. I also found out later that this IVHS employee had broken an expensive lighting fixture trying to look over the fence. I contacted IVHS on several occasions about this incident and never heard back.
I also took a stray cat in to be neutered, paid the fee, to later find out, the cat was never neutered and fully intact!
Most recently I tried to license my pet online with a direct link from the IVHS licensing website to Docupet, who appear to be in the same fraudulent game as IVHS. Docupet requires you to create an account, deceptively makes you pay for a tag thinking you will then be taken to a licensing page. Nope! I just paid for a tag I didn’t need. I reached out to IVHS and never received a response. I contacted Docupet about 4 times before finally getting someone on a chat and Krysten said my address was not recognized in their system and a simple call to IVHS would resolve. I challenged the Docupet staff about their practices being deceptive and fraudulent as their system suggests after you purchase a tag, you will then proceed to licensing. Docupet’s system auto recognized my address and I never received a warning or message about my address not being recognized. But they sure took my money for the pet tag. I asked for an immediate cancellations and Krysten proceeded to argue with me that I could have IVHS add my address to their system and the tag could still be used. Sure, like I would trust that process with both of these company’s deceptive and dishonest practices. I had to argue with Krysten and threaten to report the order as fraud to my credit card company before she finally agreed to cancel the order and refund my card. Let’s see if I ever get a refund. Please beware of both IVHS and Docupet. Deceptive, dishonest and fraudulent practices on the backs of consumers and animals. Disgusting.
This organization is corrupt to the core. Took my dog without proper paperwork. Held my dog for 3 months. Would not allow me to see my dog. In a very small cage. In isolation. Large dog. I finally got a court date after 3 months. I called over and over. Certain supervisors would not return my calls prior to Court date, left voice mails. All ignored by supervisor. In court crucial information was lied about by attending " officers" and city attorney. These lies caused my beautiful young dog to be DESTOYED BY HUMANE OFFICERS. That was the final outcome. My dog was protecting my grandchildren. One puncture . From one tooth. In no way a serious bite that justified my dog to be KILLED. This place has had a terrible reputation for many many years. They need to be shut down. Another organization needs to be put in this INHUMANE SOCIETIES PLACE. Did I mention they continue to send me letters and e mails asking for donations? UNBELIEVABLE. RIP my sweet, good boy. Run free.
How unfortunate for us and a possible adopted pup.
I called this facility today to adopt a puppy my response was you have to be entered into a lotto drawing for the pup Really how ridiculous is that now we're lotting off dogs?
I told the lady my story I'm a Trucker I'm in town for one day I'd like to adopt this puppy. We lost our 17 yr old Chihuahua she was our Trucking dog and she loved every moment of it. We don't have time to play your silly games!
You won't find better pet owners then Truckers.
But I was told no I'm sorry the pup has to be put in a drawing.
Goodness sakes.
I would like to say Thank you so very much for the unacommadating and thoughtless act.
Bend some rules sometimes to accommodate people would be a act of kindness. Suzi.
IVHS continues to kill animals like my cat before minimum CA state law holding period (see code below). My cat was killed on the fourth day after being picked up by an ignorant neighbor called her in without asking me or other neighbors if we knew her. IVHS hides "the information on disposition of animals for the safety of our employees", per their legal counsel. No wonder, they're operating illegally!
DO NOT BE DECEIVED BY IVHS' LIES ABOUT HUMANE TREATMENT OF ANIMALS, It is anything but humane.
§ 31752. Holding period for impounded cats
(a) The required holding period for a stray cat impounded pursuant to this division shall be six business days, not including the day of impoundment, except as follows:
(1) If the public or private shelter has made the cat available for owner redemption on one weekday evening until at least 7 p.m. or one weekend day, the holding period shall be four business days, not including the day of impoundment.
(2) If the public or private shelter has fewer than three full-time employees or is not open during all regular weekday business hours, and if it has established a procedure to enable owners to reclaim their cats by appointment at a mutually agreeable time when the public or private shelter would otherwise be closed, the holding period shall be four business days, not including the day of impoundment.
Except as provided in Sections 17006 and 31752.5, stray cats shall be held for owner redemption during the first three days of the holding period, not including the day of impoundment, and shall be available for owner redemption or adoption for the remainder of the holding period.
(b) Except as provided in Section 17006, any stray cat that is impounded pursuant to this division shall, prior to the euthanasia of that animal, be released to a nonprofit, as defined in Section 501(c)(3) of the Internal Revenue Code [FN1], animal rescue or adoption organization if requested by the organization prior to the scheduled euthanasia of that animal. In addition to any required spay or neuter deposit, the public or private shelter, at its discretion, may assess a fee, not to exceed the standard adoption fee, for animals adopted or released. The public or private shelter may enter into cooperative agreements with any animal rescue or adoption organization.
(c) During the holding period required by this section and prior to the adoption or euthanasia of a cat impounded pursuant to this division, a public or private shelter shall scan the cat for a microchip that identifies the owner of that cat and shall make reasonable efforts to contact the owner and notify him or her that his or her cat is impounded and is available for redemption.
(d) As used in this division, a “business day” includes any day that a public or private shelter is open to the public for at least four hours, excluding state holidays.
CREDIT(S)
(Added by Stats.1980, c. 1060, p. 3397, § 2. Amended by Stats.1998, c. 752 (S.B.1785), § 13, operative July 1, 1999; Stats.2000, c. 567 (A.B.2754), § 3; Stats.2011, c. 97 (A.B.222), § 5.)
[FN1] Internal Revenue Code sections are in Title 26 of the U.S.C.A.
Review from Guidestar
Inland Valley does not provide the status or disposition of their animals. It is a highly secretive shelter. They are a private shelter, as I understand, however due to their annual revenue coming from benefactors, donors, etc, they are obligated to reveal to the public whether an animal is "safe", "adopted" or "rescued". They lack transparency and I believe do not have an active Board of Directors. The financial status of Inland is secretive as well. Citizens want transparency and we demand they provide this to the public, along with accessibility to Board meeting minutes.
Review from Guidestar
The Inland Valley Humane Society (the Humane Society of Pomona Valley) has played a an critical role in the welfare of this community for many, many decades. I have supported this organization since 2001 and am extremely happy and proud of the and initiative they are taking to solve the overwhelming problem of animal neglect and animal overpopulation.
I have been a proud supporter of The Inland Valley Humane Society for as long as I remember. My parents and their parents have also supported the IVHS and we have nothing but positive experiences with the staff and shelter as a whole. My family have rescued all their dogs, past and present, from IVHS and every time we are pleased with the shelter and the staff efforts to help the animal community. The staff and volunteers really do have a big heart to be able to save and rescue the countless animals that are found lost or abandoned. My heart goes out to them, and I will continue to support their mission to find loving homes for every animal that they rescue.
I work with rescues. I aid in helping them pull mostly dogs from shelters to put them in foster care. I am seen an amazing commitment by IVHS to help rescues and help people. IVHS is working on becoming no-kill which is a huge undertaking considering all of the challenges that community faces (over population, irresponsibility of pet owners and funding), but IVHS has remained steadfast in their commitment toward saving every animal. I wish more open-admission shelters would get their butts in line and follow in IVHS's footsteps.
I have lived in this area for 35 years after moving here from Central California. I have visited this shelter many times over the last 35 years for many reasons: licensing my pets, when I found kittens, to adopt family pets, you name it. I have seen what the shelter looked like in 1980, 1990, 2000, 2010 and what it looks like today and the difference is night and day. I have never seen another shelter committed to spaying and neutering like IVHS. If you have an animal, they'll fix it, often for free, no questions asked. I have visited other dog pounds like Baldwin Park and San Bernardino and Riverside. I like the direction this shelter has chosen to take over the last 10 years, especially the last 3 or so years. I have never been treated rudely. I have however, been witness to some tremendously mean and angry people who do not understand that the people and shelter do everything in their power to save every single animal. I give credit to the employees for not blowing their lids when confronted by these people. This shelter has far less animals every year, and that is a good thing. I think people will always hate shelters that perform euthanasia. I was impressed when I received a letter form IVHS stating the had decreased cat euthanasia by 26% and increased adoption by 25%. I was also informed that they are trying to stop euthanasia by becoming no kill and I think that is marvelous.
I am more and more impressed with this organization and the commitment they have and the progressive programs they have created in light of the recent pit bull, chihuauhua breed over population problem. I recently volunteerd with their transport program that send smaller breed dogs (who are in demand in other parts of the country). California has such a surplus of small breed dogs that it's a great fit! I helped send 40 dogs across scountry to New Mexico. T
I have been a Animal Rescuer and Activist for more than 35 Years !! I have 20 cat colonies throughout southern California, which includes six in Pomona. I am up at one in the morning taking care of my cat colonies and feeding Homeless Cats in Dirty Back Alleys, while most people are sleeping in their nice warm beds. I work with four Veterinarians and Spay / Neuter Clinics and have Spay and Neutered more than 1,600 ( One Thousand and Six Hunderd Animals ). I have been Employed by one of the wealthiest families in th Country as one of their Pet Care Sepcialist. The reason I give you my Animal Rescue History is not to give myself praise,but to NOT let the Humane Society Of Pomona Valley discount me !! I have been battling with a cat hoarder in Pomona for 20 years who at one point had more then one Hunderd Cat that was in filthy deplorable conditions. One night when I was at his place of business I saw four small kittens on his property with their eyes glued closed with layers of mucus, malnourished and dying. I raced them to a Emergency Animal Hospital at 3 am, when the Vet examined the kittens and cleaned there eyes,their Eyes Popped Out Of The Eye Sockets, really bad upper respirtory, bad nasal discharge and tested positive for ( F I P ) feline infectious peritonitis. Three of them sadly had to be EUTHANIZED, I cried for two days. The one kitten I Named ( Saddie ) that was the protector of her siblings did not have to be euthanized, but died 1 1/2 years later. I will continue in a second posting ......
Certainly among the WORST animal control agencies in California, it is difficult not to feel extreme pity for animal under their care and the people they serve. The kennels are crowded and dirty with animals with obviously untreated illnesses and injuries.
I observed a whole block of dogs suffering from sarcoptic mang which is readily and cheaply treatable but highly courageous. When I pointed this out to shelter staff I was told that because they would not recover swiftly enough, these poor animals would be euthanized anyway so it would be pointless to treat them. I offered to do so myself (treatment is a measure dosage of an OTC cattle insecticide but was told I could not because I was not a veterinarian (Iam an epidemiologist). I offered to supply the insecticide to their vet but was told that they contract with vets for specific procedures and would not pay to they dogs injected.
I have personally contacted IVHS several times with complaints animal cruelty and abandonment. IVHS is always reluctant to become involved unless they can garner newspaper coverage.
The staff is notoriously rude and uncooperative. Once I had an escaped dog. They would provide no information over the telephone even though the dog was easily recognizable. I was told to come when the kennels opened in the morning (too bad for those of us with jobs). Then to see the "dead on arrival" list I had to wait on a long line. I suggested to the employee at the incoming receiving desk that it would be more efficient if she obtained this list each day so anyone could see it; she shrugged and said "not my job".
The animals in this td the oversight from the directors so inefficient, it is impossible to recommend that the public it so effectively alienates donate money. I donate every year to Upland and Los Angeles County animal control. IVHS will never voluntarily get a penny from me so long as present administration remains. I actively discourage others from donating as well and I know LOTS OF PEOPLE.
Review from Guidestar
AFter several failed attempts to catch a loose, scared and injured dog by myself, I called the Inalnd Valley Humane Society. They arrived immediatley and were professional and caring. They caught the poor Sharpei mixed breed and handled him with compassion.
I later inquired to the status of the dog and found out he had a broken leg and was treated by the veterinarians at the HUmane Society. He was fosted back to good health and found a home a few weeks later.
I will support this organization and the wonderful work they do on a daily basis.
Review from Guidestar
jskidmore 12/19/2013
Sue, I am sorry I did not see this review earlier (when it was written). We are sorry you feel the way you do regarding our organization. I am very perplexed how you could possibly say that kennels are dirty and that all of the animals in our care suffer from diseases and receive no treatment. Our kennel technicians our tirelessly everyday cleaning the kennels inside and out. In fact, the kennels are cleaned and maintained 3 times a day. The stray animals in our care are our first priority and EVERY animal is medically cared for. We have a veterinary staff of over 8 who work day after day providing medical care to the animals. And as far as your comment about mange, I can guarantee you any animal that is diagnosed with mange is treated. We do not turn our back on animals in need. Our Veterinarians conduct shelter animal evaluations twice a day, so you're suggestion that we do not provide treatment is baseless and absurd. In regards to your complaint that we do not respond to complaints of animal cruelty, all I can think is that you're thinking of some other agency. Our animal investigative department is one of the best in state of California and we have the highest animal cruelty conviction rates of any full-service animal welfare organization in California as well. Again, baseless and absurd. We would like to encourage you to reach out and learn more about the real work the Inland Valley Humane Society. Please feel free to contact us at (909) 623-9777, ext. 608 and we will be more than happy to give you a tour, introduce you to our veterinary hospital (which is onsite by the way) and meet with our animal cruelry investioagtors. Sincerely, Inland Valley Humane SOciety & SPCA