My Nonprofit Reviews

This organization is deceptive and fraudulent to the core. Please beware. I have had nothing but headaches and nightmares with IVHS for over a decade. My first experience was an IVHS staff stepping on plants and breaking pots to look over my fence for an animal that was my neighbor’s, not mine. I found the IVHS staff sitting comfortably on my porch swing, as I came home, filling out what was to be a fine for an unlicensed pet that was not even mine. To boot, I asked the IVHS staff who they were and what they were doing “lounging” on my porch. The staff put their hand up and shushed me so they could finish their paperwork. I immediately demanded the staff leave as I began dialing the police. I also found out later that this IVHS employee had broken an expensive lighting fixture trying to look over the fence. I contacted IVHS on several occasions about this incident and never heard back.

I also took a stray cat in to be neutered, paid the fee, to later find out, the cat was never neutered and fully intact!

Most recently I tried to license my pet online with a direct link from the IVHS licensing website to Docupet, who appear to be in the same fraudulent game as IVHS. Docupet requires you to create an account, deceptively makes you pay for a tag thinking you will then be taken to a licensing page. Nope! I just paid for a tag I didn’t need. I reached out to IVHS and never received a response. I contacted Docupet about 4 times before finally getting someone on a chat and Krysten said my address was not recognized in their system and a simple call to IVHS would resolve. I challenged the Docupet staff about their practices being deceptive and fraudulent as their system suggests after you purchase a tag, you will then proceed to licensing. Docupet’s system auto recognized my address and I never received a warning or message about my address not being recognized. But they sure took my money for the pet tag. I asked for an immediate cancellations and Krysten proceeded to argue with me that I could have IVHS add my address to their system and the tag could still be used. Sure, like I would trust that process with both of these company’s deceptive and dishonest practices. I had to argue with Krysten and threaten to report the order as fraud to my credit card company before she finally agreed to cancel the order and refund my card. Let’s see if I ever get a refund. Please beware of both IVHS and Docupet. Deceptive, dishonest and fraudulent practices on the backs of consumers and animals. Disgusting.