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2020 Top-Rated Nonprofit

Community of Hope, Inc.

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Nonprofit Overview

Causes: Children & Youth, Community & Neighborhood Development, Community Health Systems, Economic Development, Health, Homeless & Housing, Homeless Shelters, Youth Development Programs

Mission: Our mission is to create opportunities for low-income families, including those experiencing homelessness to achieve good health, a stable home, family-sustaining income and hope. Community of Hope was founded as a compassionate ministry of the Church of the Nazarene in 1975. In 1980, Community of Hope, Inc. was organized as a 501 (c) (3) corporation in response to the growing need for an institutional structure for the delivery of services.

Results: Last year we worked to end and prevent homelessness for 1159 families. Families working with our employment specialists were twice as likely to obtain employment. 99% of families in our Permanent Supportive Housing program remained stably housed. Throughout our core housing programs, 95% of families remained intact despite their many obstacles. Over 12,744 women, men, and children received medical, dental, and behavioral health services regardless of their ability to pay. In a city where access to health care is limited, especially in under-served areas, our clinics provided care and improved the health of our patients.

Target demographics: create opportunities for low-income families, including those experiencing homelessness, to achieve good health, a stable home, family-sustaining income and hope.

Direct beneficiaries per year: over 12,000 people.

Geographic areas served: Washington, DC and some healthcare to Maryland residents

Programs: healthcare, housing with supportive services, and income-building opportunities.

Community Stories

38 Stories from Volunteers, Donors & Supporters

Professional with expertise in this field

Rating: 5

Community of Hope (COH) is an amazing non-profit and a hidden gem in Washington, DC. The CEO is a true visionary and has a big heart. I love working for COH and highly recommend them to all my friends and family. They really are a one stop shop for medical, dental and behavioral health services.

Previous Stories

Professional with expertise in this field

Rating: 5

Community of Hope is a wonderful organization. I am proud to work for an organization that puts values the feedback of their staff and continues to invest in their employees. I enjoy bringing my family for health services too. They have done so much for the Washington, DC community and have brought essential services to Ward 8. Thank you for all you do and continue to do for your employees and the community.

Volunteer

Rating: 5

I first got involved with Community Hope through their annual holiday bazaar. In 2019, I began volunteering regularly at The Triumph. I have volunteered regularly at their family dinnertime where volunteers engage in fun games and activities with families. I also have hosted three birthday parties which are my favorite. I was able to plan a fun afternoon birthday party for all children celebrating a recent birthday - there were fun activities, birthday treats, and dancing! For folks interested in volunteering at Community of Hope, the staff make it easy to sign up and get involved. If you are looking to get connected with a location organization, I strongly recommend Community of Hope.

Board Member

Rating: 5

I have been a volunteer for a few years now. I love the closeness of Community of Hope. I played Santa Clause for Community of Hope just before Covid hit. That was a great experience having fun with the children who still believe in Santa Clause

Melissa M.21

Client Served

Rating: 5

Community of Hope serves so many people in many different ways and situations. It's a community health center, providing medical, dental, and behavioral health care, but it also runs the city's only free-standing birth center. Want to labor in a calm environment and have a water birth? COH is your spot! Beyond health care, COH is a homeless services provider, running shelter and housing programs, such as Permanent Supportive Housing and Rapid Rehousing. There are cross-agency programs to ensure that a mother in shelter who is expecting can be connected to care coordination and perinatal care. There's a real sense of holistic care at COH. The also run a one of the District Family Success Centers, which speaks directly to the community to determine what programs and resources they need and work with other organizations to fill the gaps and meet the community's need. The agency is incredibly mission-oriented, honoring a culture compact not just with its employees, but with those it serves and those in the community.

Volunteer

Rating: 5

Community of Hope is a five star experience all the way around. The staff is truly connected and committed to the mission, from the CEO down. The volunteer program is organized and thoughtful in making the volunteer experience a meaningful one while respecting the patients and residents.

Nicole B.12

Professional with expertise in this field

Rating: 5

Community of Hope does more than ‘on the ground work’ to provide people shelter and healthcare. They have created and built systems to actively provide preventive care to keep people healthy and avoid homelessness before it happens, with thoughtful, systematic approaches that are also anchored in equitable treatment and access for its community. The staff is incredibly committed to it’s work, and the providers and caseworkers treat everyone with empathy, dignity and respect.

Management also cares deeply for it’s staff, leading with mindfulness that to serve the greater community, you must nurture your family/team as well. This truly is a great nonprofit - I encourage everyone to volunteer, donate, or even use the client services!

Professional with expertise in this field

Rating: 5

Community of Hope offers group prenatal care to all clients, whether they are planning a hospital birth or a birth center birth. There was a teen mom planning a hospital birth who heard others in her group talking about birthing at the center, and decided if they could do it, so could she! I saw her proudly walking the halls at 9 centimeters with a huge smile on her face—even though this is usually the toughest part of labor, especially for a first time mom. And she did it! She was so happy to give her daughter the gift of an unmedicated birth. She was an amazing example of how empowering birth at Community of Hope can be.

Volunteer

Rating: 5

For the past three years, I've been a volunteer photographer for Community of Hope. I've had the privilege of photographing back-to-school events, teen night, ladies Mardi Gras night and more. Each of the events is put on by enthusiastic staff partnering with local community groups and volunteers and everyone has a wonderful time. In addition to lots of giveaways, there is always substantial community education materials on health and more. Some favorites have been seeing boys getting their haircut, kids receiving free backpacks, and girls and women being treated to spa services at Mardi Gras night.

Client Served

Rating: 5

I've been a patient of Community of Hope for a few years. Last year, I experienced breast pain and made an appointment with my PCP at Community of Hope. My PCP couldn't feel anything, but still recommended that I get a scan, just to double check that everything was normal. That decision saved my life! I was diagnosed with an aggressive form of breast cancer, but since my doctor at Community of Hope advocated for me to get a scan, it was caught early at stage 1. Even my oncologist remarked how lucky I was to have a doctor refer me to get scans, especially since I don't have a family history of cancer and there was no palpable lump. I am eternally grateful to the medical team at Community of Hope!

Volunteer

Rating: 5

I had the opportunity to both serve meals and play games with the younger residents of The Triumph as well as pack backpacks for students. Community of Hope is a great organization and it was great to contribute to my DC community!

Client Served

Rating: 5

Community of Hope stands for its name. I live in the Bellevue community and since day one this non profit had been a blessing. Serving the community with mental dental and medical services. Events and wellness for teens , housing and so much more. We love u COH. You are the best.

Volunteer

Rating: 5

Community of Hope is a intricate part of our community. Their services are unmatched for quality in our area of the City. The kick off event for Bellevue Family Success Center was a success! It was amazing to see so many people come out to show support. I am so happy they are my neighbors and my community partner-Commissioner Monique Diop 8D04

Volunteer

Rating: 5

I started volunteering as a Community of Hope (COH) volunteer photographer in August 2019. Since then, I've participated in various community events. I’ve photographed events that support youth development (mentorship program activities and kids clubs), women’s health prevention services (Ladies Night In event), and economic development and family support services (annual Holiday Market).

I’ve been impressed by the professionalism of the staff and their dedication to building sustainable community relationships. COH is a pillar in the community, bringing essential services to underserved families, and creating lasting community change in the process.

Jennifer T.4

Volunteer

Rating: 5

I had a wonderful experience volunteering with this caring organization. The staff were well organized for the event and I was able to jump right in. Their mission and services are well matched for the local community and they are able to meet their stated goals. Even in a world of COVID restrictions, they had volunteers safely interacting with the community providing necessary resources.

Lauren E.7

Donor

Rating: 5

I'm new to the DMV area, given the recent COVID situation I was looking for an organization to help kids with back to school. I found Community of Hope online and submitted a donation. To my surprise, I received a thank notice in the mail which was hand-signed. I had and have no expectations to receive anything in response to a donation. I've donated to other organizations and never had received such a gesture. It showed a sense of appreciation and care to me personally.

Client Served

Rating: 5

Every time I visit, the staff are great! They are extremely nice and willing to help me in any way possible.

Professional with expertise in this field

Rating: 5

Community of Hope has been a wonderful community partner for our company. Our employees love to volunteer during their Birthday parties and Dinner Service events on a consistent basis and their Holiday Markets in December! The staff at COH is nothing short of amazing - they are nice, genuinely believe in their mission, have a great response rate, and have exceptional work ethic. I will work with them always and I encourage others to as well.

Tamika Hall B.

Volunteer

Rating: 5

I was a volunteer for the triumph dinnertime. I really appreciate what this non profit organization is doing for families. I also notice that the staff of this organization does everything to keep these families safe and comfortable. They are helping many of families. I loved volunteering for this organization and plan to volunteer again. The children love playing games and enjoy time spent among each other.

Jerlisha C.

Client Served

Rating: 5

I had the best experience at Community of Hope. People are nice. Doctors are good.

Preshous DaQueen G.

Client Served

Rating: 5

It was really nice the people are nice and my caseworkers are amazing

1 Margot F.1

General Member of the Public

Rating: 5

The staff of Community of Hope is highly dedicated and well-trained. This is DC's flagship organization for families experiencing homelessness. At multiple locations, people can get good health care, have a stable home, get back on their feet, and most important of all -- feel renewed hope. They take time and care with their volunteers to make sure it is a high quality volunteer experience. If you are looking for a place to donate or volunteer, consider Community of Hope.

Donor

Rating: 5

I have been involved with Community of Hope (COH) for the past four years, both as a volunteer and as a donor. I can't say enough about this organization and its amazing leadership! The professionalism and passion of its employees to address the critical needs of low income families across Washington, DC reverberates throughout the organization. As volunteers, my children and I have served at four different COH locations across the city. We have met many hard working DC families in need and witnessed first had the difference COH is making for families, whether through providing housing or much needed medical care. As a donor, our family has chosen COH as our primary charity year after year because of its excellent leadership, proven track record and unending commitment to not only serve but solve the critical issues facing our undeserved neighbors. Community of Hope is changing the landscape of Washington, DC by ending homelessness and bringing medical care directly to undeserved neighborhoods. I encourage everyone to get involved with this fantastic organization!

Volunteer

Rating: 5

My organization worked with Community of Hope to host a children's birthday party. They were wonderful at communicating all the steps to help throw a fun party with a bit of education thrown in. We are a nonprofit focused on child health policy, so Community of Hope also connected us with some of the staff at one of their local clinics for a tour and brief Q&A. In addition to connecting with the kids at the party, it was so great to get this deeper look at the important work they are doing for kids, adults and families in the area. Kudos for the range of work being done, and for helping my colleagues have a good service experience.

Client Served

Rating: 5

They're very helpful with resources. When I had my baby I got a playyard, pampers and bottles.

General Member of the Public

Rating: 5

I have been with my doctor since her residency..before COH and I sincerely thank her for her being MY doctor. She exudes professionalism, she listens to her patient, she’s very patient with her patient, she has a kind spirit, she also is genuinely concerned about her patient and I know she always has my best interest at heart when other Drs don’t! I wouldn’t put my care in anyone hands but her and the Good Lord who is the ULTIMATE HEALER! Thanks for keep on keeping me healed physically and mentally! #1 Doctor award goes to Dr Hollis COH! Kudos

Volunteer

Rating: 5

Good day to all here!

I have volunteered with Community of Hope over several years, including serving dinner to residents at the Triumph short-term housing facility and at their festive Back to School event and Night of Hope fundraiser.

I find Back to School particularly amazing. It's a vast undertaking with live music and all kinds of entertainment and educational activities for kids and families and about 2,000 backpacks brimming with donated school supplies are given out. A lot of work that has a big impact!

COH staff have been easy to work with and are clearly dedicated and diligent in their mission, with lots of energy and inspiration. I hope others will consider being in touch with them at this fine organization.

General Member of the Public

Rating: 5

Love that this non profit is doing great things in and through the community! Through healthcare and housing, they are impacting lives.

1

Board Member

Rating: 5

Community of Hope is having tremendous success in helping generate the resources people need for their physical & mental health. At the same time helping keep families from becoming homeless and/or striving to create stable housing for their families.

Client Served

Rating: 5

Community of Hope is an exceptional non-profit organization. They are recipients of the Top Work Place (2014, 2016 and 2017) in Washington, DC. I must say that they do a lot for their employees but give even more for the people of the District. They truly are top rate and a one stop shop for behavioral health, medical, housing and dental health services.

Advisor

Rating: 5

Community of Hope takes great strides in educating and shaping the further for many of our East of The River residents on dental and health issues, homeless prevention, and family counseling. Just recently Community of Hope brought a new addition to their services called "Centering" where mothers AND fathers under prenatal care in the community can come together to talk to each other, exchange ideas, and build a support system that lasts! They also provide programming in mentorship to enrich our children and allow them to have another person outside of their community to look up to and learn from while bridging long lasting friendships. I first became engaged with Community of hope in 2014 when they used to teach a Work Development class on interpersonal skills for the office place. That 6-week course helped so many people understand their roles within the work place by heightening their problem solving skills, active listening skills, negotiation practices and simply how to be a better team player. Community of Hope is a diamond within our community and I encourage many people to check out their services. You'd be surprise at how much help they can offer to you.

Darlene38

Volunteer

Rating: 4

I began volunteering at the Community of Hope Girard Street Apartments as an assignment for college nearly six months ago. I continue to volunteer although I graduated this past spring. Once a month, I keep the children company while their parents attend a regularly scheduled meeting. The children range in ages from 11 months to 10 years old and have a variety of interests. We read, play games, watch movies, and do arts and crafts. It’s a delight to see them smile, even if only for an hour.

Volunteer

Rating: 5

I have volunteered weekly with the Community of Hope for about 2 years. Every staff member I have met is positive, professional, and dedicated to the clients. The facility (Hope Apartments) where I volunteer is comfortable, sparkling clean, and brightly decorated. The clients, who are all parents in the early stages of recovery from substance abuse, truly can find hope for a new life there, with all the support the staff provides. And we COH volunteers all feel that our contributions are valued. When I retire, I hope to volunteer with COH even more. (Note: this child has a photo release.)

Donor

Rating: 5

Community of Hope is one of the very few organizations to which I donate. I am inspired by the organization's mission and leadership, and by the huge goals which it sets (and achieves) in order to serve homeless families and expand access to healthcare for under-served DC residents. The organization demonstrates a real commitment to excellence and best practices, and it provides services that make a huge impact on the lives of so many people

1

Board Member

Rating: 5

I'm so proud of this organization that has helped and continues provide real, substantial assistance to thousands of our Community's neediest neighbors. I've been a Board member, Donor, Advisor and Volunteer for over 25 years, and am continually astounded by both the level of success, and the degree of professionalism exhibited by dedicated and caring staff and volunteers. No wonder that the organization and its Executive Director have both been repeatedly recognized with highest honors by prestigious institutions. However, the real awards come from seeing firsthand successes by the clients that are served -- lives turned around; homelessness ended; addictions managed; medical and dental services provided – for some, for the first time in thier lives. What a thrill it is to see smiles, when before, those same faces were bleakly staring at dead ends. My own life has been greatly enriched by being just a small part of Community of Hope.

1

Client Served

Rating: 5

I encountered Community of Hope in 2005. I found myself without employment with escalating blood pressure and no health insurance. I had been the primary caregiver for 3 family members, all suffering from terminal illnesses. A business that I'd developed and ran for more than 20 years was negatively impacted by my inability to keep up and was no longer viable. Community of Hope gave me the health services I so desperately needed and enrolled me in a program to get the necessary prescription medication. I also received counseling to deal with the aftermath of losing my brother, father and aunt and the devastating grief I was experiencing. The staff was so caring and respectful! Exactly what I needed at such a difficult time in my life. I never felt that my financial situation would be a barrier to my receiving the medical attention I needed.

Luckily, I was able secure suitable employment with health benefits within a short time and today my life is back on track. The primary care physician that treated me at Community of Hope was so compassionate and dedicated that even though I have insurance that allows me to see any physician I choose, I have chosen to continue with her, as an insured client, at Community of Hope Health Services. I am very grateful that an organization of this caliber was available to help me when I hit that rocky road on my life's path.

I am a supporter of Community of Hope and I recommend this organization to anyone who wants to reach out and help others in their time of need. The staff, board and volunteers that make Community of Hope run have all been recognized for the work they do and the fiscally sound practices that they use. Any contributions you make will be used to fulfill their mission which is to help others.

Volunteer

Rating: 5

I began volunteering with Community of Hope on the Behavioral Health and Case Management team at the Marie Reed Center in September as part of a field internship placement through my school, and I am so glad I did! Community of Hope is a compassionate organization that provides housing, health care, and supportive services to under-served residents of the DC area. Each member of COH’s staff is personally dedicated to providing these services to clients in a respectful, empowering way.
I really like volunteering at Community of Hope because I know the work I do here makes a direct impact on our patients’ health and lives. I’ve loved my time here so far, especially since I have been able to take part in a wide range of experiences that have really allowed me to learn a lot about both my field of study, and about myself. Community of Hope is a growing organization, and is opening a new health care center in the fall. It’s an exciting time to be involved in this organization, and I would highly recommend volunteering for this Community of Hope!

1

Client Served

Rating: 1

This organization used to help those who were in recovery. Now, they are allowing our women to move out into their own places while they are still using. Unfortunately, they only care about keeping their numbers up by proving they are finding housing for the homeless but most of us are still using drugs and will probably lose our housing within a year but they are calculating this has a successful transition. Thank God I went to my church to get help. Although, I was homeless in a substance abuse transitonal program and received no help for my drug use. They put their money into finding us apartments of which is good but I won't have my apartment long if I can't stop using drugs.

Review from Guidestar