Over 1.8 million nonprofits and charities for donors, volunteers and funders

GuideStar

Rating: 3.84 stars   43 reviews 7,124

Address:

4801 Courthouse Street Ste 220 Williamsburg VA 23188 USA

Mission:

GuideStar seeks "to revolutionize philanthropy and nonprofit practice by providing information that advances transparency, enables users to make better decisions, and encourages charitable giving." Progress in American philanthropy and nonprofit practice is constrained by the absence of extensive information about the practices of nonprofit organizations. Before GuideStar, donors lacked the information to initiate their philanthropy and follow the progress of organizations to which they give; nonprofits and their boards had no means to study and/or compare their own operating practices and results with those of similar organizations; and nonprofits, government agencies, and grants administrators suffered from the requirements of burdensome and duplicative reporting systems. By securing the collaboration of all of these audiences, GuideStar is now building the common, open information infrastructure required to eliminate these inefficiencies and ensure a more effective allocation of society's resources.

Target demographics:

Anyone that wants information about charities.

Geographic areas served:

All

Write a Review
Donate
Invite Reviews Share This Nonprofit

More Info

(757) 229-4631
http://www.guidestar.org

Promote This Nonprofit

GreatNonprofits badges allow you to raise awareness of your favorite nonprofits on your own web sites!

Review this charity on
GreatNonprofits

Reviews for GuideStar

Role: General Member of the Public
Rating: 1 stars  

Just when I get used to using the site, they change it. How can they not have a mobile application, considering that they've been "working on it" for so many years? WORST NONPROFIT EVER! Guidestar contributes NOTHING to society.

 
Flag review
Role: Professional with expertise in this field
Rating: 2 stars  

2 people found this review helpful

I am giving GuideStar a mixed review because I use GuideStar as a researcher and as a nonprofit "administrator" responsible for keeping my organization's profile up to date. As a nonprofit "administrator" the support center is terrible. I have tried multiple ways to formulate my question and haven't found one even remotely helpful answer. You put out a public profile without permission or notice. There are multiple gaps because no one knew to go look at it, and now you make it virtually impossible for me to fill those gaps because we are an all-volunteer organization with no related email to verify my ability to update our record. Because of this, our nonprofit looks as though it hasn't had any income for the last four years. GuideStar is HURTING our reputation and ability to secure funds because of barriers GuideStar has put in place.

I would like to actually speak to someone, but there is not a phone number to be found. I wonder how a donor would contact the organization if they had a question

Finally, GreatNonprofits requires me to register as an individual or a nonprofit. In this case I am both. I am responding as someone who wants to update my nonprofit's profile, but also as a person who uses GuideStar as a research tool. Fortunately I am smart enough and have an understanding of GuideStar's limitation. Only 5% of the nonprofits listed have actually added even the smallest piece of information to their profile page.

 
Flag review
Review from Guidestar
Role: General Member of the Public
Rating: 1 stars  

3 people found this review helpful

Guidestar's new Website makes it even easier for bad charities to make themselves look good. What people will read on Guidestar is the charity's own marketing material about all the wonderful things they do. This will let even the worse charities make themselves look good.

Saying "goodbye" to admin overhead is a blank check for many charities to continue excessive fundraising expenses, overhead, and egregious executive salaries. The 990's will make little sense to anyone other than seasoned accountants or the most savvy financial readers.

It appears Guidestar is nothing more than a vehicle to enable clever charities to promote themselves. #shameful

 
Flag review
profile
Role: Professional with expertise in this field
Rating: 5 stars  

2 people found this review helpful

I am a Licensed Clinical Social Worker and Founder/CEO of Pathways For Change, Inc. I bring clinical strengths to our organization, but I've had to rely on mentors and organizations like GuideStar to learn how to implement compliant nonprofit strategies. GuideStar has allowed me, at my own pace, to explore best practices and implement those practices throughout every aspect of our organization. I highly recommend a Gold Star rating experience!

 
Flag review
Review from Guidestar
Rating: 5 stars  

3 people found this review helpful

Thank you Guidestar for providing the platform to share the details of our hard-working organization. Founded in the 1990’s, our message of training in the absence of violence has grown in importance with the news headlines. Our presence on Guidestar is often mentioned as the first place potential donors looked after they heard about our programs. When Her Majesty, Queen Elizabeth II became our patron to encourage our Horse Sense and Healing program, we knew we were in the ultimate fishbowl. Guidestar was there for us, even internationally, to assure and guide the public. Thank you!
Warm regards,
Debbie Loucks
Director of Development www.Join-Up.org/veterans

 
Flag review
Review from Guidestar
Role: Professional with expertise in this field
Rating: 5 stars  

4 people found this review helpful

A great tool for nonprofits to share the good work and impact they have on their community. I work for a nonprofit and refer all friends and family to check Great Nonprofits before making a donation to any organization.

 
Flag review
Rating: 1 stars  

4 people found this review helpful

If I could give them zero stars, I would. They have the WORST CUSTOMER SERVICE imaginable. If you are a nonprofit looking for help, expect to wait at least a week for each correspondence. Write them an email, wait a week for a response that doesn't even match your request. Write another email, wait another week. Maybe I'm missing the point of GuideStar, but I thought their mission is to help the nonprofit sector. Worse than that, you can't call them and if you request that they call you, you're just out of luck. If you're lucky enough to get a phone call, you'd better be at your desk the moment they decide to call you (about a week later) or you'll receive a voicemail telling you to email them. How can a multi-million dollar nonprofit brag about being the "leader" in anything if their customer service is so terrible?

 
Flag review
Review from Guidestar
Rating: 1 stars  

10 people found this review helpful

We are looking for any organizations that would like to be involved in a lawsuit against Great Nonprofits and Guidestar of their unmonitored reviewing methods of charities that can cause irreparable damage to good organizations.

 
Flag review
Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

I first started using Guidestar nearly 5 years ago to provide some very basic updates to our organizational profile. We started taking Guidestar seriously, when the donor walked through the door and asked to update all sections of our organizational profile and solicit at least 5 reviews through Great Non Profits in order to complete for the grant. Many of my colleagues view Guidestar as a watchdog of the nonprofit industry. To me, it is first and foremost an incredible source for the research. I’m often using Guidestar for benchmarking and learning about specific organizations in the nonprofit world. This year, I was honored to be invited to participate on the Guidestar User Advisory Panel, and I’m looking forward to providing feedback on their new initiatives while learning more about this fascinating organization.

 
Flag review
Review from Guidestar
Rating: 5 stars  

2 people found this review helpful

I have been using guidestar for years in my grant writing and updating our nonprofits profile for our donors to have access to our information. The site has improved tremendously over the years and in the last couple of years I've had the pleasure of being able to provide feedback on their ideas and new products.
I am really excited about Guidestar and their willingness and ability to stay current in regard to technology and in trying to understand and accommodate the needs of its client base. They seem to take this responsibility personally which tells me it will only get better from here.
Congratulations Guidestar team for a job well done!

 
Flag review
Review from Guidestar