My Nonprofit Reviews
BadboyJ
Review for Soldiers' Angels, San Antonio, TX, USA
While I appreciate the person who helped us for the holidays, the agency Soldiers Angels is very unuser friendly and is extremely unwilling to help veterans when their systems malfunction, prime example their system allows people to sign up or attempt to sign up for events after they have met their quota fulfillment, I have experienced numerous times of being able to go to link fill it all out and then click submit only to be told event is full,but if they are full veteran should not be able to click link to sign up and they refuse to help when reached in reference to the issue, so if I could give zero stars I would be cause this is one of many problems this agency has had over past decade with this type of event and many others, they do not truly help but want the recognition without factual help and assistance. Again I appreciate the person who helped our family over holidays, but they are not the organization but a volunteer outside of main org, so them yes but org too many horrific experiences from them over past 9-10 yrs.
Thank you so much for sharing your experience. We would be grateful if you could reach out to us at info@soldiersangels.org and further clarify the issue you are having. It sounds like you may be referring to multiple different programs, so we want to be sure we understand. Thanks!
We believe you're referring to the food distribution registration for part of this review. Unfortunately, the demand for these events is very high. Our slots are typically filled within minutes at each site, which overwhelms our registration system. We are limited by funding to expand further but this proves the level of need for our services.
