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Review for Community United Effort (CUE), Wilmington, NC, USA

Rating: 5 stars  

October 13, 2012 the bottom fell out of our world when our 18 year old son went missing. By the grace of God one of the CUE volunteers is a teacher at our son's school. She called me immediately and gave me the information on how to reach Monica. To be honest with you I remember very little of that initial conversation. CUE was actually on the ground searching before I even knew they were there. By the second day of being at command central, it became obvious to our family why Monica runs her organization with military expertise. She has to be tough because people's lives depend on her and her organization, yet when I was scared, at my most vulnerable and in a downward spiral, Monica was compassionate with me and brought me back to my senses.

On day 15 (missing) we got the call saying the accident scene had been located. While sitting on the side of the road with CUE while the officers on site tried to locate the car, an officer approached Monica and said "We never would have looked there, we never would have found them"

I have so much respect for that officer, and I tell any officer I can the story. Law enforcement has so much on their plate, they are stretched so thin and their resources are limited. It is refreshing to know that law enforcement is able to acknowledge that they can use help.

The Florida crew that was searching that day was on day 7 and scheduled to head home. They would not leave the area until they had completed the areas they wanted to cover. Then when the accident was discovered they stayed by our side offering comfort and support.

Many CUE members attended the funeral services for our son and continue to offer support and encouragement. We owe them, as well as many friends, family and strangers a great deal. I only hope we can do our son justice by paying the kindness forward.

If I had to make changes to this organization, I would...

take more opportunities for press. Although I understand the need for discretion during a search, I don't believe Monica takes enough advantage of the good they do. She's not one for tooting her own horn! So many of us owe CUE so much we'll do the "tooting" for her.

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Role:  Client Served