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2017 Top-Rated Nonprofit

Community United Effort (CUE)

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Nonprofit Overview

Causes: Crime & Law, Human Services

Mission: To join efforts with all concerned, seeking closure of tragedies; as we remain in search of the missing. “I offer myself to those who have nowhere else to turn; these desperate people who ask for my help have unique situations. Yet however unique, they are bound together with the commonality of being the loved one of a missing person.” –Monica Caison

Results: Offering a wide range of free services CUE has helped more than 11,000 families in what is often the most confusing and desperate times of their lives. Company Overview Since 1994, Community United Effort (CUE) Center for Missing Persons has been advocating for missing children and adults, and providing free search and support services for families. Staffed entirely by volunteers and funded by donation, the CUE Center has helped the families and loved ones of more than 11,000 missing people from across the United States. General Information Monica Caison is an advocate for missing persons and a professional searcher; she is the founder of the CUE Center for Missing Persons founded in 1994 to aid law enforcement, families of the missing and communities nationwide.

Target demographics: Families left behind that suffer the loss of a missing loved one, active search for those who have vanished, to provide advocacy for cases, protect victim rights, bring forth education and awareness to the general public of the cause.

Direct beneficiaries per year: Since inception CUE has helped more than 11,000 families that have suffered the loss of a missing loved one

Geographic areas served: National

Programs: Search and Recovery of Missing Persons, SORC (state outreach coordinator program), College Internship, Community Awareness Events, Cold Case Research, Youth Mentoring. Serving Missing Persons Nationwide

Community Stories

141 Stories from Volunteers, Donors & Supporters

14 Shelly11

Client Served

Rating: 5

Monica Caison and CUE have been a blessing to our family. She helped us find our brother/son who was missing in another state. She suggested that we miss a Missing Person's report in Wilmington, NC since we found out he was there for a brief time. Because of Monica's knowledge and experience, we got connected to the right people and finally found our loved one. Monica and CUE helped save our loved one's life. We will forever be grateful to her! God Bless you for the amazing work you do to help families in a time that is like a living nightmare.

Volunteer

Rating: 5

In CUE I find a group of people who want to bring closure to families who have no where else to turn. This is really about them. We come from many active walks of life. Good, unselfish people. We could be victims or desperate families one day. We try to do the right thing and we are happy to do it. We make our contributions happily and we appreciate the support for the cause. Thank you.

Volunteer

Rating: 5

I was honored to have the opportunity to participate in a recent search with CUE. I was so impressed with the organization and of this organization. They have the techniques of search and rescue Down to a fine science. I never realized so much work actually went into searching. Additionally, the volunteers are awesome! They spend their time and money to help strangers:)
They are all working together for one goal! Although they may be strangers, they quickly unite as part of a valuable team:)
I wish I could do more to help!

Volunteer

Rating: 5

The Cue Center for Missing Persons is an amazing non-profit whose lifeblood begins with volunteerism and dedication to the cause in a number of ways. Many of the families associated with a missing persons case and/or unsolved homicide frequently find their sense of purpose and equilibrium with this family oriented group. Personally, I found a surrogate home and means of caring, expression and manner of assisting others that fits with my personality and talents when biological family members often do not, or cannot take an interest in such endeavors.

Since 1994, Monica Caison has sacrificed much with her tireless dedication, to provide resources, reassurance, comfort, a sense of hope, and when possible, resolution or recovery from their painful ordeal. Her passion has fueled the fire to serve thousands of victims both in the U.S .and in foreign counties The Cue Center for Missing Persons has the distinction and credibility of longevity, skilled experience and an impressive track record, without compromising standards and protocols when searching for missing loved ones. As a homicide survivor and State Coordinator It is an honor to serve them in my home state of Connecticut and beyond.

Donna R. Gore, M.A.
State Outreach Coordinator
State of Connecticut

Previous Stories
4

Volunteer

Rating: 5

The Cue Center for Missing Persons fills a huge void for mankind with the "best kept secret" that nearly 90,000 persons go missing in the US when current statistics are gathered. Monica Caison and her cross country team of skilled volunteers work from a strategic plan in every case to try to get the most from any search and public event in a positive manner. Treating the family with respect, compassion and providing a sense of purpose during their crisis is so important. In addition to enlisting the help of volunteers with the appropriate skill sets, formulating a customized plan, educating the family, extended family, building awareness,working cooperatively with law enforcement, and keeping the flame of hope ever present , absent of sensationalism are some of the strengths of this fine organization. As a homicide survivor, and State Coordinator from Connecticut, I am grateful to contribute to their mission to help find missing persons! It was a great personal honor be the recipient of significant awards at their recent Annual Cue Center Conference in 2016. I am proud to be affiliated with this fine organization who asks nothing of their fellow man or woman, and yet gives so much of value from the heart, in time expenditure and skill to find a missing person , to bring resolution and begin the road to peace and healing. Donna R. Gore, "Ladyjustice"

1 Stephanie273

Volunteer

Rating: 5

I have been a volunteer with CUE since 2011. This is a hard working and dedicated group of volunteers who give their time, sweat and tears to help families and agencies try and resolve a missing persons case. The work is hard and requires you to know your skills and limitations. Sometimes we get volunteers who sign up to help,but have their own agenda....these people don't stay with CUE long because we don't allow individual agendas. We are all working toward the same goal...which is to help bring resolve to a case. We don't work for notoriety, money, fame or personal agendas. CUE takes a stand to always be an advocate for families and missing persons. However, putting other volunteers at risk is not something we allow. A K9 handler, Briar M posted comments on 8/22/2017 stating negative comments about CUE because she was asked to leave a search. This handler was asked to leave the search because she was putting herself and others in danger, and left the search without notifying the proper individuals. This was not the first time she had been spoken to about her actions during a search. Sadly, she has made comments on here that do not reflect the true story of her being asked to leave. She neglects to mention that lodging, meals and fuel reimbursement is provided by CUE to all volunteers. She also fails to mention that she, not CUE, is the one who chose to obtain and train a K9. CUE appreciates, and holds volunteers at an utmost level of respect, however, will not allow reckless behavior to interfere with a missing persons case.

Previous Stories
2

Volunteer

Rating: 5

This is the most dedicated selfless organization! The saying "every missing person is somebody's child" always holds true with this organization. The founder and searchers donate many hours of their time, travel regularly, obtain training, work cases, fundraise, train K9's.and horses, use their personal vehicles all in the hope to help families of missing ontain resolution. It is an honor to be able to volunteer with this organization.

1

General Member of the Public

Rating: 5

I contacted this organization when my beautiful son was missing in Central America. This is a wonderful organization. Although they were unable to help me directly, they have offered their unending support and vast knowkedge. We found my son, not alive as we had prayed, but we were able to bring him home.

1 Joann Buff

Client Served

Rating: 5

CUE/Monica Caison was working on my sister's case long before I was even aware of it. Concerned citizens who lived in my sister's area were already consulting with them before we even knew they existed...despite the fact that the man who murdered my sister (her husband) was making life miserable for them, even making threats, they were undeterred, and supported my family throughout. They were thoroughly caring and professional, unlike the organization that the murderer contracted with to throw the police off, even accused my sister (the victim) of drug abuse, dragging her name erroneously through the mud. The people at CUE are trained and experienced...the organization that worked w/ my "brother in law" was not, and made a hellish experience even worse. People may be well meaning, but that doesn't mean they are effective. CUE knows who the authentically trained professionals are in your area, please save yourself a lot of trouble, and use them.

1 peawillie

Professional with expertise in this field

Rating: 5

I have been a part of this organization since 2009. Since my experience involves many many searches for the missing that this organization handles every year I am honored to be a part of the search for missing persons. This organization has assisted many many families to gain resolution with their missing loved ones. The support this organization gives to the families of the missing is unmatched. With the help of donations the searches will continue. The quest for the missing never ends.
I came across a post that I was taken a-back by. It was posted by a Briar M. on 8/22/17. As a CUE volunteer for the past 8 years, I have worked closely with the founder and learned so much such as planning the search, looking for search areas with high probability of locating the missing, missing person behaviors. I find it odd that someone feels that the past three years of searching for missing persons was a “waste”. How misguided! I have never seen any volunteers treated badly. I am not sure what she means about the politics involved. This organization searches for the missing, bringing awareness to the cause and devoted support to the families of the missing. This organization has performed more searches that one could ever count. Aiding over 11,000 families for the past 20 years is quite a feat. I am sorry that her issues bled onto this organization and she felt that cutting off fundraising is the answer. I hope that she find her way to something that she can really do. I myself have traveled thousands of miles searching for the missing. The commitment of this organization is unmatched. I am proud to serve the families of the missing in search of their loved one in the name of Community United Effort, In support of missing persons.

Previous Stories
7

Volunteer

Rating: 5

Non stop in the search for missing persons. Performing searches nation wide, advocating for the families of the missing as well.

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Briar M.

Volunteer

Rating: 1

I was a volunteer, and, spent a great deal of money and time for 3 years...but it was a waste. Volunteers with this group can be treated very badly, I certainly was. I was accused more than once of doing something I never did, and after I was called a liar...I left....I cannot recommend that anyone get involved. The politics are ridiculous. Do yourself a favor...do not volunteer with this group...do NOT give money to this group.

1

Board Member

Rating: 5

Unaffiliated, I attended the 2017 conference because I wanted to know what kind of people use their dogs, their gear, their time to search for a stranger's loved one. What group has the trust and confidence of Law Enforcement, while extending compassion and comfort to grieving families? I volunteered for a search and met these tireless, doggedly tenacious people on the ground. CUE is entirely donation funded and staffed by volunteers, including Mrs. Caison, who takes no salary from the organization. This is one organization that I believe is not motivated by money or fame, but truly serving the greater good, serving families and assisting law enforcement. The following is a list of FREE services provided:
·CUE provides trained professionals search and recovery units nationwide
·Long term care and victim support for families and loved ones left behind
·Complete casework and research of missing person cases
·Promote national and local missing person campaigns
·Canvassing by foot, vehicle and neighborhood – door to door
·Teams: K9, aircraft, water (boat, kayak, ski jet, raft, divers), mounted horse units, ATV, ground support, command ·IC, mapping, written reports, current sonar and technology instruments used for air-land-water
·Set case goals with positive guidance for families of the missing
·Request for support from local and national sisterhood organizations for case
·Act as a liaison for families, communities, media, agencies and law enforcement
·Guidance for each communities and public awareness for missing victims
·Provide a variety of professional speakers and presentation topics
·Host finger printing, DNA, dental impression and photo ID programs
·Organize public poster distribution, internet BOLO system, organization’s web site and various social media sites
·Securing billboard resources for missing person – case by case
·Request reward seed money on behalf of law enforcement – case by case
·Offer national safety and prevention workshops for training purpose
·Organizing private and public meetings for missing person case effort
·Provide spokesperson and advocate per each missing person case
·Request for counseling from resource list: group, individual, grief, trauma
·Provide: meals, lodging and travel expense for CUE registered volunteer teams
·Full complete investigative casework of missing person
·Request and host support groups for victims i.e. homicide, abuse, rape and mental illness resources.
·Bulk mailings project for missing persons photo and case information
·Twenty four hour public TIP number to be provided for all missing persons cases
·Host annual awareness promotion featuring missing persons, unidentified persons and unsolved homicide registered cases on a national level
·Provide free education and training nationally for volunteers, investigators, victim survivors, families of the missing, search teams and agencies to better service cases concerning missing persons of all ages.

1 Laura199

Professional with expertise in this field

Rating: 5

The most ethical, honest and dedicated group of searchers. I am proud to be associated with CUE.

Previous Stories
2

Volunteer

Rating: 5

CUE is the best group that I have ever been honored to work with.

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1 Kathleen72

Board Member

Rating: 5

I heard about Community United Effort (CUE) while I was following the disappearance and murder of Morgan Harrington. I looked into the organization and I was very impressed with Monica Caison and the professionalism of her organization. I was very interested in volunteering and finally joined 3 1/2 years ago. Since then I have become a Board Member and I am amazed at the hard work done by all of our volunteers. With CUE, once we are invited in by either the family or law enforcement, we advocate for the missing and their family, even after a missing person is brought home. Many of our family members become CUE members. Monica hosts an annual conference in March and brings together families of the missing, searchers, law enforcement and instructors from many different areas in the world of the missing. It's time for families to help each other, learning about new ways of investigating a missing person, certification in first aid and CPR, etc. I consider all of the volunteers to be a member of my CUE family and so happy I joined.

Previous Stories
2

Board Member

Rating: 5

Not only is Community United Effort there to help organize the search for the missing person, we are there as support for the family during the search and long after....anytime you call CUE's number, chances are Monica will answer. It doesn't matter if it is day, night, weekend or holiday...Not one volunteer, all the way up to Monica gets one cent for what they do and they do it gladly. Some of the things CUE does for the families include...searches, support to families during interviews and getting the word out, fliers, candlelight vigils, Road Tour to bring awareness of the missing and an annual conference for families, searchers, law enforcement, first responders, etc...the conference provides support for the families by having other families that understand what they are going through, education for searchers and first responders and a candlelight vigil that honors missing people that have been found and their family members and also recognition of those volunteers that go above and beyond...Monica gives her all willingly, sometimes missing special times with her own family....

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1

Professional with expertise in this field

Rating: 5

This is a very giving group that travels all across the country to help find missing persons. No one receives pay for their help. It is 100% volunteer. They also travel across the country every year to bring awareness back to cold cases. They have solved or help solve many cases.

1

Volunteer

Rating: 5

Although I do not have a loved one who has gone missing, I am a missing persons advocate. I have had the opportunity to volunteer with Community United Effort on occasions when they are working near or in the state of Indiana. Each time, I have been in awe of the amount of effort and professionalism each volunteer on the searches displays. Typically the family members of the missing are there. CUE gives them hope and encouragement that their loved one has not been forgotten. Imagine being in their shoes. I know that I would want everyone in the world looking for my loved one. Although that isn't possible, CUE shows them that people do care and they aren't forgotten. And CUE brings in the many resources needed to do a search for someone who is missing. Monica and her team work tirelessly to assure if they need search dogs, they are there. If they need horses, boats, ATVs, etc,, they will be there. This organization goes above and beyond in their efforts to bring answers to families of the missing. I feel honored to have had the opportunity to work with them and very blessed that they have welcomed me to help in their efforts. They certainly are deserving of a spot on the Top Rated List of Great Nonprofits.

1 dinene

Volunteer

Rating: 5

The volunteers with CUE, the center for missing persons, is located in NC. They travel far distances and group together with volunteers from different states to look for missing persons from all areas.

Rain, swamps, hot humid weather,venomous snakes, alligators, high weeds, bugs...none of these stop them from doing their important job...helping family's find missing loved ones.

Compassion, Concern and Caring is what you will receive from CUE when needed.

Please consider them when you choose to make a donation. (travel, sleeping expenses)

1

Volunteer

Rating: 4

This organization is a great help to many people. It connects those in need of support with those willing to support. The CUE center should be recognized for their postive and dutiful efforts. Thousands go missing each day and there are limited resources to help assist with finding them. Thanks CUE center and Monica for your service. You are appreciated!

3

Client Served

Rating: 5

CUE Center has been the only one that has actually done what they said they would do. Not only did they do what they said they would but also did it starting Immediately upon getting my form for submission completed. They continue to work closely and diligently on a 9 year cold case (when they came on board). Almost 10 years now. They have gotten answers that I was unsucessful at obtaining! I have had so many organizations that would say they would help but did not or fizzled out shortly after coming on board with my son's missing case. (usually because the newer current active cases were needing them or the paying one's). I am finally able to relax the stress a great deal knowing I am no longer fighting, searching, seeking answers alone! Thanks to CUE, some of my burden has been relieved! Although my son has not been found as of yet, I feel confident that FINALLY our family has the help it desperately needed all along!

3 Pamela107

Volunteer

Rating: 5

CUE is a wonderful group of self less people who never give up in their search for the missing. Not only that but they also are there well after the initial event and continue to offer support to the families of the missing. Even if it takes YEARS. They do all of this at their own expense. Traveling wherever they are needed. A great group of people!

Previous Stories
6

Volunteer

Rating: 5

When I made the decision to become involved with trying to help in the effort to help with the missing and their families,I did not take it lightly on which organization I would give my time too. Researched many. CUE and those involved is first and foremost focused on the missing and their families, has dedicated volunteers who are NOT doing it for self promotion. They are genuinely giving of themselves for the right reasons. You will NEVER see CUE bragging on Facebook about what we do. They just DO IT! CUE has very professional volunteers! CUE HAS COMPASSION! Nothing but respect for all those have met and worked with.

4

Volunteer

Rating: 5

As a State Outreach Coordinator for the CUE Center for Missing Persons for several years, I could list the obvious reasons who this organization is so rewarding - the dedication, the mission, the caring and compassion, the individual talents that so many bring to the table to assist families.
However, it is the nuances that are not seen by everyone which create a long lasting impression on others and me. The “giving it your all” attitude of the search and rescue professionals in all manner of weather conditions is but one example. The hand on a shoulder, the phone call answered in the middle of the night; the poster made at a moments notice; the ability to listen to a grieving family, to provide purpose for the family while in crisis, the lack of judgment, no matter what the victim's circumstance, the unique and always impactful Annual Conference; lessons learned by example; the sense of family; always striving to educate the public and to optimize the chances of locating a missing person; the longevity of the relationships that never end after a rescue or recovery- Rather, they serve as a beginning.
Such is the flow of the Cue Center with Founder Monica Caison providing the training and the inspiration to all who give so selflessly as volunteers.
I highly recommend this non-profit for the highest rating!
Respectfully,
Donna R. Gore
SORC -State of Connecticut

2 Shawn W.

Board Member

Rating: 5

The level of professionalism, respect, integrity, dedication, compassion, and deep commitment exhibited by this organization as a whole, and it's volunteers, both in the search field and in the advocacy and educational arena are above and beyond that of any other in the country today.. For this to continue to hold true, after more than twenty years, is a true and real testament to the mission, values, and very heart and soul of Monica Caison, the founder of the CUE Center, and all of the countless devoted volunteers that she instills and motivates every moment of every day. Thanks to the tireless efforts of CUE, it's search teams, and advocates, and with the respect and collaboration of Law Enforcement and professionals in related fields from across the nation, there has and will continue to be, resolution for thousands of loved ones of missing persons...

Previous Stories
8

Volunteer

Rating: 5

Having seen the work that CUE has done for a few families personally, I already knew what an amazing organization this was... however it wasn't until I participated in a search effort myself with CUE that I realized just how much everyone with CUE is not only dedicated to what they do, but how above and beyond they go for the families they are helping, and the people who are working with them, volunteering, or helping in some capacity. The searchers were treated with just as much care and respect as the families were... This organization goes above and beyond in all areas, from their dedication, to the way they manage every incident, to their level of care and caring, from the tiniest thing to the biggest... it all matters... Absolutely exceptional on all counts...

4 Apryl F.

Volunteer

Rating: 5

The CUE Center for Missing Persons is an amazing organization with a lot of heart. Every missing person is someone's child, please support this selfless organization so that CUE can continue to keep the hope alive in the hearts of the families that still seek answers!!!
#CUESTRONG

Previous Stories
6

Volunteer

Rating: 5

Close to 7 years ago I heard about CUE when Brittanee Drexel went missing, she was from my hometown and it struck me like a brick- that someone so innocent just vanished without a trace- I began to help on searches not just for Brittanee but for several others that were missing. The passion & the heart that CUE showed to the families & volunteers made me want to be a part and do my part with CUE. Helping families keep hope & get answers and closure. I can only speak for myself based on my experiences as a volunteer but I know if I ever went missing that CUE would find me and bring me back home... Amazing organization funded by the caring hearts of others...