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2018 Top-Rated Nonprofit

Community United Effort (CUE)

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Nonprofit Overview

Causes: Crime & Law, Human Services

Mission: To join efforts with all concerned, seeking closure of tragedies; as we remain in search of the missing. “I offer myself to those who have nowhere else to turn; these desperate people who ask for my help have unique situations. Yet however unique, they are bound together with the commonality of being the loved one of a missing person.” –Monica Caison

Results: Offering a wide range of free services CUE has helped more than 11,000 families in what is often the most confusing and desperate times of their lives. Company Overview Since 1994, Community United Effort (CUE) Center for Missing Persons has been advocating for missing children and adults, and providing free search and support services for families. Staffed entirely by volunteers and funded by donation, the CUE Center has helped the families and loved ones of more than 11,000 missing people from across the United States. General Information Monica Caison is an advocate for missing persons and a professional searcher; she is the founder of the CUE Center for Missing Persons founded in 1994 to aid law enforcement, families of the missing and communities nationwide.

Target demographics: Families left behind that suffer the loss of a missing loved one, active search for those who have vanished, to provide advocacy for cases, protect victim rights, bring forth education and awareness to the general public of the cause.

Direct beneficiaries per year: Since inception CUE has helped more than 11,000 families that have suffered the loss of a missing loved one

Geographic areas served: National

Programs: Search and Recovery of Missing Persons, SORC (state outreach coordinator program), College Internship, Community Awareness Events, Cold Case Research, Youth Mentoring. Serving Missing Persons Nationwide

Community Stories

155 Stories from Volunteers, Donors & Supporters

14 Shelly11

Client Served

Rating: 5

Monica Caison and CUE have been a blessing to our family. She helped us find our brother/son who was missing in another state. She suggested that we miss a Missing Person's report in Wilmington, NC since we found out he was there for a brief time. Because of Monica's knowledge and experience, we got connected to the right people and finally found our loved one. Monica and CUE helped save our loved one's life. We will forever be grateful to her! God Bless you for the amazing work you do to help families in a time that is like a living nightmare.

1

General Member of the Public

Rating: 5

It is truly a privilege to be involved with such a respected and trustworthy cause. The work that is done is life changing...

1

Volunteer

Rating: 4

I had the pleasure of volunteering for this organization while living in NC. Monica is dedicated, talented and passionate about all things related to helping families find their loved ones. She has coordinated many other individuals equally as committed and all in all the work they do is amazing and in the end many families have found some peace.

1

General Member of the Public

Rating: 5

My son, a DiveMaster, Rescue Diver, Humanitarian was murders while traveling in Central America in 2016. We did find him and bring him home to me.
CUE offered kindness and invaluable support during this horrible, tragic ordeal.
They are most deserving of national recognition and support.

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2

General Member of the Public

Rating: 5

I contacted this organization when my beautiful son was missing in Central America. This is a wonderful organization. Although they were unable to help me directly, they have offered their unending support and vast knowkedge. We found my son, not alive as we had prayed, but we were able to bring him home.

1 Ohio

Volunteer

Rating: 5

I was a volunteer. I deeply a supportive of Community United Effort for Missing Persons. The board and Mo ica Casion are devoted to this cause. They are compassionate to all familes and there loved ones.
I will always continue to promote CUE.

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5

Volunteer

Rating: 5

I have been with Community United Effort for Missing Persons for 2 years. I have met many people that have committed their life and their time and money to help find the missing for over 9,000 families.
This is a family to believe in. This is a family of people that have lost loved ones and many that have not . This family cares for all.

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1 Mark S.7

Volunteer

Rating: 5

I HAVE WORKED WITH A NUMBER OF DIFFERENT SERCH GROUPS OVER MY 15 YEARS OF SEARCHING. THE CUE CENTER BY FAR IS THE MOST ORGANIZED AND THERE VOLUNTEERS ARE VERY DEDICATED GROUP.

1

Volunteer

Rating: 5

Would really like to help more then I have , this is truly a unique group of folks doing some very important work, and asking nothing in return. Thanks for letting me be a small part in helping others. JC Vina Just a regular guy

1

Volunteer

Rating: 5

This organization works tirelessly to serve families of missing people. When I see the length of time some people have been missing I know it must feel to their families that their missing loved ones have been forgotten by the world. CUE shows them that is not the case.

1 Stan5

Client Served

Rating: 5

When my wife disappeared there was no one in the whole world I could speak to (and feel they could relate) other than the folks at CUE

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5

Volunteer

Rating: 5

Having someone I love missing is something I never imagined and couldn't comprehend. Talking to Monica and the resources from CUE helped more than anything else to keep me functional.
They do so much more, but that's what helped me the most

1 LisaValentino1966

Client Served

Rating: 5

My experience with Community United Effort-CUE Center for Missing Persons, began over 12 years ago when my sister Allison Jackson Foy went missing from Wilmington NC.

As a family from out of state, traveling to an unknown city to find our missing loved one,we had no idea what to expect, what to do or who to turn to for help. We met with law enforcement and then were pretty much on our own, making flyers searching in the worst parts of town and trying to just wrap our heads around the fact that my sister Allison was missing and what that really meant.

As a family in this situation, you feel as if no one is listening to you(at that time especially law enforcement) and in our case that nobody truly cared. Over and over again we heard "she'll turn up", "She's an adult,she has a right to walk away", and the list goes on. Whenever we tried to explain that Allison would not just pick up and leave without her two children we heard those exact same lines. There was no search, there was no investigation, there was just us!

Until we were given CUE center's information and we made a call. Monica Caison and this organization did for our family and our missing loved one what nobody else did. Searching the city of Wilmington, being our advocate and teaching me to be my sisters advocate, working with law enforcement, getting Allison's story in the media and so much more. Even after we left Wilmington, CUE continued to work to find my sister, never giving up hope and teaching my family and I the same. Late night phone calls, meetings with law enforcement, active searches for Allison and all at no cost ever to myself or anyone in our family .

Two and a half years later Allison was recovered, although it was months before she was identified through DNA. (we knew it was her) Without this incredible organization and the tenacity of Monica Caison and her volunteers we would have never found Allison and would have never been able to bring her home. We would have never had answers for her children, my brother and sister or my father. The hardest part truly is the not knowing.

12 years later as we seek justice final resolution and an arrest in Allison's case, CUE Center still stands and fights with us. Why? Because this organization cares, they are in it for the long haul, fighting for the missing and their families on a daily basis. They understand the epidemic that is the missing in our world and take action on a daily basis.

Over the years I have become more than just a "client served". I believe in this organization so much that I have become a volunteer and serve as the NJ State Outreach Coordinator. In those roles I have once again experienced CUE at work, but this time with numerous other families who have walked this path.

This organization is second to none in the field of missing persons. Highly skilled volunteers from all over the country certified and trained, tops in their field. They do so much more than flyers, they are a "boots on the ground organization", National Conferences held yearly for training, the National Road Tour, internships, mentoring, and even a program for young people: "Safe and Found".

In closing, I cannot be more thankful or grateful for CUE, all the volunteers and of course the founder Monica Caison. I am honored to serve this organization alongside some incredible volunteers nationwide. And if you are looking for a charity to donate to, this is the one. All monies go directly to the search effort and no one including the founder ever havereceived a salary.

To date, CUE has help over 12,000 families like mine, because; "Every missing person is somebody's child"!


1 Peter C.1

Professional with expertise in this field

Rating: 5

I have been in Law Enforcement for 37 years working primarily in investigations. I am retired from the New York City Police Department and have been working for the past 16 years in Horry County Police Department in SC where I am in command of the Crime Scene Investigations Unit, Property & Evidence and the Drug Testing Lab. Over the past 8 or more years I have come to know CUE and it's founder Monica Caison. Being in Law enforcement you encounter all types of people. Missing persons cases are always difficult, it is not a crime to go missing, but when those circumstances leave questionable doubt concerning how that person went missing or an immediate need for a lost person, whether they be child, elderly, handicapped, abducted, etc, it is difficult in todays society to rally up dozens of police officers to form a search. Scheduling and restrictions in personnel make it so difficult to get people to conduct a competent search for the victim or evidence. CUE has been able to come in a augment Police Officers by providing competent qualified personnel to search. CUE comes prepared to handle most situations using search teams on foot, 4x4, horseback, boats, drones and so much more. They come prepared to stay with a mobile command post to schedule searchers and to document the areas searched and the findings. The personnel that make up their board of directors are some of the most caring and compassionate people I have ever encountered. I have had the privilege to attend their annual conference and training in Wilmington NC and have spent hours with the families of victims and listened to their heart wrenching stories. In all that time I have come to find one common denominator, the CUE family and Monica Caison genuinely care and make a difference in peoples lives. To these families, CUE means everything, many of the searchers have volunteered their time because they have suffered a loss or tragedy in their past and they are compassionate about helping others. CUE trains all their searchers in evidence collection and preservation, in searching not only the area of interest, but the social media sites and any place where information and or clues can be found. When they say "Every Missing Person is Somebody's Child" they truly stand behind their words and are prepared at a moments notice to respond with professional searches ready to assist Law Enforcement,, a family or whomever needs them. These folks have helped me solve several high profile cases through there search efforts and brought answers to families that may not have otherwise received them. To Monica and CUE, from the bottom of my heart, THANK YOU!

1

Client Served

Rating: 5

My Daughter Crystal Morrison on August 23, 2012 went missing walking home from work . After exhausting all of the local & state resources, a person who I didn't know called me and suggested very strongly to call in CUE for help . I called Monica the same day and discussed my daughters case . She immediately went into action, calling all of the local Police & sheriffs departments . She had a tuff road to convince the different departments that she wasn't trying to take over ,but to bring here expertise and teams to assist in locating my daughter . She succeeded in her goal . Before I knew what was happing she had a group of search teams working with the different departments trying to find my little girl. She and crew never give up, here teams consist of a lot of professional law personal who give there time and talent freely to the cause of searching & finding missing people . Six years later Monica & her staff of volunteers has not given up and recently did another search with the police department , unfortunately with no results . I along with Monica will never give up on finding Crystal. I thank God everyday that there are great organizations out there like CUE who do this for no reason other than to HELP!

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7

Client Served

Rating: 5

I have been working with Cue on my daughters "Crystal" case for 3 years . You will not find a more dedicated & focused organization out there than these wonderful people. Monica and here staff of volunteers are so tuned in to this terrible cause of missing people. Monica runs a tight ship and works with law enforcement hand in hand . All I can say about CUE in God Bless them , I was so frustrated until CUE got involved and made things happen .

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1

Volunteer

Rating: 5

I worked with CUE over multiple days as a searcher for a missing person in Myrtle Beach, SC. The professionalism & dedication of Monica Caison & this group is beyond measure.
They are compassionate, thorough and detail oriented. No stone left unturned is not just a euphemism with CUE. They do everything in their power to locate missing persons.
I am honored to be a very small cog in the vast wheel of resources for CUE.

1 Laura199

Professional with expertise in this field

Rating: 5

CUE is one of the most dedicated group of individuals that I have ever served with. #CUESTRONG.

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1

Professional with expertise in this field

Rating: 5

The most ethical, honest and dedicated group of searchers. I am proud to be associated with CUE.

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1 Tricia R.2

Volunteer

Rating: 5

I discovered CUE in 2011 when a coworkers best friend went missing and they came in to do a search. I was blown away by their dedication and persistence and knew I had to get involved. I signed up as a volunteer and attended my first annual conference. It was a life changing and defining experience.
This organization is made up of Volunteers who are a lifeline to the families of the missing. I am still blown away 7 years later.

1

Volunteer

Rating: 5

In CUE I find a group of people who want to bring closure to families who have no where else to turn. This is really about them. We come from many active walks of life. Good, unselfish people. We could be victims or desperate families one day. We try to do the right thing and we are happy to do it. We make our contributions happily and we appreciate the support for the cause. Thank you.

1

Volunteer

Rating: 5

I was honored to have the opportunity to participate in a recent search with CUE. I was so impressed with the organization and of this organization. They have the techniques of search and rescue Down to a fine science. I never realized so much work actually went into searching. Additionally, the volunteers are awesome! They spend their time and money to help strangers:)
They are all working together for one goal! Although they may be strangers, they quickly unite as part of a valuable team:)
I wish I could do more to help!

1

Volunteer

Rating: 5

The Cue Center for Missing Persons is an amazing non-profit whose lifeblood begins with volunteerism and dedication to the cause in a number of ways. Many of the families associated with a missing persons case and/or unsolved homicide frequently find their sense of purpose and equilibrium with this family oriented group. Personally, I found a surrogate home and means of caring, expression and manner of assisting others that fits with my personality and talents when biological family members often do not, or cannot take an interest in such endeavors.

Since 1994, Monica Caison has sacrificed much with her tireless dedication, to provide resources, reassurance, comfort, a sense of hope, and when possible, resolution or recovery from their painful ordeal. Her passion has fueled the fire to serve thousands of victims both in the U.S .and in foreign counties The Cue Center for Missing Persons has the distinction and credibility of longevity, skilled experience and an impressive track record, without compromising standards and protocols when searching for missing loved ones. As a homicide survivor and State Coordinator It is an honor to serve them in my home state of Connecticut and beyond.

Donna R. Gore, M.A.
State Outreach Coordinator
State of Connecticut

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5

Volunteer

Rating: 5

The Cue Center for Missing Persons fills a huge void for mankind with the "best kept secret" that nearly 90,000 persons go missing in the US when current statistics are gathered. Monica Caison and her cross country team of skilled volunteers work from a strategic plan in every case to try to get the most from any search and public event in a positive manner. Treating the family with respect, compassion and providing a sense of purpose during their crisis is so important. In addition to enlisting the help of volunteers with the appropriate skill sets, formulating a customized plan, educating the family, extended family, building awareness,working cooperatively with law enforcement, and keeping the flame of hope ever present , absent of sensationalism are some of the strengths of this fine organization. As a homicide survivor, and State Coordinator from Connecticut, I am grateful to contribute to their mission to help find missing persons! It was a great personal honor be the recipient of significant awards at their recent Annual Cue Center Conference in 2016. I am proud to be affiliated with this fine organization who asks nothing of their fellow man or woman, and yet gives so much of value from the heart, in time expenditure and skill to find a missing person , to bring resolution and begin the road to peace and healing. Donna R. Gore, "Ladyjustice"

1 Stephanie273

Volunteer

Rating: 5

I have been a volunteer with CUE since 2011. This is a hard working and dedicated group of volunteers who give their time, sweat and tears to help families and agencies try and resolve a missing persons case. The work is hard and requires you to know your skills and limitations. Sometimes we get volunteers who sign up to help,but have their own agenda....these people don't stay with CUE long because we don't allow individual agendas. We are all working toward the same goal...which is to help bring resolve to a case. We don't work for notoriety, money, fame or personal agendas. CUE takes a stand to always be an advocate for families and missing persons. However, putting other volunteers at risk is not something we allow. A K9 handler, Briar M posted comments on 8/22/2017 stating negative comments about CUE because she was asked to leave a search. This handler was asked to leave the search because she was putting herself and others in danger, and left the search without notifying the proper individuals. This was not the first time she had been spoken to about her actions during a search. Sadly, she has made comments on here that do not reflect the true story of her being asked to leave. She neglects to mention that lodging, meals and fuel reimbursement is provided by CUE to all volunteers. She also fails to mention that she, not CUE, is the one who chose to obtain and train a K9. CUE appreciates, and holds volunteers at an utmost level of respect, however, will not allow reckless behavior to interfere with a missing persons case.

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2

Volunteer

Rating: 5

This is the most dedicated selfless organization! The saying "every missing person is somebody's child" always holds true with this organization. The founder and searchers donate many hours of their time, travel regularly, obtain training, work cases, fundraise, train K9's.and horses, use their personal vehicles all in the hope to help families of missing ontain resolution. It is an honor to be able to volunteer with this organization.

1 Joann Buff

Client Served

Rating: 5

CUE/Monica Caison was working on my sister's case long before I was even aware of it. Concerned citizens who lived in my sister's area were already consulting with them before we even knew they existed...despite the fact that the man who murdered my sister (her husband) was making life miserable for them, even making threats, they were undeterred, and supported my family throughout. They were thoroughly caring and professional, unlike the organization that the murderer contracted with to throw the police off, even accused my sister (the victim) of drug abuse, dragging her name erroneously through the mud. The people at CUE are trained and experienced...the organization that worked w/ my "brother in law" was not, and made a hellish experience even worse. People may be well meaning, but that doesn't mean they are effective. CUE knows who the authentically trained professionals are in your area, please save yourself a lot of trouble, and use them.

1 peawillie

Professional with expertise in this field

Rating: 5

I have been a part of this organization since 2009. Since my experience involves many many searches for the missing that this organization handles every year I am honored to be a part of the search for missing persons. This organization has assisted many many families to gain resolution with their missing loved ones. The support this organization gives to the families of the missing is unmatched. With the help of donations the searches will continue. The quest for the missing never ends.
I came across a post that I was taken a-back by. It was posted by a Briar M. on 8/22/17. As a CUE volunteer for the past 8 years, I have worked closely with the founder and learned so much such as planning the search, looking for search areas with high probability of locating the missing, missing person behaviors. I find it odd that someone feels that the past three years of searching for missing persons was a “waste”. How misguided! I have never seen any volunteers treated badly. I am not sure what she means about the politics involved. This organization searches for the missing, bringing awareness to the cause and devoted support to the families of the missing. This organization has performed more searches that one could ever count. Aiding over 11,000 families for the past 20 years is quite a feat. I am sorry that her issues bled onto this organization and she felt that cutting off fundraising is the answer. I hope that she find her way to something that she can really do. I myself have traveled thousands of miles searching for the missing. The commitment of this organization is unmatched. I am proud to serve the families of the missing in search of their loved one in the name of Community United Effort, In support of missing persons.

Previous Stories
7

Volunteer

Rating: 5

Non stop in the search for missing persons. Performing searches nation wide, advocating for the families of the missing as well.

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