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Causes: General Hospitals, Health
Mission: The mission of milford hospital is to effectively and efficiently provide high quality healthcare services in a modern and safe environment, by anticipating and exceeding the needs of all of our patients and physicians with excellence, convenience, and compassion. As a community healthcare provider, milford hospital is committed to remaining in the forefront of the clinical, technological, and electronic information advances that make the continuous delivery of high quality, cost effective healthcare service possible. Milford hospital recognizes that the quality of human resources - staff, physicians, and volunteers - is the key to continued success and, therefore, strives to create an environment of teamwork and participation where, through continuous quality improvement and a focus on patient safety, people pursue excellence and take pride in the quality of their work in the organization.
Programs: Milford hospital provides high-quality healthcare services to the residents of milford, west haven, orange and stratford, connecticut and its surrounding communities without regard to race, gender, creed or ability to pay. As a community healthcare provider, milford hospital is committed to those we serve, both patients and non-patients. Our goal is not only to provide quality compassionate care when an individual enters our healthcare institution, but also to promote and communicate wellness information and education so that families inour area prevent illness and chronic disease and lead healthier lives. In fy 2017, milford hospital provided healthcare services to 3,260 patients on an inpatient basis, 27,957 patients through the emergency department/walk-in center, and 1,218 patients in our ambulatory surgery suite. In addition to direct patient care, the hospital provided education, health screenings and support services to over 8,500 individuals through a variety of modalities involving personal interaction. Indirectly, during fy 2016, via our website alone, the hospital provided information to more than 89,000 unique users from our service area and beyond. In september 2013, in accordance with the requirements set forth in the affordable care act, milford hospital led it's first comprehensive community health needs assessment (chna). During the early months of fy 2014, an implementation strategy was developed and adopted to guide the community benefit initiatives of the institution. To both remain in compliance with the aca, as well as, because of our ongoing commitment to the health of the communities we serve, milford hospital proudly joined the healthier greater new haven partnership to complete our 2016 community health needs assessment. This coalition is an exceptional team that includes representation from 2 local hospitals (milford hospital and yale new haven hospital), 16 public health departments and numerous community organizations. A multi year, data driven process, the 2016 community health needs assessment is a study which evaluates the health status, behaviors and needs of the residents in the greater new haven area including milford and surrounding communities. Also included is a comprehensive and collaborative community health improvement plan designed to address the major unmet needs in the area. The 2016 chna was made broadly, publicly available on the partner hospital websites in august of 2016. Among our goals relative to community benefits in fy 2016 was to address the common risk factors associated with aging as well as chronic and infectious diseases. In doing so, the hospital established an objective of continuing and expanding it's offering of community health and wellness programs both at milford hospital and in the community. These programs are offered at no-charge and are delivered by health care professionals and educators and included the following: heart health, diabetes management, vascular health, skin cancer prevention, recognizing the signs and symptoms of strokes, colorectal cancer prevention and treatment, end the weight- non-surgical and surgical techniques in weight-loss, understanding and treating gastrointestinal disturbances, orthopedic conditions, sleep disturbances, wound care basics - understanding and treating chronic/non-healing wounds, stress reduction, vein health, senior help desk - linking seniors with community resources, urgent or emergency - evaluating health conditions, and physician town hall meeting. Also as part of its' objective to increase awareness and understanding of healthy lifestyles, risk factors and disease prevention, the hospital continued to conduct free and low cost health screenings. Offered on a quarterly basis, screenings are held both in the hospital and in the community. In fy 2016, health screenings and disease prevention initiatives included: blood pressure screening, blood sugar (diabetes) screening, cholesterol (total and hdl) testing, prostate cancer screening, influenza immunizations, foot health screenings, pad and vascular screening, yoga and meditation classes. In september, 2016 milford hospital sponsored "boomers and beyond" a special event aimed at linking the aging population with local resources to maintain health and wellness. Over 3,000 individuals attended this event and participated in health screenings, lectures and visited vendors providing education, information and resources. In addition, milford hospital works with local businesses and organizations as a wellness partner for their employees. Health screenings and counseling are provided off-site, in the work place, and include, cholesterol, blood pressure, blood sugar screening and nutritional counseling. The following is a list our corporate/organizational partners: milford senior center, city of milford, milford police department, alinabal, inc. , bic corporation, administrative building, and bic corporation, manufacturing plant. For community members diagnosed with, or caring for someone with, an illness or chronic health condition, a community network of support is available at milford hospital. To foster understanding and the ability to cope with illness and chronic health conditions the hospital offers the following support groups on a regularly scheduled basis: alzheimer's support group, multiple sclerosis support group, lupus support group, amputee support group, breast cancer support group, epilepsy support group, essential tremors support group, and milford early learning center. While milford hospital terminated its' maternity service in 2015, the hospital did maintain its' long-standing partnership with the young parent program (ypp) of milford through most of fy 2016. The ypp provides parenting and pregnancy services to teens and young adults which promote positive birth outcomes, healthy choices, pregnancy prevention and responsible decision making. The hospital provides the organization with office space and all associated overhead expenses, clerical support and more. The following list is inclusive of special events and services that the hospital offers to patients and the community. While not all of the offerings are unique to milford hospital, they are, nonetheless, available and offered as a resource, a service or an opportunity to support our patients and our community:- the hospital hosts variety of health and wellness groups and programs. Of these, six meet monthly. Others may meet less frequently. Each is provided with meeting space, refreshments and associated costs at no charge. - staff and physicians participate in a local television and radio stations as guest experts/resources regarding health and wellness topics. - the hospital maintains a speakers bureau, which provides physicians and members of the hospital staff to speak to local community organizations on a wide variety of topics at no charge. - milford hospital hosts an annual 5k "live well" community event. This event offsets the cost associated with community programming and health screenings offered by milford hospital. - the hospital sponsors red cross blood drives three to four times a year in providing, auditorium space, volunteers, refreshments and assistance promoting each drive. - in compliance with the consent decree regarding the hearing impaired, milford hospital provides various assisted listening devices for the hard of hearing, interpreters, and tty machines for the deaf, free of charge for any patient/companion. - milford hospital also provides a linguistic service for non-english-speaking patients. If a language interpreter must be called via a special phone, the cost of the call is assumed by the hospital. - milford hospital offers a "physician finder" telephone service for community residents needing a doctor, and provides a "directory of staff physicians" which lists their specialty, phone number, and address. - hospital meeting space is made available to health related and other not-for-profit community groups in need of a meeting room at no charge. - the hospital provides free medicare/medicaid counseling and assistance by trained hospital volunteers. In addition, the hospital hosted health care exchange enrollment and information sessions in coordination with the state of connecticut. - clinical staff initiated a follow-up program for congestive heart failure patients to provide education and clinical support. - the hospital offers college and post graduate students training opportunities in registered nursing, licensed practical nursing, diagnostic imaging, medical coding sciences, pharmacy, laboratory sciences, dietetic services, public and community health, environment of care -emergency preparedness and nursing assistant.