The workers here forget to show sincerity or love to the broken families in this situation to begin with. Most definitely feel judged and most definitely being sterotyped. There is no hospitality in the workers I’ve experienced. They seem hateful and mad at the world for having to be there. It’ creates an atmosphere awkward for me and my child and your wrong if you talk to much and ur wrong if u don’t talk enough it’s pretty bad not even going to lie it’s really hard dealing with my unfair situation as is but dealing with it and being judged and hated on makes it even worse of an experience .
Of course I can understand why a parent might find the entire experience dispassionate and painful. The rules are “unnatural” because the service needs to fit very carefully into a neutral space between adversaries without becoming involved, and that’s tricky.
My experience was very good. I appreciated being able to see my children in such a home like environment. We did birthday parties, dinners, games, artwork—things we would normally do at home. The supervisors presence was unobtrusive. I have lots of pictures of the kids smiling while we were there. I appreciated the opportunity for that a million times over.
The entire experience was awkward and uncomfortable with everyone. The lady at the front was extremely curt and unprofessional about her welcome at the front door. She not only talked to me as if there were disdain in her view of my company, she also gave her instructions very harshly as if angry that I wasn’t aware of them in the first place. I was never told to park down the street at my orientation. And the rule that I have to wait exactly until half hour before the visitation to enter is completely unnecessary. There was no reason I could not wait in the warm waiting room along with everyone else during those minuscule 12 minutes. I am of the understanding that these ladies have worked in family services too long to even remember their sensitivity training or be able to service broken families without an air of judgmental demeanor. I was informed (after the fact) not to even mention the name of any family members during the visit, a rule I also find completely unnecessary. My mention of my son’s grandfather was simply a “look what Papa etched on my water bottle” to which the supervisor was quick to remind, “we will not be talking about that anymore.” Her interference of our activities made the entire visit feel even more forced and formal than it already had to be. I was completely dissatisfied with the services of this so-called noble non-profit.