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Almost Home Animal Rescue Of Rutherford County

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Community Stories

7 Stories from Volunteers, Donors & Supporters

Board Member

Rating: 5

Birkhead53, your account is simply not true, nor does it make sense. Your initial contact was made how exactly? It sounds as though it was either in person or via email, because you later state you called to "ask her what the problem was and was cussed out." Almost Home does not have a published number, so this is not possible, nor do we have any reason to curse at someone who is simply making a request.

Use of the terms DNA and DNR don't exactly apply here, as we are an adoption agency, we are not looking to adopt. Interesting use of terminology though.

I suspect you to be one of the individuals who was found to be trying to adopt under false pretenses. We do utilize several methods to verify adopter information as well as legal residence, so it is likely you are one of our applicants from this summer who was denied adoption due to a fraudulent application. It's unfortunate that just anyone can come on the internet and make such claims, but our reputation is stellar.

Previous Stories
1

Board Member

Rating: 5

The above reviewer was denied adoption based on the facts she presented in her initial email. Neither her current residence (no fence) nor her proposed future residence (outside adoption area) met our adoption criteria. Her disability was not disclosed, so it is impossible to have used that in making a decision. She continued to ask irrelevant questions, which had no relevance or bearing in the adoption decision. This is simply a disgruntled individual with a bit too much time on her hands.

1

General Member of the Public

Rating: 1

Requested help rescuing a dog. Was told that if j wanted the fing dog (her exact words) to go get it myself snd to never contact them again. Several people had same experience. DNA DNR. I called to ask her what the problem was and was cussed out

1

Client Served

Rating: 5

I adopted a dog from Almost Home in 2011 and have followed them since that time. I am impressed that a group of volunteers has been able to accomplish all that they have. They are by far the most professionally run rescue I have ever encountered. Thoroughly impressed with all that they do!

Review from Guidestar

Client Served

Rating: 5

I adopted a dog from Almost Home earlier this year and was thoroughly impressed with their care and professionalism. They are awesome!

2

General Member of the Public

Rating: 1

On or around 03/05/13 I signed up for the Almost Home Animal Rescue plate and submitted a payment of $38.00, hopefully to help bring about this plate because it is a wonderful cause.

I have since phoned and sent emails to this company to try and find out what is going on with this plate, as they have absolutely no information on their website that states the status of this plate. They will not return my phone call nor will they answer my emails. It makes me think that this is some type of scam and that I will never see the plate nor my money.

All I want is someone to return my call/email and let me know what is going on. Have they reached the 1000 plate max yet? Are they close? Are they going to give me my money back, which I did request if the plate does not happen?

All I want is some courtesy and a response. If they don't want to be bothered with me then give me back my money and I'll just go my merry way! As it stands now, NO! I would not recommend this company to anyone! Not when they treat me as though I do not exist. I hope they treat the animals in their care better than they do humans.

They have A LOT TO LEARN when it comes to customer relations!

Hope Ogden

4

General Member of the Public

Rating: 1

I was extremely disappointed and in some ways disgusted with my experience with this "rescue". The person who responded to my e-mailed inquiry on a dog was very rude and insulting. She clearly has issues with disabled individuals. I have dealt with dozens of shelters and breeders in my life time, and never have I met somebody so arrogant, hateful, and unprofessional. Some of her responses reminded me of an ill-tempered 12 year old. They may have a fancy website, and pretty write-ups on their animals, but clearly the people running this place have issues and do not have the best interests of the animals in mind. I will never seek them out for a future adoption, nor will I ever recommend them to anybody else.

Review from Guidestar