Programs: Boston field office: support to meet the specific needs of each refugee and his or her family. In boston, because of the high cost of urban living, most refugees are single, employable men resettled into shared housing that mitigates its high cost. Case management staff find groups of newly arrived individuals housing and use federal and private funding to help new arrivals purchase basic necessities such as food, housewares, and clothing. In addition, local residents, church groups, and other volunteers make in-kind gifts that help new arrivals. Case managers offer extensive orientation to ensure refugees and asylees are able to navigate and participate in their new communities. They enroll refugees in public benefits and healthcare programs, help place their children in the local public school system, introduce them to local resources designed to help them become self-sufficient, and provide them with preventative health education and orientation. Boston-based case workers also participate in the central american affidavit of relationship program, which focuses on reunifying youth from central america with families living in massachusetts. -employment services and skills training programs - boston staff helpsemployable refugees find durable, gainful employment as quickly aspossible after their arrival. Our work includes assessing eachrefugee's skills, preparing them for interviews, building relationshipswith area employers, and following up with newly employed refugeesafter they have been placed in a job. The boston site is also home totwo intensive skills training programs, the hospitality trainingprogram, and the service industry training program. 90% of theparticipants in each program are immigrants, and 10% are refugees. Thehospitality training program includes four weeks of customer servicetraining and an orientation to the hospitality industry followed by twoweeks of intensive, hands-on training at a local hotel. The serviceindustry program is a 16-week training program that preparesindividuals to work in the healthcare, hospitality, and banking fields. Participants are trained in customer service skills, workplace safety,advanced communication skills, computer training, and job seekingskills. They participate in tours of local businesses andpresentations by human resources staff. -adult basic education - english for employment (efe) classes wereprovided to newly arrived refugees, and are delivered with a focus onworkplace readiness and cultural orientation. English for speakers ofother languages (esol) classes that adhere to high standards set by themassachusetts department of elementary education are offered to bothrefugees and immigrants. The institute offers four levels of esolclasses - high beginner, low intermediate, high intermediate, andadvanced. -anti-human trafficking - our boston office oversees direct client services to victims of human trafficking. -unaccompanied alien children program - this a home study and postrelease services program. Based in the boston office, the casemanagement team supported central american children who migrate to theunited states without accompaniment, to join family living in theunited states.
lowell field office: meet the specific needs of each refugee and his or her family. They find families housing and use federal and private funding to help new arrivals purchase basic necessities such as food, housewares, and clothing. In addition, lowell area residents, church groups, and other volunteers make in-kind gifts that help new arrivals. Case managers offer extensive orientation to ensure refugees are able to navigate and participate in their new communities. They enroll refugee families in public benefits and healthcare programs, help place their children in the local public school system, introduce them to local resources designed to help them become self-sufficient, and provide them with preventative health education and orientation. -employment services - the international institute's lowell staff helpsemployable refugees find durable, gainful employment as quickly aspossible after their arrival. Our work includes assessing eachrefugee's skills, preparing them for interviews, building relationshipswith area employers, and following up with newly employed refugeesafter they have been placed in a job. -certified nursing assistant/home health aide training programs -through partnerships with several local programs, clients accesstraining opportunities and employment in the healthcare field. Clientstake a three-week course consisting of two weeks of classroom lessonsfollowed by a week-long internship at a local nursing home. Upongraduation from the program, clients are certified home health aidesand are prepared to take the massachusetts nursing assistantcertification exam. Lowell office employment specialists then workwith the graduates to help them find employment. -adult basic education - english for employment (efe) and english forspeakers of other languages (esol) classes were provided to newlyarrived refugees with a focus on workplace readiness and culturalorientation. Classes are available for clients seeking employment aswell as those who are already employed. -youth services - the iine lowell field office has a youth and parent liaison team, funded by municipal and private grants, which supports refugee children in the public school system. In fy17, we provided after-school programs, homework assistance, college application support, and assistance to families seeking additional education services for their children. -civic education and citizenship - the program prepares foreign-born individuals for the successful completion of the naturalization process and citizenship examination.
new hampshire field office: meet the specific needs of each refugee and his or her family. They find families housing and use federal and private funding to help new arrivals purchase basic necessities such as food, housewares, and clothing. In addition, manchester area residents, church groups, and other volunteers make in-kind gifts that help new arrivals. Case managers offer extensive orientation to ensure refugees are able to navigate and participate in their new communities. They enroll refugee families in public benefits and healthcare programs, help place their children in the local public school system, introduce them to local resources designed to help them become self-sufficient, and provide them with preventative health education and orientation. -employment services - the international institute's new hampshirestaff helps employable refugees find durable, gainful employment asquickly as possible after their arrival in manchester. Our workincludes assessing each refugee's skills, preparing them forinterviews, building relationships with area employers, and followingup with newly employed refugees after they have been placed in a job. -adult basic education - english as a second language (esol) andliteracy instruction are provided to newly arrived refugees with afocus on workplace readiness and cultural orientation. -youth services - the iine new hampshire field office has a youth and parent liaison team, funded by a federal grant, which supports refugee children in the public school system. We provide after-school programs, homework assistance, and assistance to families seeking additional education services for their children.