Record keeping and claims processing operates like it was invented by people with no experience in client financial records. None of the medical claims are date or time stamped so clients are unable to monitor progress on claims. For example, they accepted a medical claim but don't say when. They say they will reimbursement $400, but don't say when nor why I haven't received a check. If someone's attitude were "don't bother us, we'll get around to it when we are good and ready" or "We're busy right now, call if it's really important" it would look just like that.
If my lack of reimbursement is due to technical problems or inaccurate information on my account, there's no notification record, no email, no paper mail, no communication of any kind informing me of such details. Not even a footnote or error code on the claim. Nothing!
Communication processes and transaction records are about as commonplace and most readily understood concepts in any business, especially one involving other people's money. The fact they can't implement it right after a year of upgrading their IT systems suggest they probably have bigger problems with genuine complex systems and procedures.
I'm becoming very concerned about trusting my financial medical future to this organization.
299 Pageviews Read Stories
- EIN 47-2042581
- (855) 585-4237
- 4455 Hills And Dales Rd Nw Canton OH 44708-1505 USA
- www.libertyhealthshare.org
- Add to Favorites
Promote This Nonprofit
More Nonprofits
Nonprofit Overview
Causes: Christianity, Religion
Mission: Gospel light mennonite church medical aid plan, inc. , dba liberty healthshare, is a not-for-profit health care sharing ministry. A health care sharing ministry is a tax-exempt organization whose members share medical expenses even after a member develops a medical condition.
Programs: Gospel light mennonite church medical aid plan, inc. , dba liberty healthshare, is a not-for-profit health care sharing ministry. In general, a health care sharing ministry is a tax-exempt organization whose members share a common set of ethical or religious beliefs and share medical expenses in accordance with those beliefs, even after a member develops a medical condition. Participants share in the medical, hospice, and burial costs of others who have joined together to aid each other.