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2020 Top-Rated Nonprofit

Code of Support Foundation

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Nonprofit Overview

Causes: Military & Veterans Organizations, Veterans

Mission: Code of support foundation provides essential and critical one-on-one assistance to those struggling service members, veterans and their families who have the most complex needs. We are dedicated to leveraging the nation's full spectrum of resources to ensure all members of our military, veterans and their families receive the support services they need and through their collective sacrifice have earned.

Programs: Case Coordination - the foundation expanded our case coordination program, and added veteran peer navigation services. We added both additional staff and volunteers, and more than tripled the number of service members, veterans and family members we served to over 325 people. Our team of trained case coordinators and veteran peer navigators are dedicated to helping military and veteran families in crisis. We work to identify, prioritize and fulfill the often multiple and complex needs of these families, by partnering with a network of organizations across the country to ensure their successful transition into civilian life. Within the past two years, we have seen tremendous expansion in the demand for our case coordination services and we are rapidly increasing our efforts to meet that demand.
PATRIOTlink - Created to support the efforts of our case coordinators, when we recognized that the amount of time spent on identifying the multiple resources required to support our holistic approach, was not scalable. For every one need identified, a coordinator had to contact an average of eight organizations to find the appropriate resource. We knew we needed a technology platform to support the efforts of our case coordinators and we knew that if it helped our team be more efficient and effective, it would help service providers across the country. PATRIOTlink is the nation’s first cloud-based veteran resource navigation platform designed by service providers, for service providers.
Education & Engagement - the foundation hosted two significant education and engagement events during 2014. Spirit of 45 day, held at the World War II memorial in Washington, dc, brought together over 400 civilian and veteran Americans. Participants worked shoulder to shoulder to build a living wall of honor, the nation's first "live" (the wall was made up of over 1,000 flowers) memorial to honor post 9/11 veterans. The wall was subsequently moved to the women's memorial, at Arlington national cemetery where it was re-dedicated at another event on September 11th, to all female service members who died in support of post 9/11 operations.

Community Stories

34 Stories from Volunteers, Donors & Supporters

Donor

Rating: 5

This non-profit is exceptional because it works to assist the veterans, service members, caregivers and military family members that fall through the cracks at other organizations. Their free resource database, PATRIOTlink, is a tremendous resource.

Professional with expertise in this field

Rating: 5

Code of Support Foundation has been an enormous help to my health care organization by providing many of our community veterans and their families connection to a navigator that has linked them up with support services and local agencies that have been able to provide urgent and timely resources for the entire family! What's remarkable, is that the Code of Support Team demonstrate their dedication to their mission and everyone they encounter, whether it be a referral agency, veteran or community citizen looking to understand their work. The Code of Support team do everything they can to get to YES, and all the while making every veteran and their family feel cared about and valued! Their CEO, Ms. Kristina Kaufmann whom I've met a several times, leads by example and never misses an opportunity to advocate for our veteran community! There are many non profit organizations that I interact with on a regular basis, but Code of Support is clearly 5 gold stars and beyond!

Volunteer

Rating: 5

Code of Support is a life changer for so many veterans, service members, and families in crisis. I have witnessed their work first hand, and commend them for their holistic approach with each and every person they assist. No band-aids here; their case management model ensures that all concerns are addressed and resolved, and that a case is not considered complete until the service member or veteran and their family are thriving and on a path to self sufficiency.

Client Served

Rating: 5

COSF came into our lives at our truly darkest moment. My husband was battling his demons of PTSD and struggling with his TBI. Code of Support has walked with us through this last year and been a true advocate for my husband, his health, our marriage, and our family! They truly care about veterans AND their families!!

Client Served

Rating: 5

Before COVID -19 I was working 3 jobs and doing well, to keep my head above water for me and my Grandsons. Then after the pandemic hit, I lost 2 jobs and faced a high water bill, and trying to keep food on the table was a total hardship. I tried help with various local places for assistance but they were all closed. I then found some others that assisted Veterans but they were out of money. After I kept clicking on different sites I came across Code of Support, they were totally a gift from God. Beverly Poyer, my intake caseworker as an Angel, she made me feel so comfortable talking to her about my situation. She started out being my caseworker, now it feels like she's part of the family. She was able to send my case to another agency that was able to bless me with paying my water bill as well as a nice gift card for groceries. Code of Support has been one of the few good things that have happened to my family in 2020. Compassionate, friendly, caring, thoughtful, patience, a good listener, and loyal are some of the words that I could use to describe the Code of Support Foundation.

Sebastian A.

Volunteer

Rating: 5

I remotely interned for Code of Support over the summer and had a wonderful experience (I particularly enjoyed working with Carly VanTassel). It was great to help an organization that provides such important services for veterans considering all they've been through and are still going through. It was very clear that the people at Code of Support were very invested in their work.

Volunteer

Rating: 5

I interned with Code of Support Foundation this past summer and my experience was amazing! The team is dedicated to serving the veteran community. It was a privilege to work with Code of Support and see the difference this organization is making in the lives of others.

Volunteer

Rating: 5

This past summer I interned for Code of Support, and it was a wonderful experience! Everyone on the team has a passion for helping others, and I was lucky enough to witness the hard work that goes into providing services to clients. I am continuing to volunteer for the organization and am excited to see how it continues to grow and evolve!

Volunteer

Rating: 5

I volunteered with Code of Support last November to wash the Vietnam Memorial. It was great to be able to help a foundation with a cause I believe in. They teamed up with the Daughters of the American Revolution to help clean the Vietnam Memorial through the National Parks Service. This was at 7 AM on a Sunday, and we still had plenty of veterans walking through the memorial thanking us for volunteering to honor those names on the wall. I look forward to volunteering for them again and I would highly recommend looking into the foundation

Volunteer

Rating: 5

Last year, I volunteered with Code of Support and it was a fantastic experience. Along with the Daughters of the American Revolution, we spent a Sunday morning washing the Vietnam Memorial on the National Mall. It was a wonderful experience to see the sun rise as the soap bubbles dripped down the wall! Not only does this great org help people on a day to day basis, but they also give back to the community. Highly recommend!

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Donor

Rating: 5

I recently went to their Toast To Our Troops Gala and it was absolutely amazing! I was able to meet some of the staff, and learn about some of the clients they have served. Their stories are very inspirational! This non-profit is definitely doing great work, and I look forward to telling more people about them!

1 Jackie M.2

Client Served

Rating: 5

My special needs daughter and I moved to Phoenix with practically nothing. I left an abusive relationship that triggered very sever PTSD that I was diligent working on healing since transitioning out of the Navy back in 2006. I was so overwhelmed and did not have anywhere to turn. I reached out to The Code of Support and they listened to my struggle and were so helpful, in so many ways. They helped me by providing an accessible van so that my daughter had transportation. They sent us gifts and support when my daughter had a major surgery. They still help us and it has been 4 years since the big move. I truly do not know how I would have got through the last few years without their support. Marjorie checks in on us regularly and helps me find resources when I get stuck and do not know where to turn. I appreciate them with all my heart. They continue to exceed my expectations and show me that I am not alone on this tough journey.

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Client Served

Rating: 5

The Code of Support has come through in major ways for me and my daughter. I don’t know where we would be if they were not in our life and continued to provide resources to us. Our prayer is that they are blessed beyond measure so they can continue to change lives like they have changed ours.

1 Kerry Kathleen E.

Client Served

Rating: 5

Out of all the orgs that help Veterans and their fanilies. COSF is definitely top notch. They not only help the Veteran but also help the family. Sometimes you dont know what help you need but they listen and can help you figure out what will help.

2 MannyRivera

Client Served

Rating: 5

The code of support foundation has been there for me in many ways. Marjorie is a wonderful person that checks up on me and helps me with problem solving so that my family and I have less stress in our lives. Marjorie has also helped my services dogs by fi di g an organization that helped with his medical bn problem when he was sick.

Previous Stories
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Client Served

Rating: 5

I am so lucky that I came across with Code of Support Foundation. My counselor from this organization has helped me so much and also make sure that I am doing good with myself and family. She has helped me find organizations that has helped with my service dog and helped me with catching up on my financial necessities like paying for my light and other bills that have accumulated. She is still helping me with other issues and makes sure that I am doing good as well as providing support for my wife too. I believe that I would be a mess with out this organization. Thank you so much for all the help I have received and for calling me and my wife just to see how we are doing.

2

Client Served

Rating: 5

I am a caregiver to my Army Veteran husband who suffers from a traumatic brain injury in which he incurred while deployed along with Trigeminal Neuralgia (nerve damage on the left side of his face & head). We are forever grateful for the Code of Support Foundation and especially our case coordinator, Marjorie Pennington for connecting us with other organizations & resources to help assist us with our current needs. The Code of Support Foundation has been an amazing organization to my family and I and it has given me more hope as a caregiver to my wounded veteran! Thank you so much for guiding me and feeling empowered!

1

Client Served

Rating: 5

We have been fighting my caregiver stipen and social security for 3 years. Code of Support Foundation and Marjorie Pennington have been with us through our fight. They are the only organization that has stood with us and are continuing to stand with us until we win. I can't thank them enough for everything that they have done for our family and they continue to do for our family. Without a doubt you can always count on the Code of Support Foundation whenever you need them. Thank you Code of Support Foundation and Marjorie Pennington for never giving up on us and always being there for us. It means more to our family than you will ever know!

1

Client Served

Rating: 5

I am very grateful for the support my family has received from Marjorie Pennington at Code of Support. She calls my wife regularly, and has given much needed support for my wife, our child and me. I am an Army Veteran and have been diagnosed with terminal brain cancer. Marjorie has found many organizations that are willing to help my family. We are very thankful for Marjorie and Code of Support.

1

Client Served

Rating: 5

My husband and I were anticipating just one more rejection when we reached out to Code of Support. Much to our relief Marjorie Pennington welcomed us with open arms; she embraced us, listened to us and continues to provide so many opportunities for support as we navigate an incredibly difficult situation. My husband, an Honorably Discharged Army Veteran, was diagnosed with terminal brain cancer a little over a year ago. My husband is unable to work, and I am the primary caregiver for him and our 3-year old. The VA has twice denied a service connection for my husband’s diagnosis, which had made it insurmountable to meet all of his needs. Our overwhelming needs are what led us ultimately to Marjorie at Code of Support. She has not only steadily provided 1:1 support herself, but she continues to put us in touch with organizations that are willing to help us financially and emotionally with items such as in-home health care, child care and support for me as a caregiver. My husband, our son and I are so very grateful for the ongoing support from Marjorie at Code of Support.

1

Client Served

Rating: 5

I contacted Code of Support on behalf of my daughter, son-in-law and grandson. My son-in-law, an Honorably Discharged Army veteran, has been diagnosed with terminal brain cancer. He is a West Point graduate, attained the rank of Captain and was awarded a Bronze Star Medal while serving in Afghanistan. In spite of a plethora of evidence submitted, he has twice been denied a service connection for this devastating diagnosis. My son-in-law is unable to work and cannot drive or be left alone; my daughter is the primary caregiver for him and their 3-year-old son. As difficult as it can be to ask for help, their circumstance led me to apply to any and all organizations I could find for any type of support on their behalf. We experienced many rejections from organizations, which left us feeling incredibly disheartened.
I am delighted to say that when I reached out to Code of Support, Marjorie Pennington flung a door wide open. Marjorie entered our lives and has provided an indescribable amount of support and guidance to this young family. She is consistently respectful, compassionate, professional, knowledgeable, available, reliable . . . I could go on & on! She has provided numerous connections that have helped eased the burden for this small family as they grapple with this devastating diagnosis and the multiple needs that arise from such an illness; including medical expenses, travel costs, child care and income loss. Marjorie’s assistance has not only addressed the areas we were aware of, but she recognized additional areas of need and provided excellent services and contacts. One example is Marjorie making sure that my daughter was able to connect with caregiver groups. These groups have given her the invaluable and unique opportunity to converse with others in similar circumstances.
It is difficult to express the gratitude we have for Marjorie Pennington and Code of Support. Marjorie is a phenomenal Case Coordinator, and we are extremely fortunate to have the good fortune to be working with her at Code of Support!

1 Kacey E.

Client Served

Rating: 5

Code of Support is a GREAT organization. They helped me with finding funding for critical home repairs when I had no way to pay for them. They were so supportive and they still follow up and check up on me and my family. I dont know what I would have done without them.

Volunteer

Rating: 5

Code of Support is a great organization to volunteer with! It's obvious they care about their volunteers, employees, and clients a lot. It's been my pleasure working with them so far!

Volunteer

Rating: 5

You won't find a more dedicated, passionate and dependable group of people to support veterans and their families during times of need. I had the opportunity to support one of their many efforts that gives Veterans, and their care givers or family members, that personal touch during the holiday season. A season that often makes those who need love feel more alone. Code of Support Foundation is that hand when you feel like you are invisible. I'm a proud supporter of their cause and feel honored they allowed me to help them with their cause (even in the smallest way). Thank you for everything you do!

1

Volunteer

Rating: 5

I had the privilege to volunteer during my company's service day at Code of Support. They have a great and dedicated team to help coordinate assistance to veterans, a service that has been missing for veterans. Many organizations deal with one aspect of assisting veterans and the military, but I can't think of any that play a coordinating role in this way.

1

Board Member

Rating: 5

Code of support truly helps the most needed veterans and their families. The staff works tirelessly to support and aid the veteran community.

1

Client Served

Rating: 5

I'm walking proof! This great organization helped me establish a sense of pride I was losing. I was employed with VA Healthcare but wad also homeless. Spending my checks on food and motels. I found it impossible to save for an apartment. I almost gave up on myself until I came in contact with Mr. Phil McMillan. Through his hard work and dedication i had a rod to call my own within 3wks. I'm proud to say I'm still there. Code of Support Foundation gave me what I had lost, HOPE. I now have a home, continue working, and can proudly spend time with my children. Thank You from the bottom of my heart. Mr. McMillan you will always be a God sent Angel in my eyes. My children and I were touched by your selflessness. You are forever our Ray of Hope!

1

Donor

Rating: 5

I have met some of the clients who have benefited from the services offered by Code of Support. It is clear that the work they do is essential to many families who are seeking to be connected to services they need to be successful after military service.

1

Volunteer

Rating: 5

It has been such an honor and pleasure volunteering for/interning with this organization. The work they do for service members, veterans, and their families changes and saves lives every day. This has been the most rewarding, fulfilling, and fun job I have had, and I am so grateful to learn from such amazing people.

1 kfoxontherun

Client Served

Rating: 5

I was at at loss, and desperate. Years of trying to deal all alone with a veteran son that came home from Iraq, disabled with PTSD a TBI along with some physical injuries. Asking for help is not what I was told to do growing up. And when I did ask, the constant rejection made us feel unworthy. It was at a very low time in my life that I was connected with Goal of Support foundation. The beautiful lady Marjorie Pennington became my sons and myself advocate and guide. Without much faith from us in the beginning she never gave up. And now my son is on a path a treatment and support. From total bleakness, I now have hope of a new and better life, for my son and myself. To say we were saved just in time, is the most honest statement, I can give you. And I am just so grateful. I thank them for pulling us from the dark and becoming the closest to a family we have. The saved us. Kim Fox, mother and caregiver.

1 Sarah T.4

Volunteer

Rating: 5

In the the time that I have been an Intern here at Code of Support, I have seen more good done than I know what to do with. The case coordinatiors treat the veterans with respect and give each and every one of them the same attention, compassion, and time that they so clearly need and deserve. Working here has been wonderful because I have learned how to interact with clients and been able to help give them the individually tailored experience that makes Code of Support special.

Client Served

Rating: 5

This organization saved my life this past year. I was on the verge of being homeless and now I'm safe and have a roof over my head because of the amazing work from them. They have been working with me, making sure that I'm not in a dangerous place anymore. I owe them everything.

Client Served

Rating: 5

When I contacted Code of Support I figured they would help me one time and send me on my way. We were at rock bottom and didn't know where to go. They have helped us every step of the way and are still helping us almost a year later. I couldn't ask for a better organization. They gave me hope again and the will to keep fighting. Everything from finances, appeals, and just needing somebody to talk to they're always there for us. Code of Support stands up to their name. Without them we would be homeless and hungry. Thank you Code of Support for always having our backs. They're the #1 organization in my book.

Nicholaus C.

Client Served

Rating: 5

Code of support is amazing!!!! I needed help relocating to the East coast and had no way of affording this on my own. They found donors to help, and when they hadn't quite reached the goal they used their personal time to find individual donors until my need was met. They are very professional and prompt i am forever grateful for such amazing people in my life.