Chinatown Service Center

Programs: Medical service division:the center has a licensed community clinic that provides quality and affordable prenatal primary health care to the limited or non-english speaking immigrants, refugees and low-income families. The clinic employes nurse practitioners, medical doctors, medical specialists, nurses, nursing assistants, and medical aids to provide comprehensive health care in various dialiects of chinese, vietnamese, spanish, japanese, korean, russian, and english. Clinic patients utilize local hospitals such as garfield hospital, pacific american medical center and st. Vincent medical center. The family health program has a well-developed health education component with outreach efforts extending to various areas in los angeles county. Health educators aim to educate high risk youth and non-english speaking adults and seniors on topics such as self breast examination, immunizations, high blood pressure, family planning, aids/std, prenatal care, hepatitis b, early cancer detection, diabetes, etc. The program provides workshops with local centers, churches and school districts. In september 2010, chinatown service center has expanded our medical services to the san gabriel valley. Our san gabriel valley clinic located in alhambra has open its door to provide medical and women's health services to the low-income, uninsured, and underinsured patients. Dental services division:chinatown service center operates one dental clinic at it's main location in chinatown and one in monterey park, and opened a new site in alhambra in january 2016. Last year, the medical and dental clinic assisted over 6,463 low income and limited english speaking clients in the chinese, vietnamese and latino community.

behavioral health division:the professional and caring counselors of csc's behavioral health division are committed to providing linguistically and culturally relevant, counseling services. Services provided include individual, family, couples, and anger management counseling; life skills training groups for children and youth; crisis intervention; parent education; domestic violence/batterer's intervention treatment; case management; and behavioral health education workshops. Last year, 428 individuals benefited from the center's behavior health department. The center's behavior health department was established to provide culturally and linguistically relevant and innovative mental health services to address the psychological and emotional needs of the immigrant and refugee children, youth, adults, and families. Direct mental health services include individual, group, marital, family counseling; domestic violence perpetrator education counseling groups, crisis management; and case management. Behavior health staff are master level clinical social workers and marriage and family therapists supervised by a licensed clinical social worker and/or licensed marriage & family therapist. Community and school outreach including child abuse education and prevention activities such as workshop on parenting, family life, mental health and wellness, and school-based self-esteem/life-skill groups. The program provides services from local schools, working with various school districts, as well as from the center's facilities.

other program services:the family and community services department houses csc's social and community services programs which were the first services established by csc. Social and senior services in-depth, integrated, holistic, multi-sectoral case management assistance. The staffs are cross-trained on all agency programs and services, community resources, and government benefits, in order to better address gaps in the county level provision of case management services. *elderly services-another service that the social services department provides is the escapa (edlderly services consortium for asian pacific americans) program. This program offres respite to primary caregivers of the elderly, housekeeping and personal care to the elderly and care management to the elderly. *family caregiver support program provides case management, caregiver training, respite care, and registry to caregiver. *volunteer income tax assistance (vita) program-offers free tax return services to low income individuals and families. *citizenship clinic-assists immigrants to apply for citizenship and fee waivers to eligible individuals. Small business program:founded in 1999, the csc small business program (sbp) has always been focused on delivering quality training and technical assistance to small business clients and individuals. We act as a liaison and catalyst among government departments and clients' businesses, providing culturally appropriate in-language assistance and empowering small business constituents in the immigrant community with important news and information, which allow business owners to stay informed and competitive. For fiscal year 2016-2017, we served 887 clients, which include 102 clients through 1-on-1 case management; 14 new businesses and 84 new jobs were created; saved 45 jobs, assisted client in access business loans, and 1 working capital loan funded and recorded $523k of capital injection to the economy. The sbp is by far the only provider in southern california that offer on-going business training courses in chinese language which include:*money smart for small businesses (mssb)-a highly successful introductory course launched in 2013 which was designed for business owners with fewer than 2 years of track record, self-employed individuals, and/or those who want to explore enterpreneurship. Focus areas include basics such as banking services and business entities to internal control management practices such as recordkeeping and financial statements, to leverage topics such as risk management and insurance. The mssb curriculum was jointly developed by the fdic and sba. Csc and cathay bank translated all the lecture materials into chinese and shared it with other service providers. *advanced enterpreneurial training program-design to be an intermediate course for graduates of the mssb. The training program stresses management lessons in different small business areas such as marketing, bookkeeping, personnel, access to capital, insurance, etc. *small business leadership program-aims to provide intensive coaching in the areas of management practices, critical thinking, and leadership skills. *business financial management program-a very intensive course focuses on providing advanced business owners with overall financial management skills and practices, including financial statement, analysis and personal wealth management for business owners. Asset building & financial management program:with the support of the cathay bank foundation and the united way, the asset building & financial management program (ab&fmp) launched in october 2013. The program secured strong partners during its first year, namely el sereno middle school, nightingale middle school, clearpoint credit counseling, korean youth and community center and mexican american opportunity foundation. Equipped with a spanish speaking financial case manager, the ab&fmp tragets low-to-moderate income immigrant individuals, especially of the two most prominent ethnic groups, asians and latinos residing around chinatown and its neighborhoods (including lincoln heights, el sereno) and the san gabriel valley. The program assisted over 82 clients 1-on-1 in the fiscal year 2015-2016, and provided financial education to primarilly parents in the targeted middle schools; 95% of the 96 client cases are of low-to-moderate income families. The ab&fmp provides case management services in the 3 main service areas of debt reduction and management, credit building and management (including improvement of credit score, lowering rate of delinquent bills, and banking services), and building assets and other financial achievements. The program will expand the above service to cover more schools, and provide additional financial education to the parents in los angeles unified school district. Youth services:csc has come a long way in providing the growing population of chinatown youth with programs that guide them towards positive behaviors and further them in their development as confident and contributing adults. The youth center is a place where youth can come to develop leadership skills, enrich themselves educationally, and empower themselves economically and politically in order to improve their own community. The youth center also provides a much-needed space in chinatown for youth to hold social events, as there was no such venue in chinatown for youth to gather at prior to this. The csc youth center provides an array of workshops and activities. They center mainly on preparing our community's youth both for higher education, for entering the workforce and for community involvement. Current csc youth center programs include:*homework hour - youth get assistance on schoolwork and have computer access to conduct research for their papers. *job skills workshop - youth learn required skills necessary in obtaining and keeping a job including resume writing, interviewing skills, career planning, and working with employer expectations. *operation read - formal 40 hour of literacy tutoring program for high-risk youth in partnership with l. A. County probation department. *los angeles chinatown youth council (lacyc) - youth take an active role in determining the guidelines for the youth center, and in planning and hosting social and recreational events and interacting with other youth servicing agencies.