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Dallas Nonprofits and Charities

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A Different Breed Animal Rescue

47 Reviews
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Dallas, TX
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Rrsnavely

We took in a litter of 4 chihuahua mixes from a country property. The mother is a black chihuahua. We don’t know what dad is. <br>They were at the sanctuary in quarantine less than 48 hours and went to a foster home. <br><br>When people adopt from us they sign an agreement that if anything is wrong with the name pup they contact us so we can offer vet service thru our vets who give us discounts and we pay for that. If they go to their own vet we are not responsible for the bill. <br>If something is wrong we also offer to take the pup back and refund the adoption fee. <br>2 of the pups broke with distemper after adoption; 2 were fine. <br>We refunded the adoption fee for the pups which broke after adoption. <br>Distemper is a disaster this year; last time we saw distemper was in 2019 and that was brought on by a bad vaccine. <br>The SPCA and multiple shelters have had to shut down because of distemper. Rural<br>Vets are admonishing people<br>In the country to get their pets vaccinated because the wildlife is spreading it and distemper is airborne. <br>The pups that come to us are quarantined in an enclosed climate controlled puppy room, away from any other dogs. Everything constantly gets cleaned and disinfected. We wear clean clothes when we enter the pup room.<br>When pups are a-symptomatic and outwardly perfectly healthy there is no testing for parvo or distemper. If tested it will come back negative. One pup was taken to a vet immediately after adoption and received a clean bill of health. Yet it broke with distemper about 10 days later. <br><br>We offer vet services thru our vets on our account <br>We offer to take the pup back and refund the adoption fee<br>We clean and disinfect and separate and segregate the dogs and pups<br>We vaccinate when the pups are old and big enough <br>But just like so many shelters and organizations this year we had pups break with distemper after adoption. <br>

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Hearts & Bones Animal Rescue

2 Reviews
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Dallas, TX
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kgl1212

If I could leave zero stars, I would. We adopted a dog from Hearts & Bones in December and it has been a horrible expiernece, from start to present. Their fosters are wildly irresposibile and not held accountable for misrepresenting the dogs' behaviors. We were told repeatedly that the dog we adopted was a "sweet little snuggle bug", and that he ended up in the shelter because of a one-time bite, under stress, in a medical facility with his dying owner. They even went so far as to tell us the dog was an emotional support animal, which led us to believe he was well-mannered and adaptable in a variety of environments. The dog showed aggressive behaviors, directly in front of the foster, in our home on day 1, and she acted like it was a fluke. We reluctantly agreed to keep the dog only after the foster repeatedly promised to take the dog back if it doesn't work out. Fast forward the 3 months the rescue recommended to fully acclimate the dog to our home, and his aggressive behaviors still persist. This entire ordeal has been nothing short of traumatizing for our entire family, especially our 4-year old son. We reached out to Hearts & Bones for help, stating the issues and asking for them to take the dog back, as they initially promised. Their response was in direct contradiction of their mission statement, because their only soluation was for us, the adopters, to euthanize the dog...or bring the dog 300 miles to them so they can put him down. Hearts & Bones only cares about emptying their kennels and making a profit - I wish we had never gotten involved with these terrible people disguised as a rescue!

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Chew Animal Clinic

1 Reviews
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Dallas, TX
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kajdallas

My dog had TPLO surgery at Chew because that's where the mobile orthopedic vet I wanted to do the surgery does his surgeries... When I made the appointment they seemed very friendly and helpful. However things changed once the surgery was over. I never got a call from Chew after surgery making sure my dog was okay. After surgery he bled a lot. He bled from his incision for 3 days. When I called Chew and asked if that was normal I was told YES. He then started having major fluid build up and was leaking from his incision a lot so I called them worried something was terribly wrong and again I was told it was normal. I ended up calling my regular vet and sending them photos and I was prescribed a strong antibiotic for Apache which helped (I should have gotten it sooner). I never could talk to the surgeon... I always had to go through Leigh. She had to control everything. She was abrasive and unprofessional when she spoke to me. I do not know if my messages for the surgeon got to him in whole/correctly or if his responses were relayed to me in whole/correctly and I was unable to ask him any questions as everything went through Leigh. My dog had so many complications that I was bringing him to Chew almost weekly for 2 months after surgery. He began defecating on himself every single time he had to go to Chew which is something he had never done before. I asked Leigh on the phone about it and asked if any staff slammed kennel doors around him or anything that would make him so nervous that he would do that and she took my question wrong and extremely personally. She would actually bring it up every chance she got. I tried to be so gracious even though I was treated so horribly and I even brought the clinic a handwritten thank you card and chocolates - not one person mentioned them to me and Leigh was still so mean and unprofessional towards me that I would leave the clinic crying most visits. My dog ended up having an open wound at his incision site for almost 4 whole months. Halfway through those 4 months he had to have a second surgery to remove the TPLO hardware. The entire experience was so stressful and upsetting for me and my dog that I started to have severe anxiety attacks and was prescribed anxiety medication by my doctor. I never saw Leigh speak to clients the way she spoke to me. Finally things got so bad that I was able to speak to the surgeon one day and he gave me his email address to email him directly and not have to deal with Leigh any longer. This made things a lot better and everything calmed down - even when I would see her at the clinic. My experience with the surgeon (who has done TPLO before on a rescue dog for me) was always good.... It was my experience with Leigh at Chew that was so unprofessional and so awful. My plan was always to write this review as everything was happening with her, but after it was all done I just was happy it was over. However, my dog just tore his other ACL so of course I called Chew to get him in while the same surgeon was there for an X-ray and once again, in her unprofessional and petty manner, Leigh has refused to allow my dog to have surgery at Chew. The orthopedic surgeon is now having to find a facility where he can perform the TPLO on my dog and it is delaying his surgery leaving him to suffer with his injury. Mind you he is a 105 lb dog so this is very serious for him. This is extremely unethical of Leigh. She is making my dog suffer because she has a personal issue with me. I know people write great reviews about Chew but I haven't had the same experience others write about. I feel there is a personal issue that she has with me and she took it out on my dog and she was extremely hateful and unprofessional towards me.

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