My Nonprofit Reviews
Review for Grassroots.org, Inc., New York, NY, USA
Having a board of directors from all walks of life is difficult - so I found a company called phone.com which could route calls to appropriate people in charge of certain areas - that led me to GrassRoots.org, which we found to be a great help in getting us a discount for the service that we needed so badly.
The only regret is that we were charged full price the second year, after we understood that it would be half price for the second year, and full price the following years. Not sure what happened.
I've personally experienced the results of this organization in...
Attending the board meetings for our organization, it was very easy to tell that the GrassRoots / Phone.com relationship was the best choice to make, because there were no more missed calls, or messages. Every call was going to the appropriate person.
If I had to make changes to this organization, I would...
Make sure that it's made clear that if an organization is getting a discount for the second year, that it's spelled out how. We're still a little confused on some of the invoices that we received.