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Markie2015

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1 reviews

Review for Novartis Patient Assistance Foundation, East Hanover, NJ, USA

Rating: 1 stars  

I really hate the fact the customer service people are so rude make you explain everything then say cant answer that let me get you to the pharmacy then have to repeat everything there is no need for this experience I have each month makes me feel I have to fight for this medication this is sad and the supervisor wants to blame the pharmacy for mix up but the whole problem I have explained has to do with the customer service I received they really need to be sued if I didn't need this medication I would and it's really sad you can't put staff that give you so many problems names on here they need to be in trouble for bringing down the company they're job and most of all the patients that keep this place going and after dealing with almost a hour they hang up

Role:  Client Served