My Nonprofit Reviews

Dealing with this organization has been the most horrendous experience I’ve ever had. The leadership is the most unprofessional group of people I’ve ever encountered. My husband and I waited over 2 years to adopt a dog after losing our girl. We decided to use Match, as we have a few friends that volunteer. We learned that the dog we applied for was adopted. 2 weeks later we were contacted and told he is available. Naturally we asked why he was surrendered. We were told he “didn’t get along with the previous owners elderly cats”. We don’t have cats so we didn’t see an issue. In the interim we contacted the previous owner. We were told they didn’t have cats. Rather their granddaughter didn’t care for the dog. So we adopted him. Within 2 weeks we realized he wasn’t the best “match” as he was an alpha dog, and we have many dogs that we pet sit. We had an incident with 2 dogs within 48 hours. We did not expect this at all. As he was great with us. We never imagined he would react like this. We were heartbroken when this happened. Immediately I contacted the previous owner again to see if she had a similar experience. She then told me she did and that she told MATCH DOG about her experience. We were not cautioned by MATCH DOG that this was a probability. It put us in a very dangerous position. We had no choice but to surrender him. Instead of understanding why we were so upset that we were lied to, we were scolded by MATCH DOG for contacting the previous owner. As if this wasn’t difficult enough, the day we surrendered him we were told that if he wasn’t adopted we would be fostering him until he was adopted. As difficult as this would have been, traveling etc. we agreed. The day we surrendered him we waited for 3 hours to see if he was adopted. We received a text stating “Hello there, There is no need to return. Ty so much. Take care. We will be hoping off this chat now. It will be closed for messaging. Take care”. That was it. No information as to if he was adopted or being fostered by someone. Less than a week later we found out through friends who volunteer that he was not adopted nor is he being fostered. This was very concerning to us. We didn’t know if he was given to a shelter, spca, euthanized…We felt awful. We surrendered him to be put into the right situation, and we were honest about his limitations. So we contacted the head of their organization asking what happened to him. She called us back and went off the deep end. Screaming and yelling at us, stating if we cared we wouldn’t have surrendered him. We absolutely cared for him. If we didn’t care we would not have asked what happened to him. We were very concerned. It broke my heart to bring him back, only to be chastised and made to feel like this was our fault. This organization lied to us. As a result, people and animals were put at risk and this poor dog was surrendered twice. We have no idea what happened to him or why it’s a big secret. If you’re thinking of rescuing a dog, in my opinion this organization is not your best option.