My Nonprofit Reviews

The first time I submitted my father's application was a breeze and the process couldn't have been smoother. However, this year (Apr2024) he had to reapply and it has been nothing short of a NIGHTMARE!?! The customer representatives are nice but EACH GIVE A COMPLETELY DIFFERENT ACCOUNT OF THE APPLICATION STATUS, which I assume are notes on the computer in his account. Again, this makes me wonder if they REALLY WANT TO HELP ANYONE OR IF THEY'RE TOLD TO KEEP THIS UP TILL PEOPLE GIVE UP... It's really sad..., I had such a wonderful experience last year (2023) and even recommended the AMGEN Safety Foundation to others, however, if this continues I will not be able to recommend to other senior citizens who are on fixed incomes and need the medication b/c of the hassle...