My Nonprofit Reviews

Had a conversation with a volunteer named Donna as I was looking to get a feral colony of cats trapped neutered and released . She was rude, condescending and gruff, She verbally bashed Dr Cook of Rapid City, calling her a "bold faced liar" concerning the criteria for their voucher program. It is never a good idea to trash talk one of the only vets in the area that will deal with their organization. The fact is Dr Cook is an awesome vet and this conversation made me inform her that I would not be needing their services.

Had an appointment to get my female cat spayed, dropped her off at 8:20 AM, ten minutes early as the drop off time is 8:30. I was told to pick her up at 5PM, at 4:30PM I got a call that her surgery had not even been started yet, the clinic hours end at 5PM. She sat in her carrier for 8 hours and was never spayed. I asked who the vet was who was going to spay her and I was told that they would not give me that information, total lack of transparency, so the vet or whoever is doing these surgeries can make as many mistakes as they want, cut as many corners as they want without consequence at their identity is hidden by the organization.This organization seems to prioritize quantity of surgeries performed over quality of surgery and animal care. It would be interesting to see how many complications arise after their surgeries that require subsequent vet visits, which they do not provide.

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