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EmanresU

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1 reviews

Review for PAN Foundation, Washington, DC, USA

Rating: 3 stars  

I am an 80 year old male. In May of 2023 I was diagnosed with colon cancer and operated. After my surgery I was advised to get chemotherapy. I was scheduled for it to begin in June 0f 2023. After my first infusion I was given a prescription that resulted in a $35.00 co-pay. Subsequently, in 3 weeks time I needed to refill this prescription and the co-pay was now determined to be $394.00. The Oncologist I had could not find a pharmacy that would fill this refill.
I made phone calls and found a local pharmacy that was willing to fill the prescription. I was able to borrow money for the co-pay. Overtime I paid back my benefactor. In late July, I received a letter telling me someone had submitted my name to the PAN Foundation and I was accepted and qualified for a $2,500.00 grant. I was extremely happy at this unexpected news and submitted what I thought was proof of my expense.
Four different times I was advised that I hadn't submitted enough proof and each times I was able to get more info that seemed to always not be enough. I finally sent a very strong letter about how I was feeling as if they thought I was scamming them, that I had only tried to get my $394.00 no more. In the middle of December I received a check for $394. I was very grateful but also exhausted it had taken almost 5 months of confusing requested documents.
So again, I am grateful but hope in the future you can make the verifications needed to be more understandable or simpler to the elder population. Especially when asking for only about 16% of the grant.
In closing thank you, it is something that many people need especially with the increasing cost of living on a fixed income.

Very truly yours


Gerard Surprenant

Role:  Client Served