My Nonprofit Reviews

carmelsuttor
Review for Outreach360, Peoria, AZ, USA
It is extremely rare to find a nonprofit that does its job as well as Outreach 360 does. I highly recommend it as a volunteer experience.
I have volunteered for several nonprofits since retiring as a teacher, many in Latin America, many with teaching as a focus. In my experience volunteering I had come to expect a certain amount of chaos, disorganization and amateurish reinvention of the wheel as part of the package. I was pleasantly surprised that this was not at all the case with Outreach 360. From the first day of training (a great rarity) to the last note of appreciation (another rarity) I experienced a superb organization, run with competence, vision, and a great deal of respect for volunteers, staff and students.
The onboarding was expertly handled by the talented and capable team of the academic director and the President/CEO. After the orientation we joined our virtual classes five days a week. Outreach 360 has chosen a good curriculum from a credible publisher. My sessions were run by a university student from Nicaragua. He was very well organized, showed a lot of insight into the students, oversaw a well-paced schedule and incorporated input from the volunteer teachers.
All the staff at Outreach 360 showed a great deal of respect for their volunteers, who range greatly in age and experience. The staff made a point of communicating with us regularly, both informally and with a mid-term questionnaire. They responded to feedback about the students in a way that showed that they genuinely cared about them.
The students were amazing. The ones I worked with were very committed and showed noticeable progress in English during the months I was there. It is delightful when a ten-year-old Nicaraguan begins to understand knock knock jokes. Although it may sound trivial, it demonstrates a deep comprehension of a foreign language.
Outreach 360 is a worthwhile organization that is extremely well run. I highly recommend it.