My Nonprofit Reviews

astrid74
Review for Wish Upon A Rescue, Joliet, IL, USA
They're incredibly hard to get ahold of and extremely unprofessional.
I saw a dog on petfinder that I was interested in, so I went to Wish Upon A Rescue's website to fill out an application. After completing the application, it said to allow 2-3 days to hear back from them, and if you don't hear back then you could reach out. After about a week I sent them a couple emails inquiring about my application. I heard nothing back for a few more days, and I noticed they are very active on social media so I sent a message to their Facebook account in hopes that I could receive an update. I got an automated message back and then waited for a response and never received one. They continued to post while my message was left on read. I sent another message a few days later that was also ignored. 2 weeks after I applied for the dog I commented on one of their posts for that day inquiring about my application, and only then did they message me immediately notifying me the dog had been adopted. I let them know that they should consider at least removing the dog from petfinder and their website then so no one else tries to apply for him, and they never replied. I went on to make a post on Facebook expressing my frustration with their communication, and tagged them so they would be aware of a client's experience with them and hopefully do better in the future. A MONTH LATER, a woman claiming to be a foster for wish upon a rescue commented on my post, attempting to vilify me for not being happy with their communication. She was very rude and standoffish. She continued to argue with me on my post saying that I need to "step up and volunteer". After this exchange of comments, I made a Facebook post notifying people of this foster for this organization arguing with me on my previous post, and to be aware of the people from this organization if they are considering adopting from them. I was then blocked by their official Facebook page after this post.
The way this organization conducts itself is very unprofessional and disappointing. I don't think they realize that behaving this way is only punishing the animals they are fostering, because people will be less inclined to adopt from them with how they operate.
I will try to include photos of all of this and you can read it to form an opinion of your own.