Wish Upon A Rescue

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3 Stories from Volunteers, Donors & Supporters

1

astrid74 Client Served

Rating: 1

07/25/2023

They're incredibly hard to get ahold of and extremely unprofessional.
I saw a dog on petfinder that I was interested in, so I went to Wish Upon A Rescue's website to fill out an application. After completing the application, it said to allow 2-3 days to hear back from them, and if you don't hear back then you could reach out. After about a week I sent them a couple emails inquiring about my application. I heard nothing back for a few more days, and I noticed they are very active on social media so I sent a message to their Facebook account in hopes that I could receive an update. I got an automated message back and then waited for a response and never received one. They continued to post while my message was left on read. I sent another message a few days later that was also ignored. 2 weeks after I applied for the dog I commented on one of their posts for that day inquiring about my application, and only then did they message me immediately notifying me the dog had been adopted. I let them know that they should consider at least removing the dog from petfinder and their website then so no one else tries to apply for him, and they never replied. I went on to make a post on Facebook expressing my frustration with their communication, and tagged them so they would be aware of a client's experience with them and hopefully do better in the future. A MONTH LATER, a woman claiming to be a foster for wish upon a rescue commented on my post, attempting to vilify me for not being happy with their communication. She was very rude and standoffish. She continued to argue with me on my post saying that I need to "step up and volunteer". After this exchange of comments, I made a Facebook post notifying people of this foster for this organization arguing with me on my previous post, and to be aware of the people from this organization if they are considering adopting from them. I was then blocked by their official Facebook page after this post.
The way this organization conducts itself is very unprofessional and disappointing. I don't think they realize that behaving this way is only punishing the animals they are fostering, because people will be less inclined to adopt from them with how they operate.
I will try to include photos of all of this and you can read it to form an opinion of your own.

3

thesepeoplesuck Volunteer

Rating: 1

07/04/2022

Never going through this place ever again !! They will know exactly who I am after this review. I was the one who wanted Saki from Romeoville and this place never had “time” to reach back out to me but had time to constantly post on Facebook and when I addressed that they called me back right away and acted like I was going to get Saki because I was already approved to adopt but because I addressed that they won’t respond back to me they said Saki was going to go home the next day so 3 days later I go into petco and she’s still there and I texted them and said she was still there did she not get adopted ? They said let me see and I’ll get back to you which was a bunch of lies they never got back to me and I was supposed to be the next one in line for her when a week later a different family took her this place is gross they don’t care about there animals and would rather keep them in a cage instead of rehoming them and they know I was able to take her home the same day when instead they went to another family and kept her in the cage for a week these people don’t care about animals at all so many times I’d walk into petco and there was no food no water and the litter box would smell sooo bad from many cats using the same one and never cleaning it out STAY AWAY!!! GO TO DUPAGE ANIMAL CONTROL INSTEAD !! Cheaper animals and they are actually taken care of properly

DogsRock1234 Volunteer

Rating: 5

02/15/2021

wonderful organization! Animals go into foster homes, and updates are posted on their Facebook page frequently. I highly recommend donating, fostering, and/or adopting through this rescue!

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