My Nonprofit Reviews

I have been trying to process my Enbrel for day now, as of Christmas 2022, and they do not answer the telephone stating that the phone lines are full, the "que" is too long, and excessive wait time. My doctor's office has been trying also. She was told that they have hired a "new third party" and are having problems. Are they out of business? They are not answering because they do not have anyone answering the phones, just the tape stating they are too full to answer. I need my meds and have been with them for 12 years and never had this problem. I would like to know if others are not getting through also?