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2 reviews

Review for Elliott Advocacy, Spokane, WA, USA

Rating: 5 stars  

We have been trying to resolve an issue with an insurance company since July. Even though we had done everything right, everything went wrong. But, we were not able to convince the insurance company to reimburse us for giving multiple policies on the same car. Even though it was obvious that they were at fault, they manipulated us, and refused to give a credit for half a year until Mr. Elliot got involved. He was able to connect with the right people at the insurance company and clarified the issues for them so they can understand why they owed us rather than us owning the insurance company. Because, my account was placed with a collection company by the insurance company. But, Mr. Elliot helped the insurance company to come to the right and fair resolution for us, and Mr. Elliot convinced the insurance company to take my account out of collection. We are very thankful to Mr. Elliot because he was able to resolve this for us within a week, some thing that we had been trying to do for over a half a year. Mr. Elliot not only helped to reverse all of the charges on my credit card, but also saved us from our credit score being ruined on our credit reports and wasting our days dealing with the insurance company. We definitely recommend using Elliot advocacy for your consumer issues.

Role:  Client Served
 

Review for Lyft Up Lives, Corona, CA, USA

Rating: 5 stars  

We were stuck with exchanging emails with Lyft in regards to a incorrect damage claim from the driver. They kept denying the facts, siding with the driver. We repeatedly asked for the photos and any other evidence. But, it took a while to get the photos. But, after reviewing the photos, there were so many leaves left on the car floor that made it clear that it was not from a single passenger. Also, because was sitting on the left side, and the photo showed a pile of leaves on the right side. It was obvious that other people had done it. But, since Lyft would not listen to reason, had to get Mr. Elliot involved. He was very professional, patient and helpful to get the executives at Lyft to delete the charge from my account. We are relieved that we don't have to deal with it anymore. We are very thankful to Mr. Elliot.

Role:  Client Served