My Nonprofit Reviews

I have been prescribed Otezla and my insurance doesn't cover it so the doctor connected me with this program, which sent me a 3-month supply. You have to call them for the refill, but the problem is they can't seem to ship it. The first time I called them, their automated phone system routed me to their automated refill line and when I didn't receive it, I called back and was told it never shipped. So, the customer service rep sent it out again but I still didn't receive it and the third time I called, the second customer service rep said the order had been canceled and she had no idea why. I gave her a different address to ship to and I still didn't receive it. On the fourth call, the third customer service rep said it was sent to the address I had tried to have them ship it to the first two times. The Amgen Safety Net program is incompetent.