My Nonprofit Reviews

So far after 4-5 months of trying we are unable to use the money granted by PAN. Every time we try we are denied. Every time I call I get different information and get told we need something else. I spent 3-4 times calling the billing company of the provider to get what they specifically told me to get from them and now they are denying it again saying it is still not specific enough. No other foundation I have dealt with in the fight against cancer with/for my spouse has been so difficult in order to use the grant. We will most likely lose the grant at this point since we are unable to get whatever they now need. The lady is not sure what that is and got rude with me. She doesn't seem to understand how frustrating this is for someone to fight cancer and battle to try to get help from a foundation that is supposed to be doing that. My question is why make it so hard? They pay for certain drugs. We get the forms saying those drugs were used and we get the forms they asked me for in the last call when that lady said that would be enough. Now those are still not enough. So far no one can tell me what would be enough and be certain since each time something else is said.. How is this helping PAN? Your instructions say to just attach an EOB if you want to get reimbursement. But that was rejected too. So the instructions on your own form are wrong.