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TLeeC

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1 reviews

Review for PAN Foundation, Washington, DC, USA

Rating: 5 stars  

I have asthma and take an asthma maintenance medication. I retired and I now have a Medicare Advantage Plan. I take quite a few medications and all of them were covered but my asthma maintenance medication was not. My copay was going to be $140. There was no way could afford this copay. I tried to work with my insurance regarding the copay, but I got no help. I felt like I was between a rock and a hard place. However, being an eternal optimist, I called my insurance one last time. This time the rep said, "Have you tried PAN?' That one short response saved my quality of life! I thought I would just have to forgo my asthma meds and hope there were no repercussions . But I contacted PAN and I got a grant to cover my $140 copay. PAN literally saved my quality of life. I told my 2 sisters about PAN and they both got grants. To let you know how wonderful PAN is, they called me to ask if I would be interested in a transportation grant. I was dumbfounded. PAN was reaching out to me, I didn't have to call them; PAN was seeking me out to offer assistance. I had spinal surgery after retiring and I had a lot of follow-up care. I couldn't take public transportation so I used a ride-share service. PAN once again came through for me with transportation assistance. And this life altering organization also has the most personable, knowledgeable and kind customer service staff. PAN is a godsend!

Role:  Client Served