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1 reviews

Review for Matthews Help Center, Matthews, NC, USA

Rating: 5 stars  

I love volunteering at the Matthews HELP Center. The staff and volunteers are always so generous and welcoming - it's like a family. We cannot thank our loyal donors enough for their constant support which helps us to provide assistance to our neighbors in need. And our clients are cheerful and appreciative of not only the crisis assistance we provide, but the "treasures" that are available in our thrift boutique at affordable prices for those on a tight budget. My husband and I are so impressed with how efficiently the HELP Center is managed and with all the assistance they are able to provide through creative and effective programs (e.g. backpacks, partnership with the local farmers' market to provide fresh produce for the food pantry, and holiday family adoptions) that it has become our top priority charitable cause to support both financially and with our time.

I've personally experienced the results of this organization in...

I started volunteering at the Matthews HELP Center to give back to my community. Ironically, the HELP Center has given things to me that I didn't expect - a sense of belonging, new friends, a better sense of self and the satisfaction of knowing that when my shift is completed each week, I have played a part in helping dozens of clients in need, whether they are on a tight budget and come shopping or whether we make a sale in the store that helps to fund further crisis assistance.

If I had to make changes to this organization, I would...

I wish we could have the resources to serve even more of those in our community who are in need. The demand for assistance grows stronger every day.

Would you volunteer for this group again?


For the time you spent, how much of an impact did you feel your work or activity had?


Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?


What one change could this group make that would improve your volunteer experience?

Keep getting the word out about themselves and recruit even more terrific volunteers and partnerships.

Did your volunteer experience have an effect on you? (teaching you a new skill, or introducing new friends, etc.)

I made new friends and learned more about the needs of my community.

How did this volunteer experience make you feel?

Very positive - I feel more aware of my community than I have ever felt.

When was your last experience with this nonprofit?


Role:  Volunteer & I help sort the incoming donations to the thrift store and deliver fresh donated food from the local farmers' market to the food pantry..