My Nonprofit Reviews

The city of Hope has first-class equipment, but the system is chaotic, and it is shocking that some doctors lack the basic love for patients.

Entered this hospital for treatment in November, and was assigned to a doctor who had no medical ethics. This doctor never answered the patient questions in the patient portal (twice to ask important treatment questions) and the hospital's private email (5 times to ask important treatment questions) ). so many patients need to enter treatment from the fourth week after the cancer surgery, but the doctor just meet patient once then never answers any questions, asks for a meeting again, no answer also.

In this situation, the patient had to request a change of doctors. What is unbelievable is that the procedure for changing doctors in the City of Hope lasted for two weeks. At this time, it was the eighth week after the cancer surgery. All treatment options depend on the patient's own search for answers on Google.

After the hospital arranged a new doctor, the first appointment of the new doctor was arranged a few weeks later, at twelve weeks after the cancer surgery. This is also the deadline for cancer patients to receive treatment. the patient once begged to make an appointment with the new doctor earlier, but although the appointment was made, it was canceled the day before the appointment, the reason is that "the new doctor does not want to see you at this time". This is a shocking answer.

it is worth mentioning that city of hope upland radiotherapy department is very efficient and top-notch,

If the patient enters the city of hope, if he is assigned to a doctor who has no doctor's ethics, then your life is not guaranteed. Once, the enthusiasm of the staff of the City of Hope was moving, but the chaos of the hospital system was shocking.