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rickyrick

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1 reviews

Review for SILICON VALLEY PET PROJECT, San Jose, CA, USA

Rating: 1 stars  

tl;dr, I don't think I've ever dealt with a more difficult human being in my life. She treated us like crap through nearly the entire process. I warn you to turn away from this place, in case you have to deal with this individual.

I won't post her name here, to respect the community guidelines, but her job title was Foster Coordinator.

I can't necessarily speak to the integrity, personality, or traits of every individual associated with this agency, and it takes someone with a big heart and a determined will, to do what they do.

We volunteered our time, our home, our resources, to help out an adorable rescue dog in need, and were met with animosity by the coordinator. I simply don't understand how you can treat others this way, especially those who are committing to help you with your cause.

We got to take care of a dog which became the joy of our life, but dealing with her simultaneously made it the most stressful and anxiety driven period as well.

Here's everything I can remember:

- Have you ever met someone who takes the least charitable version of whatever you say? No matter what, you're the villain, and you're always at fault: When I offer to pay for a less invasive procedure, to decrease his recovery time: "I see, you're trying to make it easier for yourself to take care of him." How is that your first inference of someone's intent when they're trying to do the right thing? Many examples.

- Tells us they don't have the resources to pay for every procedure of incident, but when we offer to pay ourselves, refuses to let us pay for his welfare as well, citing some policy. Why exactly couldn't they take what could be considered a donation for him?

- Personal attacks on your person: After a very difficult period in her life, my wife was excited to start her new job. The week she got it, she tells her (paraphrasing) 'You are poor at communicating. You will not do well when communicating with others, at your job or whatever else".

- Completely unable to sympathize when you have something going on in your life, has no respect for your time at all: I tell her "My wife's not available right now, she has a prior commitment, she'll be free to talk in about an hour". This was unacceptable. So we foster or adopt a dog, and suddenly every other commitment in our lives is now inconsequential?

- Makes up rules on the spot: The dog was doing great after about 3 weeks. We had no issues for a while, so we didn't check in. When there was a hiccup, pointed to our recent lack of checking up. When was this communicated that we were bound to update her every week?

- Gives you little to no credit for all that you've done. When we got the dog, he was in constant pain and his anxiety was at a constant 10. My wife sat with him for hours at night, making sure he was ok. We gave him all the attention and love in the world, to make sure he could heal, took him to all his appointments. He was a changed dog within 3 weeks, no longer howling and no longer dealing with extreme anxiety, he was 95% healthy. Despite all this, we were not suited to take care of him.

- Dangerous for the dog's health:This dog like many had serious allergies, and had a habit of rubbing a specific part of his body to scratch, to the point of developing a rash. It wasn't considered a priority to take him to the vet, so we got him a piece of clothing to allow him to heal. It worked well, but apparently it would have been better to let him keep hurting himself, so the vet could see what the problem was. Contradictions abound.

- You don't hold a conversation with her, you get talked to. It's a one way radio blast, not a 2 way street. In one typical accusatory 20 min phone call, I spoke about 4 sentences, at least 2 of which were questions. She talked the rest of the time, like a freight train, completely based on faulty assumptions, which if you correct, you get admonished for 'interrupting'.

- Comes up with bizarre scenarios and reasons for things, such as him scratching himself could be a "problem him in T4". I don't remember her having a medical/vet degree, or him being examined for any such thing.

Role:  Volunteer