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elysehav

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1 reviews

Review for Outcast Rescue, Catasauqua, PA, USA

Rating: 1 stars  

Horrible experience!!! They made me feel so bad about trying to do a good thing! - I applied for adopting a dog. They were completely rude and unprofessional during the phone call. I supplied them with everything needed-vet references for my dog and told her I would send the records for my cat later that day from the rescue I adopted her from recently. I also gave my landlord contact information. The girl had an attitude towards me for no reason. I had up to date records for vaccinations and she never contacted my landlord. She emailed me and said my vet said that “I should not adopt a dog” and that I did not give landlord contact info ..?? I gave her a work and a cell number for the landlord. This made absolutely no sense. The vet i use is a personal friend of mine, and I spoke with her. She stated she never would say that, as she knows I am a wonderful mom to my animals. Once I questioned the decision, being that I supplied everything asked, she emailed me to not contact them again. I was really taken back, but no problem. I have a been approved by other rescues, just was trying to broaden my chances of finding a companion. These people were so condescending!! 0 stars

Role:  Client Served