My Nonprofit Reviews

RX Outreach is designed to deliver the WORST customer service of any company I have ever seen. Customers spend hours waiting in a phone que without any success. Management is incompetent and obviously doesnt care. It takes WEEKS to get a simple question answered. They believe they are doing "good" with their mission yet they are horrible at fulfilling that mission. Yes, customers can save money on prescriptions, however, if customers work for minimum wage or more, it takes soooo long to get through to RX Outreach they are losing money in the end. If this was a for-profit company they would be out of business in a month!
They just don't give a damn.