My Nonprofit Reviews

ceegal
Review for Frosted Faces Foundation Inc, Ramona, CA, USA
Although the mission statement for this foundation is laudable, it was my experience that these goals are not being met. I adopted a senior dog with special needs relying on the promises, both made orally and in writing, of support offered by FFF. I experienced some behavioral issues with my new pet's inability to get along with other animals. I was promised a home visit to support me in helping my dog adjust to his new home. This never materialized. When I was unexpectedly hospitalized, I relied on the foundation's promise to foster my new pet until I was once again able to come home and reunite with him. Instead, due to the fact that I'd expressed dissatisfaction with the unkept promises, when I requested his return, I was informed that THEY'D decided to rehome my dog and that I would not be welcome at their facility in the future. I believe they said that their decision was based on their perception that I had "lost confidence and trust " in FFF. My heart is broken. I don't know how they can be allowed to do such a thing! PLEASE BEWARE of dealing with FROSTED FACES FOUNDATION of Ramona, CA