My Nonprofit Reviews

The adoption fee does not guarantee the dog you adopted has actually received anything they claim it covers. Being a naive adopter, first-timer really, I was taken advantage of. I adopted a dog, paid the adoption fee plus a "hold" to ensure I will take him to get neutered since the dog hadn't been neutered at that point (although it was included in the adoption fee). Only to find out what the adoption fee was supposed to cover WAS NOT done. He had kennel cough, had not received all of his vaccines, did not receive a heartworm test, 4dx test, and was NOT dewormed. How do I know you ask? My puppy tested positive for 2 parasites, one of which can be transmitted to humans! AND after thoroughly reviewing his record, I found there was no record for treatment of worms or anything else. Almost $500 later in treatment/medication, updating vaccines and multiple vet visits, he's free and clear of worms, and up to date with vaccines. Meanwhile, ruffhouse rescue DID NOT return calls, txts or attempts to resolve the issue. When someone did finally respond they denied it, and basically told me the only option is to return the dog, maybe so they can get another $650 from another naive adopter. This has been a horrible experience. I question how their animals are being treated and maintained. Please consider another organization and thoroughly investigate their ethical practices as well as the condition of their dogs.