My Nonprofit Reviews

My name is Karen and recently my life turned upside down from a progressive diagnosis with my cervical spine. I am a veteran and worked with the Heroes' Care organization in my career. I guess this time it was my turn. I was in excruciating pain when I went in to meet Rob Sheahan and the crew at the Fenton, MO location. Rob to this day continues to be a veteran advocate for me especially with dealing with the John Cochran and Jefferson Barracks divisions of the VA system. Since November, they have not provided adequate care for my condition which has led to where I am today; disabled, living with a friend and my life in storage. When I first went to see Rob, the AC in my car was out and it was literally 100+ degrees in sweltering heat. I had no money, no food, nothing. I had been out of work for weeks and going downhill fast. They helped me repair my car, they gave me a credit card for gas so I could make my doctors appointments and they provided me food. I was so down and depressed, Rob as well as the rest of the team, lifted my spirits giving me the will to carry on. Along with the initial meeting, I also asked Rob to escort me on my VA visits as being in pain, you need an advocacy agent with you to protect you. I know that is hard to believe but its the truth. The VA does not want me in their pain management program and they are inconsistent with treatment which is the worst action to take against me. He gave me the name of people to call & one of them from Ann Wagner's office was the one who finally stepped in and the VA responded. Unfortunately, it was short lived but I was grateful to have a month of managing my pain. Now, Rob is helping me fight the battle to be Fee Based out for my pain management because they once again negated to treat me & I had to move in with a friend who is 50 miles from the nearest VA pain clinic. Too be honest with you, I would be happy to NEVER go back to the VA ever again in my life. Rob is seeing first hand the treatment veterans are given and he has been a wonderful advocate for me; often lifting my spirits and bringing sense to what is happening to me. I want you to know how much this organization means to me. Without them, I seriously doubt I would be sitting here typing this message to you. They understand the barriers veterans face and their assistance is remarkable! Thank you Heroes' Care from the bottom of my heart. When I stabilize and get well, my intent is to volunteer & hopefully help Rob advocate for our veterans.