My Nonprofit Reviews

I recently adopted a cat from Halo and the experience was definitely subpar. The facility did not feel clean and while I don't typically suffer from allergies it was difficult to breathe due to the air quality at their Bell Rd facility. The staff were helpful enough at first and got me through the paperwork without an issue. However, it wasn't until after I signed all the paperwork they told me the cat was on a special medical food. They provided a bag but neglected to tell me how long he needed to be on it, or that I needed a prescription from a vet (which they did not/could not provide). I did not find that out until I tried purchasing additional food from the store that I needed the prescription. They also forgot to give me the medication the cat was on for a minor case of kennel cough, so I had to make a trip back to the facility to pick it up. They also assured me the cat was full grown but he was still a kitten, which I was not expecting. They seemed very disorganized and just trying to move animals quickly rather than make sure they wound up in the correct home. I wouldn't adopt an animal from them again or recommend them.