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Review for The Samaritan Inn, McKinney, TX, USA

Rating: 1 stars  

Hello My name is Rich and I'm currently homeless and living in my truck with my small dachshund weiner dog, the date today is May 30th 2016. I went into the Samaritan Inn for the first time ever on April 22nd to get help and get back on my feet and have a place to keep my dog since they advertise that they accept pets, I went in and started the intake, you must pass a urine test to be accepted but I made a bad choice and smoked some marijuana 22 days prior to entering the Inn, marijuana takes 30 days to leave your system so I asked if I could come back in 9 days to complete the intake to make sure my system was clean and they assured me that I could come back in 9 days and finish the intake so I left, when I called 9 days later they said because I left it was considered an automatic fail of the drug test and I must wait another month, I was upset but followed there instructions and lived in my truck for another month. One month later I called and said I'm ready to come in but was informed that now there was no kennel spots for my dog, when I asked when one would be available they told me they cannot give that information, so then I asked the woman on the phone named Leslie "so do I call everyday until there's one available?" She hung up on me! I called back again and asked if I could be next in line for a kennel spot and they were very rude and said No. They will not give me any information on when a kennel spot will be open nor with they put me on a waiting list knowing I've been living in my truck for almost 3 months now, I could be calling for a year for all I know, I was hung up on several times when I begged for information and was also ridiculed about my dogs weight while on the phone with them in desperation. I was threatened again that I would be hung up on while on the phone by other staff members when simply asking for a time frame for a kennel spot of if I could be put on a waiting list, I just have to call everyday with hopes of getting lucky, seems like there doing everything in there power to keep me and my dog from entering and I don't know why, I had to live in my truck for another month due to there staff members misinformation stating I could come back in 9 days and now this mess with there zero information clause on the dog kennel. I emailed Rick Crock several times and he won't help, my family even got involved with Rick Crock to be an advocate for me and they were told there's nothing he can do for me to them also. Meanwhile I am still living in my truck in 90 degree temperatures and they will not help me and will give me zero information on a kennel opening. I just call everyday and ask and they say NO. I'm appalled at there actions. No compassion, no concern.

Role:  General Member of the Public