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2017 Top-Rated Nonprofit

The Samaritan Inn

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Nonprofit Overview

Causes: Human Services, Residential Care & Adult Day Programs

Mission: The Samaritan Inn was founded in 1984 and serves the mission, "We are a comprehensive homeless program that helps willing people regain dignity and independence".

Results: In 2016, we sheltered 543 individuals, 393 adults and 150 children. Due to the ever increasing needs of those experiencing homelessness our shelter turned away a staggering 3,401 individuals, 663 families including children and seniors.

Target demographics: Individuals and families experiencing homelessness.

Direct beneficiaries per year: In 2016, we sheltered 543 individuals, 393 adults and 150 children.

Geographic areas served: North Texas

Programs: The Samaritan inn provides, at no cost, a secure and clean place to live with three well balanced meals a day, basic hygiene products, baby items and clothing as needed with the help of our Inn-Style Resale Store. Our building has separate living areas for men, women and families. Within this nurturing environment, each resident meets with a professional social worker and develops an individualized action plan, receives case management services and mental health counseling by a licensed professional counselor. The Samaritan Inn teaches self-sufficiency and life skills through its Transitional Residential Shelter program. Programs include: job readiness, computer skills, financial literacy, parenting, customer service training and GED classes. Outside referrals are made for support programs such as legal and financial counseling, mental and physical health services. Additionally, residents who qualify are given an opportunity to transition into our Gateway Transitional housing program that supplies a fully furnished apartment with subsidized rent and continued case management. Residents who “graduate” from the Transitional Residential shelter receive all the necessary items to set up their own households. Ongoing support is also provided, for as long as necessary, to ensure long-term, permanent independence.

Community Stories

48 Stories from Volunteers, Donors & Supporters

Volunteer

Rating: 5

My family began volunteering at the Samaritan Inn with our Church in 1997. We have supported and cheered the changes and growth over the past 20 years and look forward to the opening of the new "Samaritan Inn Village". The program at The Samaritan Inn has proven it's worth over the years in providing so very needed help and support to those in our community who have fallen on hard times, very often through circumstances not in their control. We applaud the Samaritan Inn for it's continued servant ministry to those in need in our community, and beyond

Donor

Rating: 5

My husband & I have been supporters of The Samaritan Inn for over 20 years.
We have always been impressed with the "Hand up not hand out" approach. The program at The Inn is comprehensive, practical, & compassionate. The staff truly care about the residents living at The Inn & are committed to providing the necessary resources to help them get back on their feet & become independent, contributing members of society again.
Our church, Faithbridge Presbyterian in Frisco has actively supported the work & the residents monetarily, with hands on projects, various drives, & will be fully furnishing our FOURTH Gateway apartment this spring.
This is an outstanding organization!

Volunteer

Rating: 5

I have had the priviledge to volunteer at The Samaritan Inn for three years in multiple capacities. What sets the "Inn" apart from others is that the Inn is not just a shelter but a program that aids the homeless with financial and GED education, professional social workers, help with finding jobs and the list goes on. Many times I have been at the front office and due to "no room at the Inn" had to turn away not only individuals but families from two to seven members that have been living in their cars. The new shelter will be a blessing to our neighbors in need. Being homeless can happen to any of us!

Volunteer

Rating: 5

The Samaritan Inn is a wonderful organization. I was blessed to work there for many years, and I saw countless lives changed. It’s a beautiful place.

Melissa210

Volunteer

Rating: 5

I have served alongside the Inn for about 4 years now. The people make all the difference...the way each staff member cares so deeply about what they do, it's obvious.
The programs the Inn offers are key to helping those they serve. By providing important pieces, like financial education, career assistance and emotional support, the residents can become independent again. It's a wonderful program!!

Previous Stories
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Volunteer

Rating: 5

My husband and I have been a part of the Samaritan Inn for the last few years. We have been involved in seeing lives changed, people restored and it is so rewarding to be a part of that. We have assisted in the front office to experience the people firsthand and how they are being cared for and changed for the better. We have also helped with fund raising and event planning. All employees and volunteers of the Samaritan Inn are people with true hearts for people. As families and individuals graduate from the shelter to the apartments across the street, and then on to regular life again, it is amazing what this organization has done. I am blessed to be a part of it.

Professional with expertise in this field

Rating: 5

I started with The Samaritan Inn many years ago when we were only a overnight shelter 7-7,we were much smaller then hosted about 50 people per night. I volunteered 40 hours a week then became a staff person after a year of volunteering. I left their in 1991 , The Inn is all about family and once you have that in your blood it is hard to stay away. I came back to work for the the Inn in 2005, and what a difference the shelter had changed so much, for the best.
I have seen many people come and go, we have seen them at that worst and even at their best at times. This place is unlike any other shelter I have ever seen or heard of. There is no reason for failure unless it is self applied. From the moment someone walks in they have a shoulder to lean on, they are not alone they have a whole team behind them.
They are given all the tools to succeed - shelter, food, clothes, daycare, classes, medical, guidance every step of the way.
They are many folks that work behind the scenes to make this happen, that the residence never really hear about; Our Donors, Volunteers,Grant Writers, Board Members just to mention a few.
I am very blessed to belong to such and caring organization. and I hope our residents feel the same way.
There is nothing more rewarding then when you hear from a past resident and they share with us a glimpse of their new life, and how proud they are of their accomplishments.
And to know they are grateful enough to take time from their busy schedule to say Thank You...it brings a tears to my eyes.
Please come by and see for yourself what we do for our residents, and know why I think the Samaritan Inn , is the best Shelter in the world!
Thanks For reading my post
Delores Clay

2 Lisa622

Volunteer

Rating: 5

I have been volunteering at The Samaritan Inn for almost 8 years now. I am one of the faces of the Inn, I greet intakes, donors, potential volunteers, etc, therefore one of the faces of the Inn. I have seen the staff over the years continue to address new issues that arise from residents, their pets, new fund raisers, transportation, food budgets, new volunteer programs. The staff is always 'thinking outside of the box". Being an office hostess I get to see the residents start to come out of their broken shell and start to shine. This is an AMAZING PROGRAM, yes program, it is not a hot and a cot, it is a program for those that want a hand up.

Previous Stories

Volunteer

Rating: 5

I have been volunteering at the Inn for 7 years now. I love the program. I chose The Inn because it is a program that residents work, not a hand out. The program teaches life skills to help residents to continue to be self sufficient. The staff is AMAZING. They are always thinking outside the box to solve problems. And being an accountant by trade, I continue to check their financials, because I want to know that the MAJORITY of the funds contributed are going to the program.

Professional with expertise in this field

Rating: 5

I have worked with the Samaritan Inn for the past six months. The more I learn, the more I witness, and the more engaged I am the more convinced I am that The Samaritan Inn is vital to the community in Collin County to help willing people regain their independence. It is so much more than a shelter. It is truly a holistic approach to helping people gain the tools and skills they need to not only regain their independence, but to keep it.

Professional with expertise in this field

Rating: 5

From the first time I toured the shelter I knew there was something I needed to do to help. The Samaritan Inn has been extremely instrumental in getting thousands of individuals and families back on their feet. The fact that they offer an abundance of unique programs to help people regain dignity is truly rewarding. I was amazed that with an average of 160 residents they are able to provide the resources to improve quality of life for many Texans.

Kim_264

Volunteer

Rating: 5

I've been volunteering @ the Samaritan Inn since 2008. I love volunteering! The staff is incredible!! The homeless people that come seeking shelter look just like us. They come from Plano, Frisco & surrounding communities. The program is a zero tolerance facility for drugs & alcohol. They have caseworkers & counselors to help you get back on your feet. There is 3 hot meals a day & sack lunches if need be to take to work. There's also a chapel & computer lab. I feel very blessed that I can volunteer there.

Volunteer

Rating: 5

What I love about the Samaritan Inn is they truly help provide residents with programs and tools to learn how to be successful. They invest in each and every person in the family. I've been a volunteer for about two years in the Book Hounds children's reading program with my certified therapy dog. It's amazing how a child will come out of his/her shell when reading to a dog instead of another person. There is no judging by a dog who gives love unconditionally. This helps a child relax, open up and really try to improve reading skills so they can read more to the dog the next week. My dog and I have had the privilege of working with some children over a long period of time during their stay at the Inn. It's truly amazing to watch a child who is struggling with his/her reading skills when he/she first comes into the program blossom into a child that loves to read while gaining confidence at the same time. Kudos to the Samaritan Inn for providing this program to the children at the Inn. Thank you for allowing us to be a part of it.

Professional with expertise in this field

Rating: 5

The Samaritan Inn is unique in so many ways. As a professional who has worked in case work, I am aware that not many shelters run quite like the Inn. The biggest and one of the most important things the Inn provides is a shelter for single men and their children. Many shelters either except families but not single fathers or will except single men but not children. This is a game changer for those dad's who need help. Second is the kennel space for residents pets. Many homeless will sleep on the streets before they will ever enter a shelter having to leave their animals behind. The kennel space at the Inn provides a warm and comfortable home for pets as well as donated vet care and food during their owners stay. The Samaritan Inn has changed the way we look at the homeless and are committed to assisting every person who comes to them make life changes.

Professional with expertise in this field

Rating: 5

How is The Samaritan Inn unique from any other shelter. Well to begin with this is not just a shelter it is a program designed specifically to help individuals regain independence. Unlike many shelters, The Samaritan Inn takes single men and women as well as families including single dads. This is a population that often finds it difficult to find shelter in their time of need. Those experiencing a housing crisis may leave their home with their pets, and here at The Samaritan Inn, has addressed this issue with kennel space for pets. The Samaritan Inn offers individuals the chance to make real change in their own lives by providing classes, clothing, shoes, meals, hygiene products, and many other needs one would otherwise be out of pocket for the cost of. When a person enters this program they are not just in a shelter they are in a place they can relax and feel safe. The staff and administration go far beyond what they have to in order to develop relationships with the individuals who pass through the doors. Sure not every story is a success, however, the success outweighs those who do not graduate. The Samaritan Inn is a place of shelter when the storm becomes too strong.

Writer

General Member of the Public

Rating: 1

Hello My name is Rich and I'm currently homeless and living in my truck with my small dachshund weiner dog, the date today is May 30th 2016. I went into the Samaritan Inn for the first time ever on April 22nd to get help and get back on my feet and have a place to keep my dog since they advertise that they accept pets, I went in and started the intake, you must pass a urine test to be accepted but I made a bad choice and smoked some marijuana 22 days prior to entering the Inn, marijuana takes 30 days to leave your system so I asked if I could come back in 9 days to complete the intake to make sure my system was clean and they assured me that I could come back in 9 days and finish the intake so I left, when I called 9 days later they said because I left it was considered an automatic fail of the drug test and I must wait another month, I was upset but followed there instructions and lived in my truck for another month. One month later I called and said I'm ready to come in but was informed that now there was no kennel spots for my dog, when I asked when one would be available they told me they cannot give that information, so then I asked the woman on the phone named Leslie "so do I call everyday until there's one available?" She hung up on me! I called back again and asked if I could be next in line for a kennel spot and they were very rude and said No. They will not give me any information on when a kennel spot will be open nor with they put me on a waiting list knowing I've been living in my truck for almost 3 months now, I could be calling for a year for all I know, I was hung up on several times when I begged for information and was also ridiculed about my dogs weight while on the phone with them in desperation. I was threatened again that I would be hung up on while on the phone by other staff members when simply asking for a time frame for a kennel spot of if I could be put on a waiting list, I just have to call everyday with hopes of getting lucky, seems like there doing everything in there power to keep me and my dog from entering and I don't know why, I had to live in my truck for another month due to there staff members misinformation stating I could come back in 9 days and now this mess with there zero information clause on the dog kennel. I emailed Rick Crock several times and he won't help, my family even got involved with Rick Crock to be an advocate for me and they were told there's nothing he can do for me to them also. Meanwhile I am still living in my truck in 90 degree temperatures and they will not help me and will give me zero information on a kennel opening. I just call everyday and ask and they say NO. I'm appalled at there actions. No compassion, no concern.

2

General Member of the Public

Rating: 5

The Samaritan Inn is such a great positive place. The things that are done there to help people restart their lives is truly a blessing. The people that work there are amazing, super sweet and caring. I have had nothing but positive experiences and heard nothing but positive things about the Samaritan Inn.
Jennifer M.

2

Donor

Rating: 5

This is an incredible organization with a true heart for the people they serve. 30 years of helping the homeless has turned this into a leading program committed to not only providing a hand up to those in need but also working to end homelessness in Collin county and throughout Texas.

2

Client Served

Rating: 5

Helped change my life around. I am grateful to Samaritan Inn

2

Client Served

Rating: 5

They helped me change my life. I will be forever grateful. God bless the Samaritan Inn!

2

Volunteer

Rating: 5

When I volunteer at The Samaritan Inn, I know I am making a difference! The program helps people who have nowhere else to go. I love the staff and all the different people I get to meet. This program changes lives!

4 Lawrence J.

Client Served

Rating: 5

As a graduate of this program, I assure you there is not another program in the United States today that can keep the promises that The Samaritan Inn makes and delivers. At one point in my life, I was living under a bridge in a cardboard box addicted to alcohol and cocaine. Today I am a manager at the business where I work, a deacon in my church, my home and car are paid for, and I have the respect of my family and my community for what I have been able to accomplish -all under the watchful eye of the Samaritan Inn and its staff . Most shelters can give you three to seven days, a few hot meals, and possibly a blanket or coat - and then you are on the streets again to fend for yourself. The Samaritan Inn not only gave me the time I needed to recover, but they kept their promise of being "a homeless program, for those who are willing, to regain their independence and their dignity". Without their help and guidance, I can't imagine where I would be today. I had been in numerous programs across this country searching for the help to stand tall once again. Most were just "band aids". The Samaritan Inn is the cure. I will forever be indebted to the case workers, staff, and board of directors for giving me my life back. Love you each and every one !!!.